(Redirected) Upgrade Windows 10 blocked by a Dell data encryption

I've implemented the Protection/encryption of Dell on the c: / drive of my laptop Latitude 5400 series age of 30 months, by end-2014.  I disabled this same encryption mid-2015, because it alters its overall performance for laptop too.  Encryption console shows my C: / drive now as "not provisionsed.

Now, I tried (many times) to upgrade my OS Win 7 Pro to win 10 via Microsoft current offers "free upgrade".  However, the upgrade is blocked, each time, by encrypting data Dell, according to the report of failure of upgrade to win 10.  Doubly frustrating!  Is there a hope to solve this?  Microsoft reminds me of Dell.  Or else, I'll just sit and stay with Win 7, until this laptop is replaced later?

Hi sm160002,

Please repost this in the software and the operating system, Windows 10 forum help.

http://en.community.Dell.com/support-forums/software-OS/f/4997

Tags: Dell Products

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