Removing a printer HPConnect in use at another location.

I want to delete a printer in my HPConnect acct, but leave it in use at its former/current location. If it is email address remain the same, because it is current/new user? They may have a HPConnect account which is unique. Thank you.

Hi @TedLeif , welcome to the Forums of HP. I understand that you want to transfer the use of your printer to another owner.

It would be preferable for the new user account connected HP that is clean and generate a new code for the printer. This can be done by resetting the web services on the printer (turn on services web and new). This will give them a code to add the printer to their account, and they can then customize their email address for the printer. Unfortunately, you will not be able to use the same email address that you currently assigned to this printer.

Tags: HP Printers

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