Renowned software blackBerry BBM contacts

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• Smartphones blackBerry BBM contacts are lost!

  Hello

  Actually, today was the first time I'm using Blackberry Desktop Software. After connecting my device to the port USB, the Blackberry Desktop Software was asked to make a backup. I allowed that to happen, it's a backup.

  After disconnecting my device from the PC, I tried to use the BBM, but I realized that all my contacts are lost.

  I tried to restore my mobile files by using the application. When I did, I found all my files and information on the device, I found no BBM contacts, so I tried to restore contacts BBM of Blackberry Desktop Software, but that did not work.

  Also, sorry if my language is sick. I'm trying to improve every day.

  hope you help me

  I think that you have upgraded to 7 worm that saves your BBM contacts in your BB ID.

  If you have until you lost them trying to re-download and upgrade your BBM to ver 7 of

  http://BlackBerry.com/BBM

  Select your desired language and to update and then sign with your BlackBerry ID.

• BBM contact to restore blackBerry Smartphones

  Hello..

  I have the BlackBerry Curve 9360 with BBM 6.x version.

  A few months ago, I upgraded in BBM v7, which cause the BBM app runs slowly.

  Then I tried to restore to previous version by myself (cloth, etc.), but still I did not downgrade from my BBM version.

  I therefore decided to go to the service center and ask them to reset my phone in the State brand new.

  For the moment, I was sure after I reconnect using the same Id BB BBM contacts will be restored automatically.

  But after that I got my phone from the service center (BBM v6.2) and then tried to login using the same Id of BB, I found that the BBM contacts are all gone.

  Unfortunately, I have no any external backup for BBM contacts.

  I am a newbie in this stuff and need some information about several things:

  (1) does the v6.2 BBM version causing the contacts passed (is not) while using the same Id BB?

  (2) if so, if I upgrade to v7 and re-login using the same Id BB, will be my BBM contacts restored?

  (3) is it possible to use the v6.2 release and get restored BBM contacts?

  Thanks for your comments

  Hello gutijose14...

  Thank you for your comments,

  After having had a problem with performance in the previous update, I think the upgrade to v7 or above will be my last option.

  In any case, after searching in my PC, I found an old BB backup data using BB Desktop Software (*.bbb), and after I restored it on my camera, I found "BBM-(yy-mm-dd-hh-mm).bak" files in my BB device.

  so I tried to restore my BBM contacts since the last file using surveys BBM-> Options-> system restore, and I managed to restore about 80-90% (because it is an old backup) my BBM contacts and I agree with it.

  So, private affair and just a tip to all of you who read this post,.

  Please download BB Destop software from the official website of BB and backup ALL your data on your PC now, even if it is not any problem with our unit right now,

  because we do not know what will happen to our device in 2,3 or 4 weeks/months in the future...

  It's always nice to have a backup.

  Concerning

• BlackBerry Smartphones New, same bbm contacts phone

  If I get a new curve 9360, is there a way to keep my contacts from my old blackberry blackberry messenger?

  Thank you.

  ADBM

  Yes, absolutely, in several ways.

  1. BBM > Options > backup your contacts to your media card (and then swap media cards and restore your contacts) and/or backup your BBM contacts to your e-mail address.
  2. BlackBerry Desktop Software allows you to save all the device and restore to the new
  3. BlackBerry Desktop Software Switch Device Wizard to move all the contents of the old appliance again.

• BlackBerry Smartphones only restore BBM contacts - how?

  Hello

  How can I restore ONLY my BBM contacts using the desktop software?  I looked through the choice of data but none like the right. I have a Torch 9800 and I use the latest office software. (6.0 bundle 1907)

  I use my BB especially for work it is setup with connection of mail company so last week when I had problems they have wiped my BB and now my email and business contacts sync works well again but I lost all my BBM contacts.

  In the restore office option, I use the "select parameters and device data" to select data to restore, but I cannot easily determine what type of data I should be restore so I didn't wipe my e-mail contacts existing or other parameters. Given that I had about 60 BBM contacts fields that show a counter that is close (and therefore looks promising) to the correct quantity are: Messages, folders, store of Trusted keys, stored key pocket, and recent contacts.

  Any help or thoughts are appreciated.

  Gary

  Hello

  gevgar wrote:

  and I'm using the latest office software. (6.0 bundle 1907)

  No, you're not... the latest version is 6.1.0 Bundle 34...

  • http://us.BlackBerry.com/apps-software/desktop/

  See this KB for a list of all databases on the BB:

  • KB03974 List of all databases on the BlackBerry smartphone

  The appropriate injector is there. It's a shame you didn't otherwise save your BBM contacts... BBM itself offers the possibility to make a backup of contacts... I've always found that more useful than the ability to backup/restore of desktop software.

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Good luck!

• BlackBerry Smartphones to transfer to another BB BBM contacts

  Hi all

  I have a small question. Is it possible to transfer contacts from one phone to another BBM? Like, I want to transfer my BBM contacts all of my old curve Bold touch. Is this possible? If yes than please help me.

  Thank you in advance...

  Yes, two ways.

  1. Use the BlackBerry Desktop Software > assistant device switch to move ALL your personal contacts, BBM contacts, messages, preferences, calendar, etc., from the old to the new device.
  2. Open BBMessenger > Options > backup > local on your press card. On the new device, BBMessenger > Options > restore > local media card.

• Puzzle PIN of Smartphones blackBerry - stolen - phone old new phone still can access BBM contacts with old pine

  I got my Curve 9300 stolen last Sunday and immediately called my service provider to block the sim card and blacklist the phone.

  Now I have a new 9360 I used to restore contacts, etc. of the BB Desktop Software. I'm confused that I can still chat with my BBM contacts without changing the pin to the new code.

  Is it correct that I thought that the PIN was ONLY linked to the old phone?

  Any help much appreciated.

  If you have restored a backup of your phone, it have restored to backup your BBM contacts. As part of the restore lists the process it would update your contacts with your new PIN.

• BlackBerry smartphones I want my BBM back! BBM contacts switched between two phones I own, my wife and me

  Hey, my wife's friends are nice, but I can't be in their discussions... I have 2 bb Torch 9800. For no apparent reason about 3 months ago the bbm contacts exchanged between them without any reason. I've been in contact with my phone provider, and they are perplexed and said that it is a problem of bb... How can I get the bbm is switched back to good phones?

  I tried to remove and reinstall applications, same old contacts...

  Note: I share the same e-mail address on both phones, this could be and question? When I got the phones of MTS, a few years ago, they said it was very good and quite work very well to the top until there are a couple / few months.

  Hello and welcome to the community!

  Sharing the same e-mail address is no problem... e-mail systems is generally accessed from multiple customers, and the application of enamel on the BB is just another type of e-mail client.

  But, if you meant that you share the same BBID on both devices, then it indeed is probably the cause of the problem. It is inadvisable to associate a BBID to more than a SmartPhone BB. Strange things can happen, including the tangle of BBM contacts, as has happened to you.

  Since BBM7, BBM contacts are not stored on the device itself... on the contrary, they are stored "in the cloud" with the BBID. Before BBM7 (indeed, "a couple of years"), the BBM contacts were stored on the device itself and therefore would not mingle if a BBID has been shared between several BB devices.

  Here's what you need to do:

  1. Decide which of the two devices will retain the existing BBID
  2. Manually clean the BBM contacts to reflect only what desires this device
  3. On the other BB, you need to prepare by making a full backup of the device, because the "fix" will wipe
     • See the link in my sig auto on this post for instructions to complete backup
  4. Once you have this backup, you should separate this another BB the BBID existing and create a new brand for the single device
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  5. Once this is done, you can switch to manually re-create all BBM contacts on the 2nd device (no, there is no way to automate this process for you)

  Good luck!

• BlackBerry smartphones, I've lost all Bbm Contacts

  Hi, can someone help me please? It seems to me losing all my bbm contacts, even though I've done quite a few backups before, even I did with Blackberry Protect. I am at a loss here.

  All this happened when I changed service provider. I had previously asked if this was going to happen and there was the answer No. All asudden yesterday (one day after the switch), I was on the road and all my contacts disappeared. I tried the support through Blackberry Protect to no results.

  Help, please.!

  PS I see some ".bak" in "file backup" and a "bbm.db" one step backward, if that helps.

  Well, Thx, I crossed the .bak files and found an old copy of backup who had contacts. I had to manually select the items to RESTORE well. I have verified that BBM related files. I resolved to the fact that it's the best I can do. My contacts I added said that I disappear from the list here, I guess they were not visible from my end. So I guess that the rest will be re-add me in due time.

  Once again thanks for your response.

• Went blackBerry Smartphones bbm contacts!

  Nice day

  I've just updated the software for my 8520, I first of all everything backed up. now, after all the process of udating the sotware all my bbm contacts have been deleted, only groups that I have had are still there.

  Please someone help

  OK, understood, thanks.

  Then, for your group, please send a BBM message to one of the members of the groups you have lost and ask to be re-guests.

• BlackBerry Smartphones BBM Contact Photo white

  Recently, I add a few friends to my Blackberry Messenger contact. The invitation went well. New contact added successfully to my BBM contacts list. But I'm confused why the newly added contact have no picture, even though they claim to have the photo, on the other hand my friend can clearly see my picture. This is not normal occur. My previous friends have photo and the photo are still intact. Only recently added friends are those who cannot show photo in my bbm. Can someone help me solve this problem? Thank you.

  My problem photo contact blank has been resolved. I did nothing. It seems that the server RIM has solve the problem itself.

• BlackBerry Q10 how do I change BBM Contacts list view to "list"?

  My friend used BB Q10, she can't find any option to change BBM Contacts list view to 'list '. Can anyone help? Thank you.

  When you are in the list of BBM contacts, further down from the top, you can see "Settings" in the upper right. Touch it and then scroll down to "Contact Layout".

  Here you can choose between 'Grid' or 'list '. Choose 'list '.

  If please post if it works for you or not. Thank you.

• Smartphone blackBerry OS 6 - cannot send photo to BBM contact

  After upgrading to OS 6, if I si je selectionne selects send - Messenger Contact photo is delivered in the compartment of bits, but not for the contact selected BBM. Conversely if I select send a picture in a BBM conversation he will send successfully. Recipients are on a Curve 8900 with OS 5.

  A side note, is that sending an item, the recipient to accept the file as with OS 5.

  Is there an association that must be introduced to allow sending a BBM contact to display a picture or picture folder? OS 5 asks you what type of contact, that is what messenger app.

  This is the expected behavior for OS 6?

  Solved my problem... removed and reinstalled BBM... closed issue

• BBM my camera was stolen and I want to backup my list BBM contact please

  I am Mohammed Al Anazi from Saudi Arabia and I Aprociate your help on my bbm phone who stole before 3 days, I lost my phone and bbm contacts list and I need my list to get back again to my new phone I buy new, I have account with protection blackberry but whene I did backup I received the wrong note and some of my information in old man who was in my phone which is stolen but my BBM surveys list backup because of the old update, I have all my reversal original in my old blackberry phone if you can return my old bbm list numbers I enjoy you to help me please because I need as soon as possible all my friends are whith my old bbm messenger
   
  My old bbm number is {DELETED} I also have all my personal information and phone number if you need
   
  My new BBM IS {DELETED}
  Best regards

  MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

  If you have BBM v7 or newer contacts BBM are saved with your BlackBerry ID and you need only memory in BBM with your new device. If you have a v6 or older then they would be stored in your backup with Desktop software.

• How can I access a list of bbm contacts of the bbm in an application connected using friend javascripti friend am

  I'm developing an application that connects to bbm but I have a small problem, this application requires access to the bbm contact details. Please can someone help me on how I can do this...

  Thank you very much for your concern. I was able to solve the problem. At first I thought I could have access to all my bbm contacts including those who do not have related bbm app installed. I had to implement an invitation for those who do not have the application installed using blackberry.bbm.platform.users.inviteToDownload, I so was able to access the profiles of users through the pickUser() function.