replacement for the vRA certificate error 7

Facing a problem when replacing the certificates on the web server of IaaS. I have replace the cert in the vRA device and I get the error "certificate with thumbprint {footprint of} not found in the store." I checked and the certificate was certainly added to the web server, IaaS. I even changed the binding of IIS on the web server to use the new certificate and that represented the process unit of vRA, and I got the same message.

thumbprint_error.PNG

I worked with support about this and they did not even try to troubleshoot the update via the VAMI cert. They had me to do it manually using essentially the same steps as 6.2 (although there is a new URL) - http://pubs.vmware.com/vra-70/index.jsp#com.vmware.vrealize.automation.doc/GUID-91B9E89E-206B-4B1C-983D-D58A1CEDA7B4.html

I know that this does not really solve the root cause of the problem, but at least if you come across this thread, you will know how not to waste time trying to work through the VAMI.

Update 09/07/2016

The link of vRA 7 above no longer works and I'm unable to find a replacement for vRA 7. However, the steps are the same as if documented for vRA 6 which can be found here: http://pubs.vmware.com/vra-62/index.jsp?topic=%2Fcom.vmware.vra.install.doc%2FGUID-91B9E89E-206B-4B1C-983D-D58A1CEDA7B4.html

Tags: VMware

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