Reset default switch SRW2008MP problems

Hello

I have a Linksys SRW2008MP that I am trying to reset to the factory settings. The guy who created it is most used in my business, and I do not know address IP to connect with a web browser. The switch doesn't have a reset on the back button. I follow the instructions in the Cisco's Web site which include connecting a cable to the console and use HyperTerminal to connect. I can connect to the switch and watch the start in HyperTerminal. However, when I get to the point to enter username and password (which should be "admin" and "", I just can't understand how do to the terminal emulator takes the input (a bit like pressing enter in a web browser).) According to the pictures on Cisco's Web site, there should be an Action-> Edit-> Execute option down below the connection, but I do not, then, perhaps, the switch must verify my credentials in arriving at this prompt?

This is the first time in my life using HyperTerminal, and I think that's my problem. How can I get HyperTerminal to accept my input?

I also tried to use TeraTerm, a different console cable and another computer.

Any help on this is greatly appreciated.

Thank you.

Adam,

When you use hyperterminal use the following settings:

This should appear the prompt to connect the switch at this time.

Tags: Cisco Support

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