Reset firefox isn't in my troubleshooting information

I'm trying to reset my firefox but the button is not appear D: I also use Waterfox if that helps with anything.

This feature may not be available in Waterfox, or you do not use the default profile
.
See Waterfox support for help with their browser.

Tags: Firefox

Similar Questions

  • When troubleshooting information page appears there is no confirmation window that says "Restart Firefox"

    your information page shows a confirmation window "Firefox Reset to its default state" no such window is displayed when I go in the troubleshooting information, only a long list of details.

    10.0.2 Firefox doesn't have a Reset button on the page "help > troubleshooting information.

    No particular reason, why use such an old version of Firefox?

    What kind of questions do you have?

  • Why the "Reset Firefox" button is missing?

    I have several preferences FF and preferences add-on which will not remain after a reboot. I put in them, but after I restart FF and fact, the old settings are back. Dutifully, I followed the instructions of the support mozilla site and tried all options to resolve the problem:

    (1) search for locked preferences - no, not locked
    (2) User.js overides - no file
    (3) reset default - Firefox is not possible, the "reset" button is completely absent

    I used the reset several times, now, that was pretty discouraging. But it is very suspicious that I don't find the reset all button, now.

    Someone seems to have asked this before, but the answer just make a new profile has been horrible. This button is supposed to be there or it is not. If this is supposed to be there, then it is a very serious security problem. Something is wrong and I need to find what. Why is this happening?

    You see only the reset button on the page "help > troubleshooting information" If you use the profile that is marked as default value = 1 in the profiles.ini file.

    If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile for the reset button in Firefox.

  • I will lose Norto sure identity if I reset Firefox?

    I hate reset Firefox, even if it's slow, that I trust my Norton safe so identity.
    I just want to confirm that Iwill not lose

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

    • Do NOT click on the reset button on the startup window Mode without failure.

    Note that your list of details of the system shows that you have a user.js file in the profile folder to initialize some preferences at each start of Firefox.

    The user.js file appears only if you or another software created, therefore, normally, he wouldn't be here.
    You can check its contents with a text editor if you do not create this file yourself.

    The user.js file is read whenever you launch Firefox and initializes the preferences to the value specified in this file, so set of preferences via user.js can be changed temporarily for the current session.

    Delete a possible user.js file and files numbered prefs-# .js and rename (or delete) the file prefs.js to reset all default value, including the prefs prefs set via user.js

    You can use this button to go to the Firefox profile folder:

    • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)

  • I have just reset Firefox, are my Add ons in the 'old Firefox data' folder and how to find them?

    How can I find my Add ons in the old data file?

    If you have a problem with delta-search then also make sure to remove the user.js file in the Firefox profile folder when they are present.

    You can use this button to go to the Firefox profile folder:

  • Lack of option "Reset firefox" in the portable troubleshooting information, Firefox 17.0.1 page

    Lack of option "reset firefox" in portable Firefox 17.0.1, troubleshooting information page. I have problems of excess resources used by unexplained Firefox. I tried to use the reset option, but can not find on the page "troubleshooting information. Very much appreciate your attention. Thank you

    Portable Firefox has not reset Firefox option, because it doesn't have a profile to point to. In addition, portable Firefox is not an official version of Firefox. So, to answer your question, there is no setting in Firefox Portable, only in desktop Firefox with a profile in the right place. The article isn't talking about Firefox Portable since it is not an official version of mozilla.

  • is it possible to cancel the functionality of firefox troubleshooting information reset?

    Recently, I started to have an ad for firefox on android, each time I start firefox and looked for a way to stop it. The reset firefox button seamed like a good idea, but I'd prefer restore firefox how I got it. Is it possible to cancel the reset function?

    Too bad I discovered how ;-)

  • where is the reset button in the troubleshooting information page?

    my firefox is the 42 version and there is no reset button on the troubleshooting information page.

    I searched Bronze help ads appearing on the lower left panel and found articles like this one: https://malwaretips.com/blogs/ads-by-bronze-aid-removal/

    However, I recommend after cleaning first of all the steps in my previous post.

  • If I try to open troubleshooting information, firefox crashes.

    Firefox crashes when I try to open "of troubleshooting information" under the Help menu. It also blocks on several websites. I have reset firefox, uninstalled and reinstalled, user.js files deleted, renamed the places.sqlite file, turn off hardware acceleration and deleted the sessionstore.js file. Nothing works. How can I fix it? I'm under win 8.1.

    Hello
    Thanks for letting us know about your problem. Have you tried creating a new profile? For instructions on creating a profile, see this article, use the Profile Manager to create and delete profiles Firefox

    For instructions to roll of hanging, see this article Firefox crashes or does not - how to fix.

    Hope this has solved your problem. Please let us know if this problem cannot be solved by above methods.
    Concerning

  • Printed troubleshooting information - where it says 'False' if I uninstalled all the false information and that most of the firefox bookmarks would stop crashing - I have

    I printed the five pages of ~ problems shooting information and the report of health of Firefox - safe you a fall - but you does not fall down so often as I / E-, I do not use that now
    815 problem Favorites and a great many Personae - if I remove those will only help - you see I'm chickening re-creation of Firefox, I wonder if I can do something at my little chicken self - what is it please - that "overload" Firefox - I like the browser - that and won't go back to / E also what else can I I seek to remove - for Firefox runs without problem I greeted convenience store now what is happening

    Oh yes, I've been exactly where you are, you go to uninstall something but then u think I have use and get all nostalgic, it's normal
    It of just a phase, when you realize u really don't use them, you will understand
    Bookmarks have far less to do with offset
    use bookmarks and xmarks called addon, it synchronizes all the stuff for his break so I then for 3 years and I like 2000 Favorites
    Reseting Firefox will not remove your plugin, addon, and themes
    All of your bookmarks, password, remnants of history
    Happy to help u

  • HOW TO RESET FIREFOX

    Firefox is very slow to start, he suggests I have reset Firefox. How can I do this?

    1. Click the menu button

      click Help

      and select troubleshooting information. Should open a new tab containing your troubleshooting information.

    2. At the top right of the page, you should see a button that says 'Refresh Firefox' ('reset Firefox' in older versions of Firefox). Click on it.
    3. Firefox closes. Once the update process is complete, Firefox will display a window with the imported information.
    4. Click Finish and reopen Firefox.

  • If I reset Firefox for desktop PC, I'll lose Windows?

    Firefox runs very slowly... came a message that says "Firefox seems to run slowly." It crashed a few times.
    There is an obvious problem because the little "circle" will just around and around and around. I read about resetting Firefox, but there was a short sentence that says ' we will try and register Windows for you.» And that's the reason why I write my question. I don't want to reinstall Windows, since I have no idea how to do that. HELP... any suggestions? Damsel in distress!
    Cakiebird

    Don't worry - if you follow the official guide to Mozilla then refers to all open Firefox, not your operating system windows.

    To reset Firefox:

    1. Open the troubleshooting information page using one of the following methods:

      • Click the menu button

        click Help

        and select troubleshooting information. Should open a new tab containing your troubleshooting information.

      • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
    2. At the top right of the page, you should see a button that says "Reset Firefox" which looks like this:

      . Click on it.

    3. Firefox will close and reset. After it's done, Firefox will display a window with information that is imported.
    4. Click Finish and reopen Firefox.

  • unexpected error when you try to reset Firefox sync

    Hello

    I'm trying to reset my password for Firefox sync, without success. When I enter my email address and click on 'next' I get "unexpected error." I don't want to create a new account with a different email address.

    Any help is appreciated.

    Hello jc_denton,

    The reset Firefox feature can solve a lot of problems in restaurant Firefox to its State default factory while saving your bookmarks, history, passwords, cookies and other essential information.

    Note: After Firefox reset, you will lose all extensions, toolbar customizations, and certain preferences. See article Firefox Refresh - reset modules and parameters for more information.

    To reset Firefox:

    1. Open the troubleshooting information page using one of the following methods:

      • Click the menu button

        click Help

        and select troubleshooting information. Should open a new tab containing your troubleshooting information.

      • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
    2. At the top right of the page, you should see a button that says "Reset Firefox" which looks like this:

      . Click on it.

    3. Firefox will close and reset. After it's done, Firefox will display a window with information that is imported.
    4. Click Finish and reopen Firefox.

    This corrects the problem? Please report to us!

    Thank you.

  • Since a few days, it takes more than 30 to 60 minutes to open Firefox. I'm on Vista. I tried to reset firefox & uninstalled and installed again.

    Hello

    Since a few days, it takes more than 30 to 60 minutes to open Firefox on my laptop. I'm on Vista and have Anti Virus. I already tried to reset firefox, uninstalled and installed again. My version of firefox is 29. But nothing seems to help.

    Can you please help in this regard, that I really like using Firefox, but because of this problem, I am forced to use other browsers.

    Thank you
    Gerard

    It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

    Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission get full and unrestricted, access to the internet for Firefox and the plugin-container and the update process.

    See:

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

    • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
    • Do NOT click on the reset button on the startup window Mode safe

    Create a new profile as a test to see if your profile is the source of the problem.

    See "create a profile":

    If the new profile works then you can transfer files from a profile already used in the new profile, but be careful not to copy files corrupted to avoid transporting on the problem

  • I can not reset firefox!

    Hello
    I used the clean my Mac software today.
    and after that, I realized that I can't look at Facebook correctly!
    The layout is in the html form.
    I found the Web site: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_reset-firefox-to-its-default-state
    But I can't find the "Troubleshooting information" option when I typed in the help section.
    Please help me!
    Thank you.

    Yours Sincerely,
    Siew Lin

    Hey,.

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    More information on the resettlement of Firefox can be found here.

    WARNING: Uninstaller or the use of Firefox and not run a third remover as part of this process, because who could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and passwords saved. These can be recovered, unless they have been backed up on an external device!

    I hope this helps!

    Curtis

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