Restart Windows Vista KSOD - no cursor - CLTRL/ALT/DEL

After a Windows Update my 'spare' Windows Vista Ultimate SP1 computer laptop (MSI VR600, 2 Ghz Intel Core Duo, 2 GB, 250 GB of HARD drive memory) displays the famous KSOD. In my case, no blinking cursor, just a totally black screen. It is the first restart after installation of the Microsoft Updates. It seems that WINLOAD. EXE has hung or has not completed treatment by pressing CTRL/ALT/DEL just restarts the laptop. No disk activity occurs.
 
1. I ran the Startup Repair (symptom: a patch prevents your system from start) and it is not to fix anything.
2 rebuilt BCD
3 run BOOTREC /FIXMBR and /FIXBOOT
4 Ran System Restore point previous control and also the first available control

Everything indicates that WINLOAD. EXE has a problem with something after the Microsoft Updates, but there is absolutely no output.

This isn't a problem with the hardware of the new memory and HARD drive new worked for awhile.

CHKDSK runs clean!

I can't start the Vista recovery console no problem.

My theory, there is an update pending preventing Windows Vista to start, but in the absence of any exit or diagnosis any where to start?

I played with various options of BCD, debug, SOS and basic videos etc.

I even created a boot disk (remember those?) with WINLOAD. EXE and a BCD and bootmgr.exe what boots and I can't see WINLOAD. Run the EXE.

At this point, I'm ready to start debugging WINLOAD. Even if I have to follow all the EXE! While I could just restore this laptop to a recognized backup reliable, this has been a recurring problem with Vista and I finally had enough, BTW, I'm a COMPUTER Consultant with 35 years of experience.

Any suggestion is welcome. If I find something solid I'll repost it here.

Everything is nature!

Kevin_Guru,
Boot from your DVD in the command prompt and run the Manager's Package.  This should help you to remove the last update.  Give that a try and let us know the results.  Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • You want to clean install Windows Vista. Can I download media Dell supplied with my machine?

    Help - want to start again.

    I have a Dell XPS630i with Windows Vista. I can't go online. I got a blue screen saying crash dump. Turned it off. Same thing is back. Finally, I came home and I can't get online.

    I want to just start over completely. How to clean and reload the discs and the Vista from Dell. I've got it all. I have back ups of all that interest me.

    Please help me!

    Thank you

    Ann Bush

    Email * address email is removed from the privacy *

    Hello

    Here's how to reinstall Vista with the Glens recovery Partition (if available to you):

    "Restore your software Computer´s factory settings."

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&l=en&s=Gen&docid=DSN_336966&isLegacy=true

    And this is how to use recovery provided Dell discs:

    "Manually reinstall your Windows Vista operating system"

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&CS=19&l=en&s=DHS&docid=DSN_339949&isLegacy=true

    If necessary (if you have problems with discs), call Dell and ask them to provide you with a set of recovery disks Vista.

    They do it for a small fee.

    http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_us?c=us&l=en&s=Gen&redirect=1

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    See you soon.

  • Abdoulaye recently I received 3 important updates for my windows vista Home premium (my knees is dell inspiron), but he is not giving facility haven't faced error I tried to do one by one, but do not install it

    Abdoulaye recently I received 3 important updates for my windows vista Home premium (my knees is dell inspiron), but there is not installation giving error code (643). Even I tried to do one by one, but do not install it

    Hi HazemRagab,

    Failed to verify who has had updates to install. Follow these steps:

    Start, all programs, windows update, view the update history

    Follow the steps in the article.

    http://support.Microsoft.com/kb/976982

    Reference: http://support.microsoft.com/kb/2545723

  • right click Taskbar Windows 7 (x 64) or NTC alt del the Task Manager opens to the first tab.

    Click right Windows 7 (x 64) or NTC alt del the Task Manager opens to the first tab. Where are shown running programs. No other tabs are displayed, and to close the task mngr I do alt f4 to close. I need to see the current processes, I am at a loss. is there a tm 64-bit program that should be started

    Double-click in the zone indicated in yellow and he will return to the display by tabs

  • Computer hangs on reboot must turn off and then restart windows vista 64-bit, how to fix startup log?

    Original title: computer hangs on restrting have to swich to then restart windows vesta 64 bit how to fix startup journal

    Restart the problem have disc windows do not know how to make a boot fix

    Hi John McAvoy,.

    (1) since when are you facing this problem?

    (2) you get an error message?

    I want to clarify if this happens when you start Windows after logging in or before opening a session on windows.

    Method 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the mouse and keyboard > restart the computer and check

    If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

    Thanks and greetings

    Ajay K

    Microsoft Answers Support Engineer
    ---------------------------------------------------------------------------------------------------------
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • where is the Vista Task Manager? CTRL + Alt + Del is going to display Logoff & Ctrl + Shift + Del goes to clear Browing history

    When blocking programs/hang up, I need to arrive at task mgr to cancel the program... where is in Vista?

    Hello

    In the Task Manager Vista is: Ctrl + Shift + Esc

    Or right click on the taskbar > and then select from there Task Manager.

    http://www.tech-recipes.com/Rx/2045/ctrl_alt_del_task_manager_in_vista_/

    See you soon.

  • Windows Vista was slow so I restarted and now my internet is very slow. Try to run updates, but I get error code 80072EFE.

    original title: SLOW INTERNET

    I restarted windows vista because he was running like junk. Now the computer works normally, but the internet is PAINFULLY slow. It worked until I reinstalled vista. My cable is in working condition. I can only load half of a Web page if I'm lucky. Is there a port or something that I need to open to let my internet go to more than 9 bytes/second? I have to ask this on another computer because it would take 6 years for this thing to load. I get error Code 80072EFE when I try to update. Help me because im losing all faith in microsoft.

    Hello

    I suggest you to follow these steps and check if that helps:

    Method 1:

    Try to perform the clean boot and check if it helps:

    http://support.Microsoft.com/kb/929135

    NOTE: When you are finished troubleshooting, make sure that restore you the computer mode normal startup such as suggested in step 7 of the above article.

    Method 2:

    For Windows update, error check this link and follow the instructions in the link below and check, if this can help:

    http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80072efe-or-80072f76

    It will be useful.

  • Windows Vista starts with only a black screen with the mouse pointer.

    Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos.  When I got up in the morning, he himself had closed.  I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally.  I tried to do a repair, but it just comes back to the same screen.  When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer.  When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader.  I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works.  I have files that I need to keep it on the computer, and only a few of them are saved.  Please help me soon, as I need for my school musical production on Thursday.

    Hello

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
    -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
    then right click on the device and UNINSTALL - REBOOT.

    Another method to try to get to the desktop (try in normal Windows Mode without failure)
    is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
    then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
    accessible by tapping F8 as you start several times.

    First check this thread in case it is simple and if not to come back to this thread.

    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
    base. That there is no information on a black screen as there is just a blue screen
    adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
    You can try a google to see the proposed repairs, whom some have worked however these
    cover a wide field of efforts.

    Here's a video of one of them.

    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

    Here's another fix
    http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

    You have a Vista disk? You can try restoring the system to it. If you do not have the
    discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (making the system
    Restoration, it must only be bootable).

    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

    Try the Startup Repair tool-

    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
    (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
    3.

    You can use another DVD that aren't copy protected but you you need to own
    Product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can do a repair installation which should save the data but you will be
    Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
    versions. You will need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
    (type in a single line or copy / paste a line at a time and then press enter - do not type)
    parenthesis or "BOLD"
    )

    c:

    cd\

    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Cannot install Windows Vista Service Pack 2. The following error message appears: 0X800707d1

    Hello

    Three years ago, I bought a Dell Inspiron 1525 laptop. Never met a problem until I tried to install Windows Vista Service Pack 2. I already followed each step instructions Support of Microsoft issues Service Pack for any result or solution. In these cases, I have downloaded the pack update directly from the wepage of Windows Vista, installed Windows Update Readiness Tool, disabled my antivirus (McAfee) and came up with nothing. I even tried to install this update in Mode safe but also failed to install Service Pack 2.

    What is happening all the time, is that I double click on archive downloaded in order to install (having already started my computer in Mode safe mode with networking reportoire and disabled the antivirus as well as its firewall). The Service Pack window opens and I click 'Next' for all the necessary instructions, including 'the computer automatically restarts. When the toolbar installation is completed, the computer automatically goes to restart itself. 3 steps appear as a requirement for the completion of the installation process. All goes well until he reaches "step 3 of 3:100% finished. Do not turn off your computer. After about ten minutes of stall in this step, the following message appears on the screen: "the Service Pack cannot be installed, returning from changes. Do not turn off your computer.

    The computer then rolls back all the changes and initiated in the normal state. After the opening, the first window that appears displays the following message: "the specific driver is not valid. "(Details): error: ERROR_BAD_DRIVER (0x800707d1). I proceeded to check and update alone driver of my computer, then try again to install the Windows Vista SP2 and all the operation has been a failure. I was cracking my head trying to solve this particular problem, and each time the same error pops up. I am seriously considering reformatting Windows Vista from manufacturer CD from my Dell, but I don't know if that would help.

    If someone could help or advise with everything that I would appreciate it a lot.

    Kind regards

    Rodrigo

    Hello

    Method 1: Follow the steps from the links below and check if the problem persists.
     
    Step 1: Safe Mode
    I suggest to start the computer in safe mode, then try to remove the Briefcase icon and check if it helps.
    Start your computer in safe mode
    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
    If the problem persists, I suggest you follow step 2 and check.
    Step 2: Clean Boot Mode
    I suggest to maintain the computer in clean boot mode and check if the problem still persists. A clean boot to check if startup item or services to third-party application is causing this issue.
    You can read the following article to configure the computer to boot:
    http://support.Microsoft.com/kb/929135
    Note: After the troubleshooting steps, please refer to clean the start link to configure the computer to normal startup mode.
    Method 2:
    Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates
     
    Hope this information helps.
  • Windows Vista will not start up - keep getting the black screen

    I read through the questions answered similar questions and still can not past the black screen with windows vista.  It's on a dell inspiron 1525.  Also, it does not start in safe mode and I tried booting from the last good configuration and is still stuck on the black screen.  This just started a few days ago, and the computer was working fine until this date.  Can you help me?

    Hi Jimazona,
     
    1. from when are you facing this problem?
    2. any change in software or new hardware on your computer?
      
    Method 1:
      
    First of all I suggest you to disconnect all devices external one except keyboard and mouse and try to start your computer and check.
         
    Method 2:
        
    I also suggest you perform a startup repair and check if this solves the problem.
       
    Follow the steps below:
       
    a. Please insert the Windows Vista DVD and restart the computer.
    b. when we are asked to press a key to boot from the DVD, please press enter or the SPACEBAR.
    c. Select your language settings, and then click Next.
    d. click on repair your computer.
    e. Select the operating system you want to repair, and then click Next.
    f. in the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.
     
    Access the link below for more information on the Startup Repair:
     
    I would like hearing that the results back on your part about what happened after trying each method.

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think. 

  • screen brightness blocked after sleep/wake extended in windows vista with HP Pavilion dv6000

    Sometimes after recovery mode PC standby or Hibernate, the brightness of the screen is locked up and I can't change it.

    Nothing happens when I adjust the brightness setting in power or with FN + f7/f8 options.

    Even when I remove the power cable and operate on battery rest brightness up

    The only way to fix this is to completely restart windows vista.

    This happens not all the computer returns from sleep/hibernate, but it happens frequently.

    I have all the latest drivers for:

    http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=2093&LC=en&cc=us&DLC=en&product=3466864&lang=en

    using

    NVIDIA GeForce series video driver 7.15.11.5665 has,
    BIOS F.31

    I have all the latest important updates from windows update.

    Anyone know a fix for this?

    For example, is there a way to 'reset' of the screen without having to reboot vista?  Once the brightness has been blocked, and I tried to reinstall the driver for the graphics card. The screen resets during the installation process without getting out of vista, and brightness worked normally.

    Someone knows a way to reset the screen without having to restart or reinstall the graphics driver?

    HP Pavilion 6563, home premium Windows Vista 32.

    In fact, I found an easy way to solve the problem without having to restart vista...

    I just close the LID and open it back, now I can control the brightness again.

    I put the "close cover" - function of "doing nothing" in the powersettings...

  • Windows Vista crashes when coming out of sleep mode

    When I get out of mode 'sleep', the computer crashes and I get a message of dump of crash that don't last long enough to play entirely. I have to start the computer in safe mode, and then restart windows vista safe mode. This just started happening in the last few days. Ideas for a fix. ?

    Hi bissie,.

    Thanks for posting on the Microsoft answers Community Forums.

    Sometimes an error occurs on your computer and you're immediately struck by a mistake. The only problem is that the screen flashes if fast as you rarely get to see what may have caused the error in the first place. Once we get to know the error that we would be in a better position to solve the problems on the issue.

    First of all, we will try to disable the auto restart so that we get the full error. Follow the steps to disable it.

    1. click on the Start button

    2. from Start menu click Control Panel

    3. in Control Panel, click on the system icon

    4. in the window system to look on the left side of the window and you will see a list of options. Click the advanced system settings option

    5. because the management of the computer requires administrative privileges, you can find the user account control is displayed. If she then enter the required information (if you are not the administrator) or, if you are the administrator, click on the button continue

    6. in the advanced settings window, look for the startup and recovery section and then click on the settings button

    7. in the startup and recovery window, find the marked section of the system failure and delete the "tick" of the option 'automatically restart '. Now press the OK button

    8. Finally, click the OK button in the System Properties window, and then close the system window.

    Let us know the error message you get after recovery from sleep mode.

    You can try the Microsoft article that fixes most of the problems with sleep

    How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista:

    http://support.Microsoft.com/kb/950686

    Also as you mentioned that this was happening a few days ago then you can try to perform a system restore. Restore the computer to a point while it was working fine.

    To restore the operating system to an earlier point in time, follow these steps:

    1. Click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue.

    2. in the System Restore dialog box, click on choose a different restore point and then click Next.

    3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

    4. click on finish.

    The computer restarts and system files and settings are back to the State they were in when the restore point was created.

    Click on the link below for more information on restoring the system

    System Restore: frequently asked questions

    http://windowshelp.Microsoft.com/Windows/en-us/help/517d3b8e-3379-46C1-B479-05b30d6fb3f01033.mspx

    Hope the above information helps.

    Kind regards.

    Nicolas Mathieu

    Visit ourhttp://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

  • Windows Vista refuses the upgrade to Windows 7

    I have window vista OEM version running on my Dell inspiron 1520, I want to window7, but always I have a code error on my computer, resistant to the installation, once again, I'm trying to re - run Windows vista may be the missing file will be restored, but he refuses the displays of window vista. Please help me.

    Hello

    Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

    If this is not available, Windows 7 will not properly work for you.

    Run the "Windows 7 Upgrade Advisor.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

    Check if your specifications are compatible for Windows 7:

    "Windows 7 system requirements"

    http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

    "Windows 7 Compatibility Center" for software and hardware:

    http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

    Windows 7 upgrade paths:

    http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

    «Installation and reinstallation of Windows 7»

    http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

    See you soon.

  • Update installed windows vista can now update Mcafee

    I have Setup several days after the first notice of delay then let Windows automatically installs the following updates on April 11,2012, Bing bar;

    Securite.net Framework 1.1 update (KB2656370);

    .NET Framework Client Profile 4 (KB2446708), (KB2478663), (KB2518870), (KB2539636), (KB2572078), (KB2633870), (KB2656351), (KB2656368), (KB2468871), (KB2533523) and (KB2600217);

    Stnd Micrsoft Office 2007 (18) (KB2508958), Service Pack 3 (SP3), (KB2596785), (KB2596871), (KB2598041), (KB2596764), (KB2596912), (KB967642), (KB2596651), (KB2596789), (KB2598306) and (KB2596596);

    Microsoft Windows (KB905866), (KB2679255), (KB2653956), (KB2656374) and (KB2675157).

    Computer, also blocked intermittently and he was not doing this before the update.

    Spent several days with McAfee technicians and supervisors and Internet provider, finally had McAfee remove all traces of their product (I have been a loyal customer for years).  Completed your suggested steps or no available - computer still froze whenever UAC came.  Since its launch, suspended at other times too, I have more tests and decided to replace the hard drive.  I installed Windows Vista Home Premium 32 BIT of Dell supplied DVD of resettlement, and computer is not suspended when UAC comes upward or at any other time.  However, now I am having issues get Vista SP1 installed (see separate post).  Thanks for your help.

  • Windows Vista Business 32-bit external drive does not work in the administrator account

    Hello, I installed Microsoft Windows Vista Business 32-bit on a Dell Precision T3400 workstation, and I have also configured the strategies of groups for Non administrators. Basically, I disabled the removable drives, 'C' and had "only for non administrators." After edit in GP, the system has been precisely set and I am able to access the Administrators account and copy stuffs from my local drive on my USB key. But a few days later, I'm not able to use my USB or other external drives in Administrator account, it shows that 'inaccessible '. But I can't access local drives 'C' or '. Then I have to redo the group policies and it will last only for 3 days. Thanks :)

    Hello

    You are on a domain network?

    Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please ask your question in the appropriate Forum TechNet. You can follow the link to your question:

Maybe you are looking for