Restoration of contacts in Blackberry Protect blackBerry Smartphones

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• Problem of restore contacts backup blackBerry Smartphones

  I recently changed jobs and so Exchange Microsoft Outlook facilities, servers, etc..  I had a number of personal contacts in my Blackberry "BOLD" I wanted to keep in this transition period.  I used the Blackberry Desktop software on my Windows 7 PC to create a number of backup files in my Blackberry.  Then I reset the Blackberry and set up to talk to my new employer's e-mail server.  The new email works fine, but I can't restore my old contacts (I want to bring into my phone and the new perspective).

  I tried using the option 'Restore data from a Backup file' in the menu select device in the Blackberry Desktop Software, then using the data device and settings (I only attempt to restore the option "Address Book - All").  When I do that, I get a dialog box with the warning, "your current data will be overwritten."  I click Yes to continue.  Then, I get a message of restoration (it shows the file name and the path for my backup that points to my old backup file).  However, when I check my contacts, they aren't there.  It was only the only contact I entered my new installation of Outlook (I think it must be sync to Outlook).

  Does anyone have a solution to restore my contacts?  Failiing this, is there a utiility that will allow me to see the contact information stored in the backup file?  I can re - key it (ugh), if I can get a no binary version to read.

   

  Info on the device

  Your carrier: AT & T business

  Model information and the version of the OS: Bold 9700 V5.0.0.405 (Platform 5.1.0.112)

  Version: 1.0.102.286 C brand

  Try this,

  go to the options - advanced options-, then service book, find where it says desktop [sync] and delete it, now go and try to restore your contacts once you have done this, go to see if it worked if she did so great back the book location service support that the menu button and tap on restore to bring the desktop [sync].

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• Restore to factory sessions blackBerry Smartphones

  Dear,

  I need to restore my phone factory so sitting could you please tell me how I can do this question

  Please be inform that my phone model is 8900 curve and the operating system is v.5

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• Contacts of blackBerry Smartphones will not fully Synch

  Just replace my steam-Office Outlook 2007 to Outlook Express 2000 w that I would send contacts compatible with my new Smartphone 9700 Bold (my 1st blackberry, replacing a really ancient mobile). The names and in some cases e-mail addresses of my Outlook contacts migrate to the handset very well - but nothing else: no phone numbers, nothing. And when I try to do the reverse - manually enter the address/phone no., etc., in the handset, the new information does NOT migrate in Outlook Contacts my laptop - even if it shows there during the synchronization process.  I use the Desktop Manager 4.3.0.17, as the other posts on this forum suggest that supports Outlook 2007.

  No other problems with this - emails making the handset very well.

  The only other variable I can think of, is that when I installed the new Outlook I imported my old contacts in a pst file - but most of these contacts were really rudimentary, mostly only have addresses e-mail. I've been updated manual my files from my old filofax, scraps of paper stuffed in shoe boxes - you get the idea...

  I am a UK user, btw.

  Hi and welcome to the Forums!

  DTM 4.3.0.17 while reports compatible with Outlook 2007, you would be wise to update DTM to the latest version (5.0.1.28), especially if you have a BB much newer than your version of DTM. Indeed, given what you have described, I would advise a clean boot above. Here is a procedure:

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Contacts lost blackBerry smartphones

  Hello

  I have a problem with my contacts. I have lost and cannot recover them, here are the details!

  My BT Yahoo account hacked the other day and erased all my webmail times and contacts of BB. Obviously a problem online, but he thinks that it would not be a problem with the BB as saved on the computer. However, when I went to restore to an earlier date, the address book option was not available and has been in a different shade - the note under the list of things to restore pointed out that the elements of different shade will not be restored. However, it indicates the number of entries etc. Is there anyway I can get around this and restore my contacts! Also when I type the addresses in a new email, the address is known.

  Please help I got all my contacts with addresses etc too!

  Kind regards

  Ed

  Hello and welcome to the community!

  In order to perform the restore, you must first defeat the configuration on your BB elements that allow it to synchronize wirelessly on Yahoo. After that, you should be able to restore from your backup.

  Good luck!

• BlackBerry smartphone how to restore deleted Contacts from Blackberry and Memopad app?

  Hi all

  I have a 4.7 phone smart Blackberry storm with me. By mistake I do a right-click and delete native Contacts and Memopad applcations of the device. Can I know how to install the built-in apps switch on the device? If I restore using a procedure, my device should be locked again?

  Thank you.

  I solved it by reinstalling the operating system.

• Contact names blackBerry Smartphones appears not

  I'm having a problem where most of my contacts names will not display when I receive a call or a text message, only his number. It happened suddenly, and as it seems, randomly.

  I've disabled all content protection, tried to change the settings of smart dial, deleted the event log, tried the reorganization of the contacts list and made a few handfuls of battery.

  Some of the names of contacts work always correctly, but it's few and I can't understand why only these are. I have installed a new software recently or changed settings other than trying to solve this problem.

  BlackBerry Storm 9530

  OS: 5.0.0.32 8

  I also sync Google and Facebook apps related to my contacts

  If anyone has some insight on this issue I would really appreciate it.

  Thank you

  Thanks for the suggestion, which was going to be my next move, but I think I actually solved the problem. I changed the parameters of encryption for contacts on YES. Then I made a sweater battary and activated encryption pulling back and only went to another battery. When he returned to the top it all has been fixed. I think some of the contacts has been quantified and then had a problem of decryption or something.

  Thanks for your help.

• Synchronization of Contacts from blackBerry Smartphones are not

  I have a user with a 8800 from T-Mobile. His contacts used to synchronize correctly. It is adding contacts in Outlook, and they used to sync to the BlackBerry. Any suggestions?

  Thank you all so much for your help!

  You have access to the BES. Looks like the [SYNC] maintenance of office address is missing or damaged. If you have access to the BES you can send service directories to devices of the person to see if that fixes the problem.

  If you do not have access to the BES check the following on the BlackBerry. From the device, you can see if the user has the present desktop [SYNC] service book. If they do, try to delete this book and regenerate the encryption key. Then see if the SYNC book returns. If this is not the case, go back to the screen Service Book and do a restore. Anyway the book Desktop [SYNC] will come back. After that did see if wireless synchronization is located in the options of the address book with a value set to Yes.

• Notes field Contacts BB blackBerry Smartphones - limitations of size when syncing with MS Outlook?

  I'm considering buying a BB Tour 9630.  I use MS Outlook contacts Notes field.  Some of my notes by contact are more than 10,000 characters long.  My Palm Treo 700 p allows me to view/edit these long notes.  Can the field notes Manager contact BB manage this number of characters, or it is truncated to a shorter length?  I am a small operation, only use is not an Exchange Server.  Also, does have another software of device than what comes with the BB to sync with my PC local Outlook PST?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this scope:

  • KB13255 Notes field for the smartphone BlackBerry address book is truncated

  I hope that it contains something useful!

  As for your second question, see this KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  You must use a version of the RIM DTM software that is compatible with your chosen PIM version.

  Good luck and let us know!

• Contacts from blackBerry Smartphones does not work after software update

  Anyone else having problems with their Contacts button? I installed the updated software version yesterday morning and now whenever I click on Contacts, I get a message saying that "Unfortunately, has stopped Contacts" and the only option I had was to report this to crash the first time; now, I can only choose "OK". I tried to restart my phone, but it did make a difference.

  He worked before that, I only left a micro-SIM with my Z10 to a nano-SIM for the Priv Monday night (4th) and started using it yesterday (5th) whole and I me join and links contacts before this happened.

  Any help would be appreciated.

  sdgardne wrote:
  Since you are now in the hands of a formal technical support, we will be back here. But the volunteers here will of course be very grateful for your report of your final results.

  See you soon!

  Hi everyone, just a quick update: it turns out that it's a problem/bug BlackBerry already know and are trying to solve. There was an update from 01/09/16 for the Contacts app, but it doesn't seem to work when I installed the update. Workaround that I was advised to use in the meantime is as follows:

  • Deselect auto-updated option on Play store -in the game store, tap 3 horizontal lines in the 'search' box to set up your account > settings > auto-update apps > not auto-implementation update app

  • Contacts to revert to the version of factory default - settings > Apps > select Contacts and then:

  1. Click on clear Cache
  2. Press Force
  3. Press on uninstall updates
  4. Press OK when you are prompted to do so

• Contacts to blackBerry Smartphones

  I what to know how can I move my contacts to the sim card, so I can put on my new blackberry?

  Hello Catrienkie,

  Welcome to the community,

  Copy Contact go to the Contacts or address book, press on enter or view the Press Contact Menu > copy to Sim Phone Book > press Menu then save, this way you will have to copy your Sim card contacts, it's going to be little of your time.

  Please note that the SIM contacts will contain ONLY one phone number per contact entry. Your BB address book will have a different arrangement with a resource person and several areas of information (phone cell phone, work phone, home phone, e-mail address, etc.) All contacts from SIM card will copy you into the address book of BB as separate contacts. You will have to edit each copy and paste phone numbers to an entry for a main entrance. It is better synchronization of your BB to a program such as MS Outlook, where you can use a PC to more easily change the address book, and then synchronize to your BlackBerry to update.

  It is by default all contacts from your SIM card will be copied in your BB address book as "work phone". This cannot be changed, you must change the information to organize properly.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Contacts from blackBerry Smartphones appears

  My client has a blackberry 9810 and for some reason some may see his contacts in his favorites or recent but cannot see them when you look at all THE contacts.

  Need to change this as soon as possible

  With regard to the Favorites, recent and all, are you referring to the different screens and cannot find the app on the screen of all? If Yes, then it is probably the contacts app icon is hidden, in a folder, or a folder and hidden. The value show all to show the hidden icons and then look on hand than the entire screen and in all folders.

  If you are talking about something different, please explain...

• Contacts from blackBerry Smartphones Upload in Excel for BB Curve-

  Help - I got a new pc and new bb at the same time - I downloaded my contacts in excel via an older version of the bb desktop mgr-now can't know how do to download excel contact in the curve via Desktop Manager - ideas?

  Thank you

  You can import excel to Outlook, for a single method, and synchronize your Outlook file using the BlackBerry Desktop Manager.

  Another is to export the Excel file to an ASCII text file and then import it directly (without Outlook) using the Desktop Manager.

  Read this link.

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.