Restore DVD failure

Similar Questions

• Z575 will not boot from the hard drive or restore DVD

  Need help on a laptop Z575 age of 2 years that immediately after an automatic update of windows, will not start either from the hard disk or restore DVDs (blue screen). Does not start in safe mode, not booting from a rescue of third party DVD. Attempt to start, it will show you the ability to start the Startup Repair tool. Repair shows that it is unable to fix with the detail following problem error messages:
  Signature of the problem 1: 6.1.7600.16385
  Signature of problem 2: 6.1.7600.16385
  Signature of the problem 3: unknown
  Signature of the 4:21200196 problem
  Signature problem 5: auto failover
  Signature of the problem 6:7
  Signature of the 7 problem: bad driver
  OS version: 6.1.7601.2.1.0.256.1

  Normally think that the hard drive has failed or that windows update caused a software problem, but the inability to boot from any restore disk that makes me think that there is another serious problem with the hardware of the laptop.

  Any help would be appreciated. THX

  Additional note: when you try to boot from a restore disc, blue screen, error message:
  Stop: 0x0000007B (0xF78DA640, 0xC0000034, 0x00000000, 0x00000000)
  It is a hardware failure that cannot be restarted soft.

  I also removed the hard drive and RAM, reinstalled and rebooted, no change.

  Additional note: I was able to access the hard drive with a recovery of old program, focused on the (SpaceFM) ram charged through the DVD player. Hard drive data appears intact. Still does not start from the hard disk or a DVD of windows system.

  Thank you. Rather than buying a 4 GB or more large key USB comes from put this into hard drive replacement. Installed correctly, boots very well now. No other error of the optical drive... and no explanation I can see, but that's it.

  Unless something else pops up we'll just call cela a HARD drive failed after 2 years of common use. Thanks again.

• System Restore DVD Vista vs Windows 7

  I'm new here and I apologize if this has been asked before.  I looked around and tried to search but can't find my answer.

  I just reveived my new HP Pavilion dv7t last night.  Notebook Essentials booklet says to create a set of DVD system restore, but This can only be done once.  I am in the process to register for the upgrade to Windows 7 snce is expected within a week.

  Should I go ahead and create the restore DVD system with the Vista operating system, and if I do I then will be able to create another System Restore DVD for Windows 7?

  I want to assure you that I have a restore of the system based on both operating systems, where I need to go back to Vista, but still have a system for Windows 7 restore, if it proves to be stable and I like the OS.

  I hope this makes sense...

  Make your Vista recovery DVD. Two reasons...

  1. you will not be able to do a cover of 7 Win set, (unless, of course, HP offers a magic here).

  2. If you install Win 7 and you need to reinstall it later, you will have to start with the Vista installation and repeat the upgrade process (unless HP upgrade version works differently from the retail... version did not get a response on this one here).

  Of course, you can always use an application of imaging to make an image of the newly installed Win 7 to use in the case of a reinstall. Acronis True Image or Macrium Reflect are 2 choices. Macrium is my preference.

• Satellite A100-784: fact partition system restore DVD formats

  Hi guys,.

  I would ask you for help :)

  I have a Toshiba Satellite A100-784 with Windows Vista Home Basic OEM.
  I have this Toshiba system recovery DVD. If I press F8 during start up I get to the screen where are some options (repair at startup etc.) but I'm interesting in 'Exploitation Windows System Restore'.
  I have two partitions (C:, D :), the system partition is C: :)
  So, I would ask if I use this "Exploitation Windows System Restore" there he reformatted data on the D: partition as well?

  If I press F8 when booting I get to the menu, I chose this computer repair and after that there are options:

  1 startup repair.)
  2 system restore.)
  Restoration complete 3 PC.) Windows
  Memory 4 Diagnostic tool.) Windows
  5. command prompt)
  6 operating system restore.) Windows

  Is it possible to use one of these function just to reinstal C: partition without losing data on the D: partition?

  Thanks for the reply :)

  Post edited by: jakoty

  Hi friend

  usually the system restore the c: partition fair DVD formats, so if you have two separate partitions, the restore DVD should leave the D: partition intact.
  In your case I would choose point 6. (Operating system restore) that supposedly only restores the operating system, which means that it scratches the C: drive...

  Welcome them

• Dual boot Win 7 and Linux using factory restore DVD

  I have a HP Folio 13-2000, I like a lot

  However, I've been a user of linux (Ubuntu or Mint) for many years.

  I liked the installation of Win 7 64 bit, but he's been hogging my 128 GB SSD.

  To cut a long story short, I screwed up the dual boot installation, (first time!), but at least I have created a series of 3 restore DVD beforehand.

  So, I've been using Mint13 cinnamon and everything is dory hunk, but now I work at the Nepal and the only internet connection I have is a dongle USB CDMA of China Telecom, which works best with Windows.

  So, I installed a 40 GB for Win 7 partition alongside my Linux Mint 15 in a 15 GB partition and tried to do the minimum installation from the DVD, in the hope of having a chance to install in the 40 GB partition.

  I know how to get the boot of Linux back using Rescatux.

  But I could see that he had no other choice, and Win 7 was going to wipe the entire disk.

  Fortunately, I removed the external cable of DVD and has managed to reconstruct my Mint boot 13 again.

  I don't want to delete and reinstall my Linux Mint13 as it works very well and is perfectly up to date, and there are a lot of files in the host partition is.

  So, how can I do a restore factory, without this reformatting all partitions?

  Hi Slackbladder,

  I strongly recommend that you copy the recovery on an external disk partition before you try that. I'm not aware of what specifically happens when you try it. An interesting thing is that in the HP BIOS, there is no option to turn on or turn off EFI mode.  If the partition is big enough it can work.

  Best regards

  ERICO

• How to do a restore dvd, that I generated when burning the pc, is the default?

  Hello

  One of my clients has a HP pavilion pc: KE549aa-uuw [personal information deleted]

  I know that the guarantee is expiered, but the pc failed with the blue screen, and when I ran the restore from the created dvd, I got a message that there was an error, and the pc could not be started after restoring.

  How to make a dvd on the pc restore, when that created fails?

  I can not recommend users Bye HP if there no help after the warranty has expiered.

  Hope you can send me a restore dvd, works of Tournay

  with greetings

  Sonja Andersen

  Contact HP worldwide

• 0x8007001b with Vista Home Premium Center backup and restore backup failure

  I have my Toshiba Satellite M205-S7452 with Vista Home Premium for about 8 months, and November 2007, backup windows, and restore program worked flawlessly. I was able to back up my music, photos and documents to a DVD on a regular basis. But then I started having an error halfway back up that says "drive cannot find the sector requested" with the 0x8007001b error code. It seems that the backup works partially - there are files on the DVD player but I don't know if it ends or not. I tried to do some research on Google and it seems that there is other people affected by this error, but I could not find suggested patches.

  Hi jennielah,

  Please use the Forum of the community for Vista.

  If it has started, use the system restore back to a point before you start. See below for instructions.

  If you can do that I have a work around you. Your specific error seems to relate to update failures, not only the Windows updates but the various failures of update.

  The job is to save it to your hard drive and copy the files on the DVD after the fact.

  I hope this helps.

  Please let us know if we can do something else.

  The System Restore tool

  Other troubleshooting methods, such as using the System File Checker tool, cannot solve the problem. If they do not resolve the problem, and the problem you are experiencing started occurring recently, you can use the System Restore tool. Using this tool, you can restore the computer to an earlier point in time.

  The tool using System Restore may not necessarily help you determine the problem. The System Restore tool uses points of restore to return the system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time where you have not experienced the problem. When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start , type system restore in the Search box, and then click System Restore in the programs list.

  If you are prompted for an administrator password or a confirmation, type your password or click continue .

  1. In the System Restore dialog box, click choose a different restore point , and then click Next .

  2. In the list of restore points, click a restore point created before you started having the problem, and then click Next .

  3. Click Finish .

     The computer restarts and system files and settings are back to the State they were in when the restore point was created.

  Here is a link to the system restore, if you would like more information

  http://support.Microsoft.com/kb/936212/

  Matt Hudson
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows XP system restore Boot Failure with new hard drive

  HP Touchsmart IQ546t running Windows XP Home Edition

  Here is my story:

  A few months ago my PC was informing me that a hard disk failure is imminent and how can I back up my data.

  I was able to get most of the data backed up and has continued to use the PC.

  Finally, the hard drive failed.

  Not being not able to find system restore disks, I ordered a set of HP.

  In the meantime, I was able to save the rest of my data using an external hard drive enclosure, a laptop and a backup disk.

  I used system restore discs to erase the hard drive and restore the operating system.

  After the successful restoration, I was able to boot my PC and use it for a few days, but again became imminent hard disk failure message. Yet once again, the hard drive failed and I was unable to use it.

  I decided to replace the hard drive, thinking I could install and use the system restore disks to get the installed operating system.

  I followed all the instructions, I find and could not start the machine to the point he will recognize the recovery disc. I receive a message that tells me to insert a bootable media.

  Does anyone know what I'm missing here?

  Is there something I can try to get the hard drive to boot to the point he will recognize the recovery disk?

  Thanks in advance for any advice.

  Hello

  OPS, sorry on this subject.  If the recovery discs are not recognized not so you act have a problem trying to get the new HDD to be restored.

  Try the procedure below and see what happens.  View your results.

  Cyberlink CD recovery for hard drives. When you created this CD, insert it into the system that fails to start, restart, and wait until you see a window with a green check mark.  Next, remove the CD and insert your first recovery DVDs.  Reboot the PC and go through the process of installing the operating system again.  If all goes well, it should install properly this time.

• Make restore DVD

  How can I make the DVD of restoration for my new laptop 15-b129wm?

  Please see HP - computers create a Image recovery on discs or save an Image recovery on a Flash USB (Windows 8) drive for instructions on creating your HP recovery media.

  If your model is not a CD/DVD drive, you will need to use an external USB CD/DVD drive to create DVDs. If this is the case, you can consider creating a USB Flash drive instead.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Satellite A100-991 restoration DVD damaged Media Center

  Hello
  I have the recovery dvd but is damaged and I can't restore the laptop to the factory default setting
  I tried to order a DVD, but it did not work in my country.
  If everything can download DVD MEDIA CENTER catering for satellite A100 for me and give me a link to download or
  give me the file inside of the DVD case is corrupted for me and the problem is the name of the file: _ * setenv.ini * _
  or if someone can show me what is written on the inside and I'm going to build a new.
  We thank all.

  Post edited by: pifos999

  This along with the upload does not work, so I recommend get you the installation disc of Microsoft for the operating system installation.
  All necessary records, tools and utilities, you can find and download from Toshiba support page - http://eu.computers.toshiba-europe.com > support & downloads.

• Satellite A215-7422 - restore DVD gives the error "03-EEEE-0000" 'press 'OK' to restart.

  Hi all!

  I'm trying to restore my Toshiba A215 in the way that it comes from the factory, because I messed with it so that it is not worth of clean install myself if I want to do a clean install of Vista original.

  But for some reason when I booted from the DVD and then chose the "Restore Wizard" or what ever and then it gives me error and makes me reboot. The only things I changed from the factory are a stick 2 gig of ram, latest version of bios and updated firmware for the DVD drive.

  I'm starting to think that the firmware of the DVD drive can affect the DVD because it is not a material commonly updated. I guess right here, but that might be the problem.

  Any thoughts?

  -A_DoNuT

  Hmm... Do you have you have downloaded and used the firmware and the BIOS from the Toshiba page we?
  Satellite A215-7422 belongs to the American TV series and therefore you must use the drivers from the Toshiba driver page we.

  Have you tried to install the OS by using the original CD of Microsoft Windows?

  This allows to know if this problem could be linked to the issue of CD/DVD drive (firmware) or corrupted RAM modules.

  According to your post above, the new RAM 2 GB module has been inserted.
  Perhaps you should withdraw and should try to install the operating system using the original modules were installed in the laptop from the beginning.

  Check it out

• Could not restore Windows 7 after Windows 8 Preview - TM2 version have restore DVD, always fails.

  Hello!  I'm about out of ideas on how to resolve this, so I'll do a summary of what I changed with the machine and then further troubleshooting details on.  The hp touchsmart PC portable individual I is a TM2-1079 cl, product number: WA812UA #ABA.  I got it for the length of 2012, I bought it used another person about 1 year ago now specifically to play with Windows 8, before his release.  Regarding materials real age, I can tell from the warranty information that it was made at the end of 2009, he stated the warranty period was from January 2010 to January 2011.

  Okay, so my story with the OS change goes:
  -> Bought this TM2 in early 2012, ran the recovery partition to wipe it clean from the previous use of owners and he went perfectly well, then a Windows 7 clean installation as if it were new.  I had also made use of an Acronis True Image 2010 boot disk to a hard disk image of the three than other recovery partitions (although I do not understand the freshly installed windows partition 7, thought it wouldn't matter if the recovery could do it's thing right?)
  -> A few days later, I loaded the second of the three Preview versions for Windows 8 above (Customer Preview build I think).   Everything worked well and it doubles starting between the two without problem, as far as I know, the only real made amounted to convert the main partition that Windows 7 was installed on an extended partition and splitting of existing Windows 7 partition everything also 50-50 indoor and extended partition.  She had also replaced the Boot Manager / bootloader which was there before, but once again not surprised.
  -> When the build of the Preview version was released over the summer I did an update from inside windows 8 and all seemed well again.  Change between builds two preview has developed a problem where I could not stop windows 8 without a handful of error boxes poping up to the top, but I'm pretty sure that was unrelated.
  --> More recently about time thanksgiving, I decided to give the laptop to a family member with an archiac office who has had problems and updated factor of old general who in fact does not.   This person is quite unfavorable for change so that everything "Win8-vs-what people are used" comes into play.   I decided to erase the TM2 clean to the BONE it comes with.    Here's where I'm stuck now:

  => Before doing anything I did a just incase, glad I did another true picture of the HARD drive.
  => I have tried F11 to load the recovery partition to see that, because of the bootloader be tampered with by Windows 8 it is really not to the HP recovery partition more while it is still on the hard drive.
  => Captures the image of hard drive since the beginning of the year with the partition recovery on it until windows 8 hit the machine, cleaned the hard drive completely, restored the disk image.   I could now enter HP recovery fine but...
  => I got a dialogue mistake right off the bat, saying that the recovery partition could not install and insert me CD 1 of recovery of education software.  Well I never did the dvd myself with the single use burning star when it worked so that is out and I did not buy the disks on the HP support site.   At this point I'm stumped, but why the recovery partition cannot install despite the computer load up in recovering very well.  For example, command prompt in the Windows PE environment is functional and all files seem to be present.   Maybe some checks as the recovery partition is not pirated could have been triggered by hard drive imaging, I'm really not sure?
  => I did then used the image of HARD drive, I had just created before trying it and restored the other copy of the reader (bootloader altered Win8, Win8 version preview, win7, the inaccessible and all recovery partition).   Windows 7 and 8 - RP can still start.   Google a bit on the recovery partition key (F11) is dirtied by Windows 8 and came to find that I had to only salvage value as the partition "Active" so he can start.  Sure, I have to start but I'm running into the same issue, where the real recovery partition loads but now refuses to start the process of restoring without HP dvd.  Because I know that for some it worked months ago I guess that once more, because I ended up restoring this version of the recovery partition it may also declared himself tampered with... great.
  -Online planned what to do a little and then finally just ordered the DVD from HP in December, I had specifically recovery DVD for my model and they weren't from HP directly, not second hand on ebay or another person.  Wasn't really that bad, $16, very reasonable price.  Should be just, legit OEM DVD to use?  Nope...
  => Came the DVD.  Two main recovery disks and a third for applications and drivers.   Start with disk one and he says is formatting the drive how he wants (good, I love it so far), copy all the content of the three disks on the hard drive and starts his reboot and install cycle.    Restarts a handful of times, you can tell that well after the copy of the content of the any disk and installing windows.  You see the logo Windows 7 boot a few times and even the standard background 'prepare your things' which is similar to the Windows 7 login screen.  The screen becomes certainly as far as the driver proper (and others I guess at that time here) such as changes in native resolution for LCD of the TM2 towards the end.
  -Online all of a sudden on the 3rd or 4th (I think) reboot of windows setup begins for a while then said stop, it restarts and it is back in Windows PE installation of recovery again (this time from the hard drive, not the DVD) and says that it has failed to restore and offers to start over from the beginning.

  This is where I am stuck.  The recovery Partition died on me post-Windows 8 and the official HP recovery DVD fail to me (and curiously they you apparently miss you in all stages of restoration windows 7, well after the DVD themselves are are most read from).

  > Question 1: is the "self-destruct" HP recovery partition if he gets imaged hard drive imaging software and restored?  I can confirm mine worked fine and then died after after crossing Acronis True Image.  Another possibility is that perhaps there is a certain ID or the tattoo of the hard disk or specific partitions that was lost when Windows 8 put his recent bootloader into the machine or lost of Acronis?  It's always the hdd oem supplied with the computer, it has not been turned out.
  > Question 2: are there known issues with the official recovery of Windows 7 DVD s for an end TM2 2009 1079 cl?  I also know the recovery of Cyberlink software fix / preinstall disc and tried this with results that were not different in without it.  That said, my machine has the version of the recovery software Cyberlink, I read something as software from 3 different companies for recovery depending on the period of time the laptop was manufactured and sold.
  Reference: [ http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=pv-80183-1 ]
  > Question 3: clearly asked, what now?  Another thing to try or I have to go find a disc of windows 7 RTM and snatch all the zippers of all pilot?  (Quite hoping to avoid this, I'm actually curious enough to really understand what happened here and that will work he answered nothing.)  hehe).

  Perhaps of things this way: some research led me to believe have the WLAN switch off at the beginning of the recovery causes the driver to flip out (and win7 seems indeed dropping dead during the last steps of the installation of the driver) however it is not possible it seems to activate the wireless card 'on' before that point.  Switch do even when active state.   As I have already mentioned the recovery of Cyberlink software patch has no effect on things.   No parts have never been amended in this machine, the original hard drive, the wireless network card, modules, ram ect.   I doubt that the motherboard bios / firmware has never been States machinery, update is revision F.02.

  I have at my disposal:
  Much time, in fact, hense why I really want to know what has happened and do not use the disc of Win7 RTM.
  * disk hard recovery HP before addressed Win8 image machine.

  * disk hard recovery image after Win8 and a little bug, but still bootable Win8-RP.
  * The correct recovery DVD for my laptop HP-directed, ordered recently (December 2012).
  * Enough confidence to play with score editing tools would it be a suggestion, never really used much outside of gparted on discs live linux however.  In view of the current state of the machine there is nothing to lose much more than to risk.

  Sorry for the wall of text!  I love being very detailed!

  I actually had, pretty much on a whim of 'eh, might as well try it' too!

  So I told him earlier that it seemed obvious that most of the recovery completed well, something just kept arye until reset all cycles of the overall configuration process.   Seemed as if drivers were causing a problem because the display driver had obviously just finished installing a few moments before the final restart dead-end.  There was a lot of forum discussions there on different models of HP laptops, who need the wireless card to be placed in 'market' or restore might fail completely, I tried but the TM2 does not really allow you to change the WLAN State of 'off' when the operating system has already recognized (as in bios menus and windows install ", it stays just off even if you hit the switch).

  I decided to try pulling the mini-pcie card out of the machine completely and from configuration on and... It worked!  I had throughout a fresh Windows 7 and he even recreated my recovery partition correctly!

  Check in the C:\SwSetup\ directory after the installation was made, I found all the other drivers and a folder called 'WLAN', which was empty.   I guess that means if recovery is not material, then they choose even not copy the data to a certain device driver.   Because it was not present, everything that's wrong with installing drivers during recovery wireless cards never crashed the recovery all!

  I wonder if there isn't something wrong with the wireless card in my TM2 in all honesty.  I had a problem with it along since I got a year ago in this radius of reception was terrible and if I went that areas of the room of the wifi point he was likely to win.   Having said that it worked then I ignored it before.   Maybe the card is gone belly up and install recovery is not just installation to recognize errors in nonlethal pilot since the WIFI network?  He would fit with other peoples problems when WLAN is turned off as well at least.

  ---

  As a separate note, since the new year I've updated my personal machine (a HP DV6T) for one SSD and (without erasing my old HDD), I decided to try acronis imagery on this cover of machines and other partitions under Windows 7 itself for the SSD.   Of course, the same question appeared, recovery would not launch without the DVD.   Apparently Acronis True Image just cannot successfully restore HP to an image of partition recovery.   I don't pretend to know why but while the real partiton returns through restoration and environmental WinPE is running the effective recovery certainly does not aftering through an image .tib in the case of two separate HP machines.

  ---

  (For googlers who think so), these are two of the three questions, which I came across while doing this resolved and everything that I'm going to worry.

  > Windows 8 Preview mess with bootloaders, breaks recovery, I didn't figure out how to restore it.
  > Do not rely on an image of hard disk from the recovery partition, even if you can restore the partition and it opens to black recovery menu window it can still fail and ask the recovery dvd.  The recovery partition disk imaging is risky!

  > If your HP recovery (partition or dvd, or another) dies near the end of all this and turning on/off WLAN is not helping, try ripping off the mini-pcie for the restore time card and then reinsert once you return to an operating system clean, everything worked for me!  For reference, I don't know what model of wlan card that is exactly, but it's a Broadcom 802.11n adapter (HP alternative number? Not sure) SPS: 593837-001.  The driver will not be C:\SwSetup\ after the installation as the dvd won't copy out but plug in ethernet, windows update finds it easy.

• Satellite P300D-10U and CD/DVD failure

  Model as in the subject, os - MS Vista Premium. After a few minutes (3-5 minutes) when the computer starts, CD/DVD drive is not displayed in the catalogue or System Device Manager. Discs can be read also. When the disk was in the drive, it cannot be opened - still want to read the disc but there is no result.
  Is - this means that the CD player is damaged? Maybe something else?

  Some advice if you can please...

  Mariusz
  [email protected]

  Hello

  sounds like a serious problem of material. I mean, if the reader wants to read and can't read then it's something with the integrated drive electronics.

  May I ask what burning or media players, applications you have installed? Did you have already made a full recovery system to exclude some software related issues? This would make sense because if some blocking software / interfering with the player, you can sort this issue with full recovery completely...

  How many time do you own this machine and when he started to malfunction?

  Welcome them

• Compaq Presario CQ 57-339wm: windows 7 32/64 repair restore DVD, it can solve problems with HP CC 57-339wm notebook

  Recovery Windows 7 32/64 bit, repair, installation DVD. It can help to solve problems with my PC. If so, how?

  marinee4

  Yes - it's a problem that I heard that HP only retains the support of recovery for five years.

  A few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

  Good luck

  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Vista restore & Defrag failure more blue screen & restart issue

  I have a desktop Gateway with Vista Home OS. It ran fine until 3 weeks when I started getting blue screens & system closed and then restarted. This seems to happen when the line & open a second search window. I tried to restore, but it fails on all restore points, I've tried to the 14/09/2010. I tried the defrag, but when I click it it close the window & nothing happens. I tried in safe mode but still nothing works. I took the computer to a computer Arrdvark & they said it was a video driver problem but when I got back there was immediately another blue screen & sound did not work. I brought & they disconnected a disk & deleted (deactivated) my Norton 360 program. They have installed a Malware & AVI program? freeware. Defrag & system restore do not always work.

  Hello

  Actually I take it back again and insist that they fix it properly.

  You might be better back up the data and reinstall Windows.

  Check with the drivers, documentation online and Support technique Gateway.

  Gateway drivers and downloads
  http://support.gateway.com/support/drivers/dlcenter.asp

  Technical support Gateway
  http://support.gateway.com/support/?cmpid=topNav

  Door Documents
  http://support.gateway.com/support/SUPINFO/index.asp?cmpid=topNav

  --------------------------------------------------------------------------

  To fix the BSOD:

  Use methods such as the SFC, CheckDisk, driver updates, and others in the resolution of the issues identified
  at this link as they will help solve or at least narrow down the questions. After that you can post the
  information of BlueScreenView and these other utilities, so we can offer more specific advice. Of
  check with a real store of the computer or the system manufacturer's support would be a good idea though
  I would try the possible solutions, you can first.

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  You can use BlueScreenView to stick the BSOD info in a message here.

  NOTICE - report HTML all THE ELEMENTS or right-click on a BSOD line and select the same. Then, copy and
  Paste the lines in a message here. Make sure and check the file name section. Also check the time
  in MyEventViewer for more information as possible.

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
  application goes down has occurred in your system. The information breaks down is extracted from the .wer
  the files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.