Restore of Smartphones blackBerry Protect data

Similar Questions

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones blackberry Protect restoration

  Hi guys,.

  I'm having a problem, I can not restore a backup

  on my device, when it asks me to enter my blackberry id password

  I put it in and then it tells me incorrect password

  yet I can connect in blacberry with this password id

  I use and also on site to protect

  any help please

  Please uninstall the Blackberry Protect and download a new thru a http://blackberry.com/protect then when you start, you will be asked for the Blackberry ID and password. Then who should do it. Please choose the restore of the backup.

  Ron

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• BlackBerry Smartphones Blackberry Protect?

  Hello

  my phone (Blackberry Q10) was stolen yesterday.

  That's why I wanted to check Blackberry Protect, but it's only showing me this:

  

  What does that mean?

  Thank you in advance.

  It seems that the device is not connected to the network. It is turned off, data services is disabled or it is wiped and used under another BBID.

• Restore 10 via Blackberry Protect blackBerry address book

  I recently lost my Bold 9900, which was protected by Blackberry Protect. I decided to buy a BB 9720 to replace the Bold 9900. However, I'm unable to transfer the saved 9900 to the 9720 address book because the address book field is grayed out both on the client than on Blackberry Protect. Please advise, I'm dying here.

  Concerning

  Shalegp

  Looks like the address book on the 9720 is in wireless sync with service, might be a BES, Gmail, etc..

  Accounts have been added to the device that support this?  You can try to remove these and then you try to restore.

  As another test, you can try the following:

  1. make a backup of the 9720 - to save the State that you are now

  2 wipe the unit

  3. try to restore it from backup or BlackBerry Protect file

  4. If able successfully to restore your address book and then go to add back accounts

  NOTE: If you are on a BES, you may need to contact the administrator or Help Desk to have a defined activation password.

• BlackBerry Smartphones Blackberry Protect - download failed!

  Hello

  I have a BB Storm OS v5.0.0.328 and MTN prepaid 9539.

  I can't seem to download Blackberry Protect I tried to use the phone and the USB cable.

  -With the help of the USB cable - it crashes just on step 2 forever (different Web browsers and different laptops)

  -Use the phone "907 invalid COD HTTP error 404: not found.

  Help, please.

  You must download AppWorld.

  And, you must have the data plan of BlackBerry on your mobile account.

• BlackBerry Smartphones Blackberry Protect does not end on Pearl

  Pearl 9100 wife was struggling to save on BB Protect software, lately. It used to work perfectly fine before, but now it seems to start the backup, and then he abandoned after about 90% completion. Also, the backup is extremely slow. The Pearl is connected via my home Wi - Fi router and we connect broadband 25 Mbit/s, so there should be no problem of speed at all, I think.

  Hmmm... OK... the next thing to try... the safe boot mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try and take a BB Protect of backup. If it works, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If it doesn't, then still more drastic measures would be ensuites online (p. ex., wiping, reload the operating system, reload the OS 'skeleton', more drastic wiping, etc..).

  At some point, you will need to decide if you want to pass official support, you would get from your mobile service provider, which can escalate your case RIM.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• BlackBerry Smartphones Blackberry Protect Backup

  Hello

  I just made my first backup with Blackberry Protect. If I connect my Blackberry account on the web with my PC, where is information about this backup for example date/time/Size, etc.

  Thanks for the aid provided

  Steve

  Thought that I would say to myself...

  I have now connected a second time after completing the first backup.

  The user homepage has all the relevant information. I don't have this homepage during the registration process and no info has been given that says I have to connect again to see after the first backup was over and I had used the account at least once etc on the blackberry.

• BlackBerry Smartphones Blackberry protect help

  I just downloaded Blackberry Protect to my flashlight.  When I tried to run, he said I was an a business network.  I don't know that I'm not on, so somehow my phone think it is.  BlackBerry Protect will not work if you are a business.   How can I change my phone isn't a?

  So sure that have BIS plan - any business, you must reset the policy.

  ALWAYS BACKUP YOUR DEVICE!

  1. backup your phone, mainly AddrBook, Messages, SMS

  2. completely wipe your device, one of the options-> Security-> Security wipe (attention, erasing there3 options)

  3. necessary restoration only information AddrBook, Messages, SMS, but no way for Options and other system options.

  If not helped

  Try with BBSAK

  1 Backup Application if necessary.

  2. then 'Factory Reset '.

  3. If necessary also you can clear the unit - to completely delete phone OS, then click Load OS to reload the OS. But before do download DM and the latest OS for the device after installation to remove file C:\Program Files Research In Motion\AppLoader provider

  4. After successfully reload operating system restore application and only necessary information AddrBook, Messages, SMS, but no way for Options and other system options.

• BlackBerry Smartphones BlackBerry Protect does not allow for encryption?

  I did a search and could not find any previous article, so I'm...

  I recently installed BlackBerry Protect on my phone. I think it's a great application, with tons of potential to be useful. The only thing I'm a little unsure that is in order to make it work properly on my Bold 9900, I had to disable the encryption. The question I have, I hope someone out there can answer: is it a big deal / it's a smart trade-off? I don't know that much about encryption, but it sounds like something I'd like to have (can you never have a lot of security in a handheld computer?)

  Thanks in advance for any help you guys can give!

  I think it's a smart compromise. Protect backup is secured with encryption itself.

  And if you have a password for the device on the device, the data itself are impenetrable anyway.

• BlackBerry Smartphones Blackberry Protect issue was updated to Version 1.1.1.73

  Hi all

  If any of you out there have a problem with verification in BlackBerry Protect after the update, I found this on Crackberry.com. The fix works. Thanks JCBrunson. go to this link and follow the blog,

  http://forums.CrackBerry.com/showthread.php?t=734704

  I had the problem of verification. Now it's working. It seems that the update does not update the Blackberry ID software Once you reinstall Blackberry protect, it will update the software for the ID, it will ask to restart and then once rebooted, simply connect to Blackberry protect.

  Thanks for that, that's what some of us have recommended the last day for those who has the problem.

  You can also go to Options > device > application management and remove the BlackBerryID module when you delete also protect them, and you reinstall Protect, BlackBerryID update module will also be relocated.

• Question of Smartphones BlackBerry Protect blackBerry v.1.1.1.65.

  
  

  Hi n1ckthequick,

  Simply press Yes.

  I have meet this by updating the newest of BlackBerry Protect. My BlackBerry Protect works very well.

• BlackBerry Smartphones Blackberry Protect Web page problem

  I installed Blackberry Protect on my 9800 a few months ago.  I tested it by going to the web site from Blackberry.com/Protect by clicking on the link to the current location of the view.  This great worked as did all the other options on the page.

  Today I lost the phone home and decided to try the strong ring feature and I'm having a problem.  It seems that by clicking on ONE of the options (view location, strong ring, display a Message) will cause the computer screen go dim and a timer starts turning in the center of the page containing the word Loading... beside him.  Now, it has been so for about 30 minutes, with no sign of ever stopping.

  I found my phone at the same time, but it raises the question of what is happening with the web page?  I don't me remember the last time I tried that there was a problem with a long timeout.  The page does not show my phone correctly and identifies by my phone number, so it isn't a problem with not recognized.

  Any ideas what is happening or how to fix this?  The app is pretty useless without it.

  Mode of compatibility in Internet Explorer v9 solved the problem.