BlackBerry Smartphones Blackberry Protect?

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• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• BlackBerry Smartphones download blackberry Protect error?

  I can not install BlackBerry Protect, it seems to me (download failed) details appear a message ((907 invalide COD HTTP erreur 404: introuvable)).

  I'm in a country that does not App World support, but I deleted the app and when you try to download it seems to me the previouserror!

• BlackBerry Smartphones Blackberry Protect issue was updated to Version 1.1.1.73

  Hi all

  If any of you out there have a problem with verification in BlackBerry Protect after the update, I found this on Crackberry.com. The fix works. Thanks JCBrunson. go to this link and follow the blog,

  http://forums.CrackBerry.com/showthread.php?t=734704

  I had the problem of verification. Now it's working. It seems that the update does not update the Blackberry ID software Once you reinstall Blackberry protect, it will update the software for the ID, it will ask to restart and then once rebooted, simply connect to Blackberry protect.

  Thanks for that, that's what some of us have recommended the last day for those who has the problem.

  You can also go to Options > device > application management and remove the BlackBerryID module when you delete also protect them, and you reinstall Protect, BlackBerryID update module will also be relocated.

• BlackBerry Smartphones Blackberry Protect - download failed!

  Hello

  I have a BB Storm OS v5.0.0.328 and MTN prepaid 9539.

  I can't seem to download Blackberry Protect I tried to use the phone and the USB cable.

  -With the help of the USB cable - it crashes just on step 2 forever (different Web browsers and different laptops)

  -Use the phone "907 invalid COD HTTP error 404: not found.

  Help, please.

  You must download AppWorld.

  And, you must have the data plan of BlackBerry on your mobile account.

• Question of Smartphones BlackBerry Protect blackBerry v.1.1.1.65.

  
  

  Hi n1ckthequick,

  Simply press Yes.

  I have meet this by updating the newest of BlackBerry Protect. My BlackBerry Protect works very well.

• BlackBerry Smartphones blackberry Protect restoration

  Hi guys,.

  I'm having a problem, I can not restore a backup

  on my device, when it asks me to enter my blackberry id password

  I put it in and then it tells me incorrect password

  yet I can connect in blacberry with this password id

  I use and also on site to protect

  any help please

  Please uninstall the Blackberry Protect and download a new thru a http://blackberry.com/protect then when you start, you will be asked for the Blackberry ID and password. Then who should do it. Please choose the restore of the backup.

  Ron

• Smartphones blackBerry HELP - unable to connect to the Blackberry Protect service?

  Today I had an update on my blackberry curve blackberry 9630, on my old phone I used blackberry protect to save my contacts, texts, etc.
  I used it to transfer data before so much confidence, but now it doesn't seem to work.
  I downloaded the app and it is now stuck on the "connect to blackberry protect service" page with the green circle, it was like that for an hour or two.
  I have a full data plan and it worked there the past, can someone help me? Thank you.

  The servers seem to be until now. If this isn't the case, refresh your service books.

  Ron

• BlackBerry Smartphones restore data on the new blackberry to Blackberry Protect, last performed restoration since my Blackberry Style 9670 stolen

  Help!  My Blackberry Style 9670 (BB OS 6) was stolen.

  My data was backed up on a daily basis by Blackberry Protect and nowhere else.

  New phones Blackberry will be able to access and restore my Blackberry Protect data, or I need to get a refurbished phone from BB OS 6 or?

  If your phone is under OS 7 or an earlier version, you will be able to access this data backup; BB10 phones cannot restore BlackBerry Protect data.

  BB10 phones are the Z10, the Z30, Q10 and the Q5.

  See you soon.

• BlackBerry Smartphones Blackberry Protect Web page problem

  I installed Blackberry Protect on my 9800 a few months ago.  I tested it by going to the web site from Blackberry.com/Protect by clicking on the link to the current location of the view.  This great worked as did all the other options on the page.

  Today I lost the phone home and decided to try the strong ring feature and I'm having a problem.  It seems that by clicking on ONE of the options (view location, strong ring, display a Message) will cause the computer screen go dim and a timer starts turning in the center of the page containing the word Loading... beside him.  Now, it has been so for about 30 minutes, with no sign of ever stopping.

  I found my phone at the same time, but it raises the question of what is happening with the web page?  I don't me remember the last time I tried that there was a problem with a long timeout.  The page does not show my phone correctly and identifies by my phone number, so it isn't a problem with not recognized.

  Any ideas what is happening or how to fix this?  The app is pretty useless without it.

  Mode of compatibility in Internet Explorer v9 solved the problem.

• Problem with 'Blackberry Protect' blackBerry Smartphones

  Hello

  I have a problem with 'Blackberry Protect', I got a message telling me
  "Your mobile pass does not include Blackberry Protect."

  I called my provider and they told me to contact you

  I need your help please

  They are wrong. Your carrier decides what data packages they offer and what is included in their packages. You will need to just talk & text or perhaps 500 MB of data without BBM, etc.. If your monthly subscription does not BlackBerry Protect, you obviously don't have the data package, you need.

  Call them to fix it.

• Smartphone data plan (BBM, navigation and Blackberry Protect) blackBerry stops working on Blackberry 9930

  Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.

  A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.

  Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).

  However, when I turn off my wifi, I get this.

  

  Check the service book, I noticed many missing articles...

  

  Please note that these are ALL the elements, nothing more to scroll down for.

  I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation

  

  Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.

  

  Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory

  Things I did without success:

  -Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)

  -Remove the policy with the above methods

  -Record of Routing Table, locally on the host's phone and asking the carrier to do so.

  -Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.

  Things to note:

  -Emails are working properly, can send and receive without wifi

  -Browser and Appworld are fine, only when the wifi is enabled

  -Change SIM on another blackberry, my data plan works perfectly

  -If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.

  -L' opposite is not true. Phone B please, my phone receives no notification.

  My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?

  Please advice and much appreciated.

  Thanks for the clarification.

  Linsner wrote:

  My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.

  The carrier States that I have to bring this matter to Blackberry since:

  1. I did not buy the handset of them (carrier)

  2. they have proved that my data plan works when the SIM card is transferred to another handset.

  Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?

  Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.

  As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.

  If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.

  There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:

  • https://www.BlackBerry.com/technicalsupport/index.do?ft=generic

  Good luck!

• BlackBerry Smartphones blackberry Protect questions

  Hi all. I'm new to the BlackBerry way of life. I love my new Curve 9300. I recently installed BlackBerry Protect and a few days later, I noticed that it is invalid. I can't check my BlackBerry ID, and the entire BlackBerry Protect application is offline. I tried unloading and reloading then the app, that did not work. Can anyone offer some advice? Thank you.

  Xandrex, thanks for asking. I have corrected the problem. I wish I could remember what I did. I'm sorry. Thanks again.