Similar Questions

• How can I create in RoboHelp 2015 dynamic content filtering?

  I would like to know step by step.

  I tried already several times, without success.

  My idea is that end users can see content according to the options chosen by them. I tried to apply conditional build tags to topics, but it did not work.

  I also tried to create expressions for my build labels (for example, see one, but do not show B and C), but something was wrong in the process.

  To set this feature is perhaps more difficult than I thought. If someone could help me, I appreaciate it.

  Thanks in advance!

  Hello again

  I just uploaded a short video showing the process. See if it helps to make sense of things.

  Click here to see

  See you soon... Rick

• RoboHelp 2015: Problem conversion of numbered paragraphs

  Dear readers,

  For a project I need Robohelp 2015 to convert a text Word 2010 numbered section headers (1. Title 1, 1.1. Title2, etc.). I would like to as Robohelp to generate topics separated for each of these headers. Not numbered headers (default value of Word) it works very well, for numbered headings I get a single subject with headers converted to Favorites. Anyone knows how to generate topics separated for each heading numbered by Robohelp?

  I use Robohelp 2015 on Windows 10 Pro.

  Thanks in advance!

  Hi Peter,.

  Thanks a lot for your answer. You're right, I had checked Pagination, I forgot to mention that in my original post.

  Numbered headers are required for the project, unfortunately. After many tests I found what caused the document do not split into several pages on the numbered headers. In the Conversion Settings window, other parameters section, I had 'List Convert Word' also checked. This causes the headers interpreted as list items and not as headers, where they were not converted into several pages. Once I unchecked, everything worked fine. Currently I do not see why they have been converted to Favorites, but at least my problem seems to be resolved.

  Thanks again for your help!

• RoboHelp 2015 excludes all conditionalized content when generating CHM with RHCL

  Hello

  I have a problem with the generation CHM via the command prompt. As the title of the topic, when I generate a CHM with RHCL.exe, all the subjects/text that have conditional tags applied do not appear in the output. The problem only occurs with the command-line RoboHelp and generation of CHM by GUI works fine. I also tried to do the same thing with an example project and the problem has persisted. So it seems that RHCL removes everything simply everything conditionalized, independently of the set of conditional compilation expressions.

  I use Windows 8.1 and Robohelp 2015. Before, I had 10 Robohelp and never had such a problem with it.

  I currently have, as a workaround solution generate CHM files manually, which is very annoying, because the generation of CHM is only a small part of our automated doc publication process.

  For me, it looks like an obvious bug. Anyone else faced this problem?

  Thanks in advance.

  Update:

  Research on the fourms led me to this subject, which apparently has the same cause: . Help CHM compiled using RHCL differs from the same assistance compiled using RoboHelp GUI

  However, the solution it is not applicable in my case. I have also seen that it has been a subject problem, is there any progress on this?

  The bug has been fixed in update 2. Thank you.

• In RoboHelp 2015, are there changes with regard to the CHM files?

  I would like to know if there is a significant change for CHM files.

  The only option that I use for output is Microsoft HTML Help to generate CHM files. I can't use other (WebHelp and etc.).

  Well, I use the demo version of HR 2015 but I did not notice a significant change regarding the CHM files.

  The dynamic filter is not applied to it. I am currently using RoboHelp 9, so I ask you to these changes because I'm thinking that if it's worth changing HR 2015, because I use the output HTML, I only generate CHM files.

  I am trying to compare the two versions and I try to note their differences, but if you know some that it would be useful for me.

  Sorry if I make mistakes, because English is not my mother tongue. Thanks in advance!

  Hello, Camila

  Your English is very good! Yes, dynamic content filtering is only available with the latest reactive HTML5. Available for CHM output functions are mainly dictated by Microsoft because the format of HTML (.chm) help is their owner specification.

  RoboHelp has added a few things on top of the base CHM (skins for CHMS, glossary and browse sequences, etc.), but you won't find many features more modern in CHMS because Microsoft has continued to develop a long time ago.

  That said, while the CHM format may not have a lot of bells and whistles that you hope to, the new 2015 RoboHelp has many other advantages that make it easier create and justify an upgrade.

  Thank you

  John Daigle

  Adobe Certified RoboHelp and Captivate instructor

  Evergreen, Colorado

  www.showmethedemo.com

• RoboHelp 2015 - batch generate with conditional compilation tags broken?

  Hello everyone.

  My company has recently upgraded to Technical Communication Suite 2015 and today we try to generate online help for the first time with RoboHelp 2015. We have been batch generating (rhcl.exe) for about a year with no problems... and today I have problems in conditional tag of major works. I'll try to be as detailed as possible, in the hope that the community can tell me if I'm doing something wrong.

  System: RoboHelp 2015 on Windows 7 64 bit. WebHelp layout. Upgraded project of HR 11 a week ago.

  
  

  Setting up a project

  In most of the topics, we have a 'See also' section at the end, with a few links. This section is tagged with the 'Online' CBT (so that we can exclude the PDF output).

  There are 4-5 CBT by module.

  My conditional compilation expression is: NOT print AND NO risk AND NO WIP. The expression is named Test. This conditional compilation expression is stored in a WebHelp SSL called VALUE. The 'Online' tag appears correctly under tags available and it is certainly not excluded.

  The problem

  I use the following command;

  "C:\Program Files (x 86) \Adobe\Adobe RoboHelp 2015\RoboHTML\rhcl.exe ' 'D:\technical_documentation\my_project\my_project.xpj'-l 'Test' o 'D:\help_builds\my_master\mergedProjects\my_project '.

  In the output, all the content that is tagged with Online is not visible, even if the tag was not excluded!

  I tried a few other scenarios and the results are even more confusing to me. I scored some random text with some other tags ('link', 'afds' and 'value') - labeled content 'link' and 'afds' is not visible, but the content labeled 'Value' is... Although none of these tags have been excluded!

  If I generate RoboHelp, not with the lot, everything works fine, without changes in the SSL settings.

  Am I right in thinking this is a new bug? Perhaps rhcl.exe support incorrectly the improvements in tag conditional compilation in HR 2015? I will record a bug if this is the case, but I would like some opinions firstly thank you!

  Adobe have studied this problem and managed to reproduce it.

  I suggest that report you it as a bug so that Adobe can contact you if they need more information.

  Please follow this link.

  http://www.Adobe.com/cfusion/mmForm/index.cfm?name=wishform&product=38

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• Extensions of floating panels - adding dynamic content

  I work on the Dreamweaver extension and want to create a new floating panels. I am able to create...

  But, I have a (small) problem. Is it possible to add content dynamically?

  For example, let's say I have an HTML page containing a table with a variable number of columns. When the user select the node of the table, I want my extended floating panel automatically adds the column names (based on the thead element > tr > th data) as the new COLUMN NAME < p > < /p >.

  I have (yet) how to obtain the name of the columns... I just need to know if it is possible to add dynamic content in a floating panel and if it is possible, how?

  Thanks for your help!

  Just find the workaround... Instead of adding content, you can use object.innerHTML to set the html code. You can not add, but can completely rewrite the data in the DOM extension

  Thank you for all your help

• Is it possible to view the code on dynamic content rules?

  We have problems with a bug that does not allow to fill us dynamic data content in a custom data object, and I wanted to try to play with the code. Is access to the code in the rules anyway? We can access the code of the content itself.

  Thank you!

  Hi Brittany,

  We have not documented these end points, but you can search and retrieve dynamic content sections using the following endpoint:

  • GET: / assets/dynamicContents? depth = {depth} & count = {number} & page = {page} & search = {search} & orderBy = {orderBy} & lastUpdatedAt = {lastUpdatedAt}

  The response to this appeal is as follows:

  {

  "items":]

  {

  'type': "DynamicContent"

  « id » : « 1 »,

  'converted': '1219180658 ',.

  "depth':"full. "

  "description": ","

  "folderId": "1418",.

  "name': 'sample product Promotions."

  "updatedAt": "1321729405",

  "updatedBy": "310"

  'defaultContentSection': {}

  "type': 'ContentSection."

  'id': '21 ',.

  'converted': '1289253558 ',.

  "createdBy": "12."

  "depth':"full. "

  "folderId": "320"

  "name': 'rule by default."

  "updatedAt": "1343658302",

  "updatedBy": "234"

  ""contentHtml":"

  example of content<\>«»

  "contentText": "our sample seminars cover all of the United States...". »,

  'forms': [],.

  "links":]

  {

  'type': 'hyperlink ',.

  « id » : « -1",

  "name': 'check now."

  'href': "" http:///\/ www.eloqua.com?elq=recipientid<\ pan="">& elqCampaignId =".

  }

  ],

  "images": [],.

  "scope": "local."

  'size': {}

  'type': 'Size',

  'width': '0',

  'height': '0 '.

  }

  },

  'rules':]

  {

  'type': 'DynamicContentRule ',.

  « id » : « 1 »,

  'contentSection': {}

  "type': 'ContentSection."

  « id » : « 8 »,

  'converted': '1287346933 ',.

  "createdBy": "9."

  "depth':"full. "

  "folderId": "320"

  "name': 'sample content."

  "updatedAt": "1323263825",

  "updatedBy": "51",.

  ""contentHtml":"

  example of content<\>«»

  "contentText": "example text."

  'forms': [],.

  "links":]

  {

  'type': 'hyperlink ',.

  « id » : « -1",

  "name':"survey. "

  'href': ' "http:///\/app.en25.com\/e\/er.aspx?s=1002&lid=704&elq=recipientid<\ pan="">".

  }

  ],

  "images": [],.

  "scope": "local."

  'size': {}

  'type': 'Size',

  'width': '0',

  'height': '0 '.

  }

  },

  'criteria':]

  {

  'type': 'ContactFieldCriterion ',.

  « id » : « 1 »,

  'condition': {}

  'type': 'TextValueCondition ',.

  "operator':"equal. "

  'value ':

  },

  "fieldId": "100047"

  }

  ],

  "depth':"full. "

  'Déclaration': '1 '.

  },

  ...

  ]

  }

  ],

  "page": 1.

  "pageSize": 1.

  'total': 100

  }

  Please note that this endpoint can change and we will seek to have a more complete documentation about this.

  Thank you

  Fred

• RoboHelp 2015 multiple authors can not access to each of the other changes

  As one of our authors RHelp update an existing topic - cash, change then check-in and all is good, because these changes are visible from the Explorer RoboSource customer as well as the history and other users/authors can see the changes made by no other author via RH2015.

  However, when author X creates a new topic and check it into Version control, there are no errors on the checkin, BUT author there can see the original newly page created and not all changes that no other author has created. Author can make their own changes, but only the person doing the updates can see their updates and no changes made by someone else. When you view the DB/project of the Explorer RoboSource Control 3.1 Client connected to the actual machine where RoboSource Control Server is installed, only the original copy of the new topic/Page is visible without antecedent change made by an author.

  • The subjects/page works as expected. (checkout, mark edits, consignment) all the updates and history are also expected and visible by all authors through RH2015. AND through RSC customer 3.1 Explorer on the RSC server machine.
  • New topic/page created - for which there are changes only the person who has checked these changes may see these changes through RH2015 and not archived by other changes. More by using their local copy of the RSC customer Explorer him only see the current and history for their own evolution.  However, if you use RSC 3.1 customer Explorer of the real source server computer control there is no history of visible changes and shows only the initial report charge/checked in the new page.

  Any thoughts on the areas to review?  Have checked the properties of file on the new issues and they look like to the files (topics) that work as expected. RoboSource control 3.1 all users have the same rights as the account admin. full access.

  Today, our problem was solved!

  Applied last 3 updates for RoboHelp 2015 and applied a fix for known problems with check in and check out files on a 64-bit machine. Fix can be found here: https://helpx.adobe.com/robohelp/kb/cant-check-files-robosource-control.html

• RoboHelp 2015 responds very slowly

  First of all, I'm sorry if I've got this post in the wrong category, but it seems that the General category of RoboHelp has been removed.

  I recently upgraded from RoboHelp 11 to RoboHelp 2015 on my Windows 2008 computer. I installed the available updates, patch 2 I believe, so there is no update that I'm currently missing.

  I converted my project, but when I started to work in RoboHelp I noticed he responds very slowly. I'm really just trying to add new topics and edit existing; I have not tried to create any output (normally, I would use Microsoft HTML Help and WebHelp options). I didn't have problems with my projects before the upgrade. It is the same size and recorded in the same place as before.

  If the slowness, I experience applies to pretty basic operations:

  • by clicking on the icon of RoboHelp in my Windows task bar
  • loading of a topic in HR
  • Click anywhere in the text; It takes quite a long time before the cursor appear where I want that he
  • text selection
  • typing; I'm type by far, but does appear on the screen of what I write

  It just feels... slow, which I'm not at all used to.

  Suggestions or recommendations would be appreciated. Thank you.

  Annnnd let me guess here and speculate wildly.

  Your project is stored on a network drive?

  If so, close the project, move it to your local drive. (Preferably in a folder for example, C:\Projects\YourProjectNameHere)

  See you soon... Rick

• RoboHelp 2015 - external hyperlinks Android app does not.

  Hi all

  I have a user guide for an application that my business grows. The guide is created with RoboHelp 2015 with the latest updates (12.0.2.384)

  The user guide is generally viewed online via web browser, and I export it as "Sensitive HTML" for this purpose.

  Recently, the requirement seemed to have aid available as an application on a mobile device running the effective application of the aid is for. (currently no need context-sensitive help, etc. - it's just a user guide available on the device of the user).

  I'm the type of output "Mobile App" work after a little reading, and I can now build a nice version of the Android app of my user guide.

  Everything seems to work very well, and is visible as well on phones, tablets, etc.

  The only fly in my soup, but all external links to Web sites that appear in my user's guide do not work.

  That is to say. typing a link does absolutely nothing (that I can see). No message, no popup, no jump to an external browser, etc.

  If I see the same user guide via the mechanism of normal web browser, the links open a new browser with the properly open link window.

  I checked on and all the settings related to the application 'Mobile' output type, and I don't see anything that seems to be related to this... I am at a loss...

  Anyone can shed some light on this?

  concerning

  Robert

  Hi Abhishek,

  I installed the latest update (3) and can confirm it works well now.

  Thanks a lot for your attention during the resolution of this problem.

• Does RoboHelp 2015 2016 Office 64 bit Support

  Hello

  We are considering upgrading to Windows 10 with 64-bit Office 2016.  RH2015 supports Word 2016 64-bit or only 32 bit support it?

  Thank you

  John

  Adobe informed me that RoboHelp 2015 is certified for the 64-bit version of the word. With the latest patches installed RoboHelp, which relates the word 2013 and 2016 Word.

  The question you have so is Adobe advises it is certified, but Microsoft that warn with 32 bit apps (which includes RoboHelp I've discussed above), you could have problems. You also have some RoboHelp users who have posted in these forums that they have had problems with the version 64 bits that were resolved only by changing the 32-bit version.

  It's your call but personally unless I needed 64-bit for some reason any or a company policy that forced on me, then I would opt for the 32-bit version as the safest bet with all apps that interface with Word, not only of RoboHelp.

  If you do not install the 64-bit version I would appreciate to report on this issue on how it worked. I hope this helps.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• Why the subjects in my project RoboHelp disappear after update to RoboHelp 2015?

  After the upgrade to a RoboHelp 10 to RoboHelp 2015 project, all the themes of the project are deleted when the subjects are then updated. The project is a document linked FrameMaker - updates as planned, but when I update the headings, one of two things occurs:

  1. Links are broken and all the topics appear in the 'Broken links' folder, or
  2. All subjects simply disappear.

  (Running Adobe Tech Comm Suite 2015 on Windows 7, 64-bit; RoboHelp being updated to v12.0.2.384; FrameMaker, set updated to v 13.0.2.433.)

  I had a few successful update of the subjects if I update separately each 'chapter' in the book, but if I use the option "update all the ', the results are as shown above. And, as you can see, the results are not compatible. This happened with two projects that I have converted in 2015 of RoboHelp.

  I find no information about it in the forums. Screenshot below is included to show the effect of ' update all ' in a project.

  I appreciate any assistance with this annoying quirk!

  Carole

  

  Hello

  I tried your steps exactly but it works very well at my end.

  Try this: in the project folder there is a file named .cpd, delete this file and re - open the project in RoboHelp and then update the book connected to FM.

  Try it and tell me if it solves this problem.

  Kind regards

  Manu of FIFA

• RoboHelp 2015 - the Page is not found

  I am trying to create a topic that links to a Web page in Robohelp 2015 using the sensitive HTML5 output; However, every time that I discovered the output and select the topic, I get the error below the screenshot of the properties of the Table of Contents Page. The link works if I paste it in a browser, however. Can someone help me understand what I am doing wrong? I often do this in Robohelp 10.

  More info: I want to this Web page to be displayed without opening a window separated.

  Thank you in advance for your help!

  Where I paste the web address

  

  ERROR

  The page is not found The page you are looking for has been removed, had its name changed, or is temporarily unavailable. Please, try the following: Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly. If you have reached this page by clicking a link, contact the Web site administrator to warn them that the link is badly formatted. Click on the back button to try another link. Error HTTP 404 - file or directory not found. Internet Information Services (IIS)

• Where can I download RoboHelp 2015 of in the Adobe website after purchasing a software license certificate valid?

  Hello!

  
  

  I couldn't find a download link available for RoboHelp 2015 of the Adobe Web site. Can anyone help?

  My company bought a certificate of official software for me. So, I already have a number of valid series WIN.

  David

  Support dear Adobe team,

  We solved the problem of update. Thank you all for your great support.

  David