RoboHelp for Word 7 is not save the rtf and won't compile .hlp

I use RoboHelp for Word 7 for producing WinHelp files. It has been working fine since several months on this computer.

Just in the last week, I had a problem with my Word 2007 when you try to open a .doc file. I received the message that the nswrd632.wpc converter was not found. After a search on the Microsoft forums, I edited the registry and saved this converter.

But now (and which may be unrelated to the Word Converter message) HR will not save the .docx or .rtf file. Whenever I click on save all, nothing happens. When I click project output, the message I need to back up the files, and I click Yes to all. Nothing happens except the message is closed. No files are saved and HR will not end. The only way I can get out of HR is to click on no, which means of course my changes are not saved. I can't save the file menu of Word .docx, either.

Also, I can not compile the file. Yet once, no error message, just does not compile.

I searched the Word HR forums, so that I reinstalled RH, made sure HR add-ins are enabled and removed all the .dot files. Nothing works. I went extracted 112 of Peter Grainge and followed the instructions there - no change.

I found that, after making my changes in the Word document, if I save manually the RTF file by going into the directory Word save slot, the changes will be saved and HR compile the .hlp file - once.

Any ideas?

Hi, I have a problem almost identical, except that my project uses rather than .rtf files .doc files. I was able to solve the "unable to save" problem by following the information below. I still have not solved the problem "cannot compile.

I use Windows XP, RH7 build 100, Office 2007. My project was created by using Office 2003 and I haven't lived all these issues until I recently upgraded to Office 2007.

This correction was sent to me by guy 'tech' in my group.

A number of Adobe RoboHelp for Word 7 users have reported that they cannot save the changes or generate output. The issue has been isolated to the RHComAdd.DLL be disabled.

Check in Word:

  • For versions 2003, go to help | Everything | Disabled items. If RHComAdd.DLL display, re - enable.
  • For Word 2007, click on Office button | Word Options | Macros complementary. Under 'Manage' select disabled items, and then click Go. If RHComAdd.DLL appears, highlight it and turn it back on. (This IS WHAT I DID)

You can also re - register the DLL. Go to start | Run and type the following line, assuming that you have installed RoboHelp at the default location.

regsvr32 "C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHELP\RHComAdd.dll"

How to get off this DLL? The cause was identified as a Word document is open in Internet Explorer rather than in Word.

This problem has been fixed in version 7.0.2.

Hope this helps you. I'm still working on the compilation error.

-Shannon Mooney

Tags: Adobe

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