RoboHelp HTML 7 crashes

Similar Questions

• RoboHelp HTML 9 crashes often

  Hello

  I use the latest version of RoboHelp 9. All by the most rudimentary tasks in my project, as the formatting of the text using the design window and edit HTML, RoboHelp hang or crash unexpectedly. What is happening at least five times a day recently. Many pages also contain Word HTML tags and other undesirable code of the word that I delete manually - don't know if that has to do with the crash. I can't understand what is happening.

  Plug my computer is the following:

  CPU: Pentium Dual-Core 2.5 GHz

  Installed 4 GB memory

  Windows 7 Ultimate 64 - bit OS

  Any comments would be much appreciated.

  Thank you

  Chris

  Chrissy_1234 wrote:

  The problem is the removal of the MS Word 2007 style tags. I don't know if Word 2000 labels and tags of 2007 are the same, I think that they are not. So I can't remove the following types of text automatically with TidyHTML:

  [Chiseled examples]

  I took the liberty to look a little more later in this you. As others here have suggested, save the files from M$ Word like help of pourrait 'filtered' HTML, you spent your problem. I know that you do have access to the original documents M$ Word, but this is probably not a problem - you see, the reason why M$ Word embedds all that junk in the file HTML is because he thinks that you have to re - open the file in Word and not lose information specific to word. If you have access to M$ Word, you can simply open the HTML saved in Word, and then resave it "filtered". Of course, even Micro$ oft "filtered" output still contains more junk than you want and for reasons I knew once, but forgot since then, don't put order does a better job cleaning out unfiltered, than it does the output filtered.

  Looking at the M$ Word output, however, I noticed that most of the Junk had been incorporated in comment tags ( ). Tidy has the ability to remove the comment blocks: "-Yes hide comments» So, I took a simple document to Word 7 page M$ and saved as HTML from Word 2007. Then I added these two lines in my file "tidy.cfg":

  hide comments: y

  Word 2000: y

  After running Tidy on my Word document, it was very, very clean and had been reduced in size to about 2/3. All elements of the 'w:', 'm:' and 'o': namespaces have been removed, as well as any misuse of this word M$ of the attribute "style." My version of Tidy is since December 2008.

  I suggest that you try again Tidy on your original M$ Word .htm files using the configuration options that precede. This can help you over the hump; If not, let me know and I'll see if I can make a few changes to Tidy which will get rid of what still bothers you.

  (If after you import own HTML RoboHelp is still stuck on you, I can't offer any additional help, at this time, it is clearly a problem of RoboHelp, is not a HTML problem).

• RoboHelp HTML v5 Crash when I try to open the topic

  I did a minor change on a small subject in an existing project. RoboHelp crashed before I could save. I have finished the task and reloaded the project in human resources and received this msg:
  
  The reference to the file "C:\help projects\UW\IDI UW\Chap 15\file:\C man.css" to the folder "'C:\help projects\UW\IDI UW\Chap 15\syndrome.htm' contains illegal characters and do not appear in the project manager.
  
  HR crashed again. I loaded the file referenced in Internet Explorer, find the funky path displayed on the error msg, modied it and saved the file. When I tried to open the project in HR and open the topic, I got the error again, but HR crashed. Completed the task w/Windows Task Manager, responsible for HR and opens the project. Then I deleted the subject offending and reimported it from a MS Word file. No error MSG, but HR has crashed again.
  
  I was able to change something else, save and regenerate. However, now HR block any topic trying to change. The last time I worked on this project was 11/07, and everything went well then.
  
  It's late Sunday night. I'm puzzled. Big question for a Monday morning. Any ideas?
  

  I decided to try the oldest trick in the book and restart the computer. That solved the problem! Duh!

  However, I need to modify the indexes on the project and HR crashes when I try to open the index Designer. I have not tried to restart. I'll open another topic on this one. I found many problems with HR crashes, and maybe that will help someone else, when we have a resolution.

• RoboHelp HTML crashes after emptying a project

  Hello
  
  I use Framemaker to do most of my creation and then import the files into RoboHelp HTML to generate HTML Help. As the first step of importing the files, I have to delete all the topics, table of contents entries and entries IX of the RoboHelp project. If I do this, I find myself with duplicates everywhere in the project.
  
  After the project I have empty and try to save it, HR goes belly up and I have to click through two sets of dialog boxes "Adobe Robohelp 7 has encountered a problem and needs to close." After you click 'Send error report' a dozen times, I wonder if there is anything I can do about this problem.
  
  Thank you
  John B.

  Hi all

  John, I couldn't help but notice that you said you are trying to delete ALL the content of the project. And here's where my instincts tell me the lies of the question.

  My thought is that you could take the following approach. Create a unique topic. One that will never exist in Framemaker. Only in RoboHelp. Then forget about this topic. Don't delete ever or something. Then, when you do your own out, I would take this approach.

  Clear the table of contents and Index. Does not matter the order in which you use. These first hunting just as you shoot. I say FLUSH these, because they depend on the content in the topics.
  Rinse the subjects. Hey, all, but the only subject which should remain.

  Here, my thought is that if you remove the entire system's RoboHelp goes belly up with no subject. And if you deleted the items first, RoboHelp can be gobs of updates gagging as she foolishly tries to follow all the sudden broken links to table of contents and Index items. That is why I proposed these as a first step.

  Please give it a go and let us know if it helps... Rick

• RoboHelp HTML Version 7 - when does end for Version 7?

  I will repeat the question in the case: RoboHelp HTML Version 7 - when does end for Version 7?

  Thanks, Chuck

  You say 'I'll repeat the question in the present case' as if you've been ignored. Where did you go after because I didn't know asked recently.

  I understand the policy of Adobe support for the current and previous version. That would mean support ended with the introduction of RoboHelp 9 which was around June 2011.

  For the most part, you should get all the support you need here, but it will be limited to supporters of the forum are all passed to later versions. Therefore, until we can remember.

  Whether or not stick you with your current version will depend on your outings. If it's CHMS you should be fine and Print will be OK as long as stick you with a version of Word taken in charge by Rh7. If you need to generate WebHelp, expect all sorts of problems for which there is no solution.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• RoboHelp HTML Version 11 and RoboHelp HTML to 2015 - why SEARCH has stopped working

  Have a Robo HTML V11 existing project that has generated hundreds of times successfully. Updated for Robo 2015, copied all project files in a new folder.

  1. Convert the copied project of Robo2015
  2. Generated WebHelp and copied to the server
  3. Continually receive error message when you try to use the SEARCH.
     Receive the following error messages:
     
     Then
     
  4. Cannot clear the error or reset the SEARCH.

  Reinstalled Robo HTML V11

  The original project folder has been opened in RoboHelp HTML V11 and now this project, when generated, no more a work of RESEARCH.

  Tried to delete the whxdata folder in the hope that will regenerate recreate properly, obviously did not work.

  Can someone shed light on this situation and provide a solution. I have updated the online help for the application, but may not post an online help system that doesn't have a SEARCH function works

  I just remembered this thread.

  https://forums.Adobe.com/message/8034185?TSTART=0#8034185

  Worth a try?

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• RoboHelp HTML 10 print output contains the code for all the headings on the pages on the screen.

  Hello

  When I generate output files using RoboHelp HTML 10 printed Documentation, the pages on the screen containing code for all items on all pages. When I print the document, the code has disappeared. Anyone know how I can't view the code on the screen?

  Thank you.

  Please do not take into account. I chose to show hidden text in MS Word and when I disabled the check box, the strange code on the screen disappeared.

• RoboHelp HTML Version 11: Where can I find the version of RoboEngine which comes with 11 HR?

  I ask this question because the guide using RoboHelp HTML 11 said that the new context-sensitive Help API is only supported with RoboHelp Server or RoboEngine 3.0 or later version.

  Since we are considering deployment of WebHelp and WebHelp Pro to a web server hosted by company (instead of to RoboHelp Server), we want to assure you that we can use the CSH API to call the CSH subjects.

  Thank you.

  Carol

  Hello

  You need not RoboEngine (former name of the HR server?) You can simply put your files on any hosted platform and use the context-sensitive help api.

  Are what API you referring? You can still use sensitive context help, whether you use additional products.

  Kind regards

  Willam

• Editing outside of Robohelp HTML source code

  If I had to change my RoboHelp outside RoboHelp HTML source files, recommend the community? Notepad? WordPad? Word? If you want to know why, my boss won't pay for another license for RoboHelp.

  To save $30 a month for a subscription!

  Notepad or any text editor is very well. No doubt you then copy files to a machine with HR to update the output and research etc. Do not use Wordpad or Word.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• How can I understand what this feature in robohelp html 10

  How can I create what's this feature in robohelp html 10 project.

  Try to use the tool Help What's this composer in the Tools tab, if you use the HR for the Word application. If you use the HR HTML, depends on your type of output.

• importing FrameMaker 7.2 to RoboHelp HTML files does not work

  Hello

  When you try to import files FM 7.2 RoboHelp HTML 10, I get the following message:

  "This operation cannot be completed without FrameMaker. Install FrameMaker and try again. »

  I have FrameMaker 7.2 installed. So why I get this message? More important still, why didn't it work?

  Thank you very much in advance for all the tips!

  Donna

  P. S.

  Tried to save the book .mif file and import the .mif, but again received this message.

  After contacting the representative of cat from Adobe, the answer is that the HR 10 does not support FM 7.2. HR requires FM 8 or later version installed:

  "You can create a RoboHelp project by importing FrameMaker books or documents." Import of these files requires than FrameMaker 8 or later installed on your computer. »

  http://help.Adobe.com/en_US/RoboHelp/RoboHTML/WSF26099DE-20C9-4488-8187-4383A5661229.html

  Thread closed.

• How to buy a license for RoboHelp HTML 7?

  We have the discs and the key to our original license, but now we want a 2nd license.  I want to give someone $999, but I don't know who to give.  Anyone know anyone who can sell me a license for RoboHelp HTML 7 (I have the disks).

  You may be able to buy a volume licensse for Robohelp 9 and apply for a license for Robohelp 7.  It depends on if it is available to allow us to or not.  Call 800-443-8158 and select option 1 to speak to a customer representative of Volume Licensing Service.  They should be able to determine if this is possible for Robohelp or not.

• Legend icons for RoboHelp HTML?

  Greetings, RH9 assessment to decide whether this is a useful purchase and I am feel very difficult to get up and running.

  After this long introduction, are the two questions for today: is there a place where a legend of icons?

  I have question marks on topics (to create a project, import a Word doc), and have no idea what they represent and what should I do to standardize the headings to be without these polling points.

  Also, yesterday tried to import an HTML document with lots of sections DIV (11 pages) and no subjects have been created in RoboHelp HTML. What would be the correct way to import it so that each DIV is a separate topic?

  I'd appreciate help get something really works.

  Thank you, Donna

  Are you referring to these icons?

  

  If so, this is the icon of the standard HR topic.

• Generation of hlp files in RoboHelp HTML

  Is it possible to generate RoboHelp HTML version 9 .hlp files? We will generate help for a program files more former that uses only .hlp or .chm files. I've been able to generate RoboHelp for Word .hlp files, and I really don't won't use it. But I was not able to generate RoboHelp HTML .hlp files.

  Thank you.

  From what I remember reading here, the .hlp files cannot be created in the HR for the version of Word.

• RoboHelp HTML version 9 edition failed to connect to RoboHelp Server 9

  As an administrator for our RoboHelp Server (version 9), I created "Author" rights of access for a person.  This person is a technical writer who works remotely.  He tried to publish his Office RoboHelp HTML (version 9) to our RoboHelp Server software, but has encountered an error in publication. What is causing this error and what would be a solution to this problem?

  A screenshot and the text of the error is listed below:

  WebHelp Pro

  The publication has been cancelled.

  The connection has failed.  Please check the connection and post it again.

  Native error. Not allowed.

  BTW, in the setting of the screenshots, it is best to use the camera icon, you see in the toolbar when you write your answer.

  My guess is that some kind of configuration of the authorization was missed.

  It is also difficult to know where to start because the author is "remote." What is VPN? Or remote desktop or what?

  I'll start with the obvious.

  It could simply be that when the author generates the SSL Pro of WebHelp, the Edit Destination dialog box may be incomplete. I myself did fill the news shows this screenshot, I forgot to choose a box help or put in a wrong password. So, definitely check this first.

  

  Then, you or your administrator must check the user account, group and the area of the author is correctly configured.

  This screenshot shows that a group was created (in this case, called authors) and individual users have been assigned.

  

  Finally, the Group of the authors must be assigned to a region and publication rights .

  

  You can also watch this thread dealing with similar issues and solution.

  http://forums.Adobe.com/message/4162467#4162467

  After that, it might have something to do with the remote author permissions to access the destination of publication (the machine that RoboHelp Server) from a remote location and has nothing to do with the side of RoboHelp permissions!

  That's the best I can do where I sit. Let us know if solve you the problem.

  John Daigle

  Adobe Certified RoboHelp and Captivate instructor

  Evergreen, Colorado

  www.showmethedemo.com