Root of the unknown device. ISATAP\0017
I get pop ups telling me to update this unknown device when I first turn on the computer now Im up to about 10 popups and when I try to update... he can't do something is not.
Hi Grannytotwo,
· Do you have any external USB or firewire devices connected to the computer?
If you have any external device connected to the computer via USB or firewire, you can disconnect all devices and start to connect the devices one by one and check which device is causing the problem and post back the result.
You can also open the Device Manager and check that the unknown device and make a note of the error and after return from the error code. Access the link below and follow the steps to open the Device Manager.
http://Windows.Microsoft.com/en-us/Windows7/open-Device-Manager
Also, you can try to update the drivers for the unknown device in Device Manager and check if it helps. Access the link below and follow the steps to update the drivers.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
I hope this helps. Let us know the result.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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