Router WRT54G3G-ST - no internet connection - cannot reset the router

Hello.  Some longer story certainly not short (I apologize for the length of hiking...  I don't know what is and isn't important, will scan, please...  I'm sorry...) : recently my computer (Dell XPS 400, Windows XP Service Pack 3, Internet Explorer 7 with phishing filter and pop-up blocker on, SiteAdvisor, up-to-date McAfee Anti-virus and Firewall and a router Wireless-G Linksys WRT54G3G-ST with its AC adapter plugged into the wall power outlet and a network cable directly connected to my computer.) received a drive-by generic.DX!12536d125737 Trojan horse without me download whatever it is one of the few sites I visit every day.  My internet connection has crawled, and I have now no connection at all.

I've been making McAfee good volunteers forums help quick and very helpful...  They recommended Malwarebytes Anti-Malware for me, I downloaded my own second computer (a laptop) on my flash drive, then on my infected computer.  I ran, tried adapting so recommended, and only then discovered the Trojan horse killed my broadband entirely.  I scanned with it anyway and he quickly found and deleted / quarantine 11 Adware.MyWebSearch related files, but nothing else.  Then, they gave me a link to a patch off updater file and tells me scan in SafeMode until nothing else has been found and check if it has fixed my lack of broadband access.  I did, Malwarebytes found nothing else, but unfortunately I still had no broadband.

Then, they recommended WinsockXPFix.  Which I ran and he did all his OK registry changes, I restarted if necessary but still no broadband unfortunately.  WinsockXPFix using make things worse for me with the registry changes, did he?  I used the backup of the registry to save the registry before changed files before running.  Should I come back since I don't always have a broadband connection?  McAfee volunteers kindly then told me that I had to hard reset the router, but I tried many times with no fortune.  I'm at a loss as to what, if anything, do we hope to get my broadband, please...

It is very confusing with many different variants for resetting routers, and what should I do to my router model (Variations: unplug this cable/adapter exactly where; pressed the reset button between 5 and 30 seconds, the computer restarts, or no, 1 or 2 minutes between different steps, waiting or not - and for all these exactly when in the restart procedure.).

I have reset once before with the reset button, page of routers to http://192.168.1.1default admin password, then it changed to security, etc. but this time I can't make it work.  I'm happy as possible to try once again to get an appointment by perhaps, something please...  When I go to http://192.168.1.1 now, or to any other address, Internet Explorer gripes at me that I am offline, which is annoyingly correct.  I do not have and never had Zone Alarm, but disable my McAfee Firewall does not help.  IPCONFIG at the command prompt gives me an address of 169.254.X.X assigned Windows

I was going to use the routers Wizard installation CD to try to reset the router, and if that didn't try to get its firmware version number to perhaps upgrade.  But I was going to ask here first of all for expert advice because I read a lot of things that can go wrong during the upgrade of the firmware.  However, analysis the CD (without launching the CD). McAfee found the virus W32/HLLP. Philis.ini in the file "D:\_desktop.ini" on the CD.  McAfee didn't delete the file, I don't know why.
I scanned my computer together several times and no infections have been reported.  I downloaded the file several times, both www.virustotal.com (39 online antivirus) and virusscan.jotti.org (20 online virus scanners) and every time each virus scanner didn't report any possible infection.  My updated virus scanner McAfee reported a false positive and still Jotti and VirusTotal 2 scanners from McAfee report the file as own probable?  Is "_desktop.ini" a file legitimate Linksys?  I have not found any information on Linksys forums about this.  My problems just keep multiplying... mentioning problems more...

Find this suspicious file on the CD I decided to download instead the Linksys Setup Wizard
(Router product page: http://www.linksysbycisco.com/US/en/support/WRT54G3G-ST/download )
File: http://downloads.linksysbycisco.com/downloads/WRT54G3G-ST_SetupWizard_4_2_06042008.zip)
my flash drive, then on my infected computer that is connected to the router.  I ran it (downloaded the version of the file: 4.2.0.007 - original version CD Setup Wizard: 4.0 print on CD front) and immediately gave it 1 of the 3 options: Mobile broad band only, high flow only WAN, or WAN high throughput and high speed Mobile.  I don't know what damage, if any, I caused by continuing.
It seemed that he was trying to go in the entire router configuration process.  I thought it would take me to some options to reset the router, as I read in the user's Guide, and besides - it is my understanding.  The installation process stopped at only 30% done "router not found, make sure that the router is connected correctly and try again."  How many Overwrite original router configuration files I did continue?  I'm quite confused.  The wizard does not check if the router has previously been set up before setting up again?  Unlike version caused my router to not be detected by the Setup Wizard?  Is the horse of Troy generic.DX!12536d125737 who killed my trash to wide band my computer settings so badly that my router is undetectable/essentially not configured?

Update of sorts: I tried one last time to reset the router, and I unplugged/plugged the network cable.  The fact that I had still no broadband on my Dell XPS main use computer that is connected to the Linksys router.  However, my laptop, with map data in the router, was for the first time able to find network - constant connection and speed is great, it's what she allways has been on the laptop (the Trojan/router problems, my laptop only for broadband with the data in the laptop card.).  Perhaps the cable network was simply not re-connected properly/entirely for 1 of the many attempts of resetting, indeed, it could also explain the downloading, installation wizard is not able to find the router/only get 30% done.

Laptop prompt IPCONFIG/all with data card Sprint inserted into the slot of your laptop:
IP = 174.158.XX.XXX (Sprint)
Subnet mask = 255.255.255.255
68.28.90.91 = DNS servers
68.28.82.91

Laptop prompt IPCONFIG/all with Sprint data card inserted in the router:
192.168.1.1XX = IP address
Subnet mask = 255.255.255.0
Default gateway = 192.168.1.1
= 192.168.1.1 DHCP server
Servers DNS = 192.168.1.1

Since my laptop started to work with the data card into the router, I have not tried again to reset the router and I tried the downloaded installation wizard.  I don't want to spoil anything about it any further as I have (?) / the Trojan has, and I need expert advice, please, about which of the 2 if not more, I do (first?).  On my laptop, typing http://192.168.1.1 in Internet Explorer Gets the ToolTip for the user name and password, but I did not.  I read that you should not reset the router or (?) Is it just 1 or two please?) upgrade the firmware unless the computer is connected directly to the router - that is not my laptop.  On my other computer that still has no broadband, Internet Explorer still says I am offline when you type http://192.168.1.1 in.  My IP address on it is still a 169.254.X.X assigned Windows and a command PING 192.168.1.1 prompt returns with 'Destination host unreachable.', as it has been always and even with all the other addresses (with the exception of 169.254.X.X).

Boring 2nd "update" of all kinds, my apologies for the length, as always: I've been so focused on the horse of Trojan/broadband killing that cluelessly largely forgot I switched with AOL.  Try AOL dial-up does not work, madness thickens...  Software AOL tells me to check my connection, but all the phone cords are connected as should be.  I plugged a phone directly into the wall jack and I get the tone, I can call OK and the phone rings and receives calls OK.  State of the devices-Modems-Properties-Device Manager says that the modem is not working properly, and "resources" tab shows no conflicts.  Query Modem on the diagnosis tab seems OK to me, as does the journal, but I'm certainly not an expert like allways.  I change all the settings from anywhere.
I noticed and that check IPCONFIG it says that my IP address is 192.168.1.100 it lasts maybe that someday (then goes back to 169.254.X.X), maybe more, I don't know - I don't check that often to define (should I?).  Meanwhile my broadband, or my works switched.  I can PING 192.168.1.100, but nothing else.  I am convinced the wrong killed Trojan horse my broadband and dial-up - I've never had a problem with my prior V.9x DFVc Modem 56 K Conexant D850.  In addition, I am not convinced the Trojan horse is not still lurk everywhere on my computer, I think that it's...

Any help with the restoration of my high speed/dial-up is greatly appreciated, please...  Thank you!

Hello.  There has been entirely too long since I answered, I'm sorry.  There is no excuse, and it is terribly rude to me...  You took the time to read and answer me, and I appreciate very much that in effect.  I apologize for being late, I'm sorry...

After that I left my message, I downloaded several virus/spyware scanners, etc from my laptop on my USB key, then my other computer for some in-depth analysis necessary.  Was one I downloaded Network Magic that somehow, some way fixed both my high speed/dial-up internet on my main computer is connected to the router WRT54G3G-ST.  I don't know what/how he fixed my connection, but the connection high speed flow works brilliantly since...  Network Magic has worked for me, and I highly recommend it to all those who have stubborn lack of internet problems (caused by Trojans to this) that I did.  There is no guarantee this will work, but it did for me in my amazement.

Network Magic, as is the Linksys is owned by the parent company Cisco.  Respectfully to all the knowledgeable experts here (which clearly I'm not), I don't want to venture out of the limits.  I'm trying to simply hope to be useful and save a few headaches for both you volunteers and users... buy a new router or the computer was in my mind, with all due respect, I recommend suggesting to try Network Magic users if the reset of the router/all other fails, please.  I used WinsockXPFix/WinsockFix utility before using Network Magic, I don't know if it matters.

I also upgraded my package of McAfee, I installed on my old software rather than uninstall the first, which caused errors in all things virus scanner a critical need.  I install right now, but it caused some delay to refocus my time.  Some virus scans found many Trojan horses, some were same / in the same folders that killed my broadband - which stopped me in my tracks to ensure a clean uninfected.

Certainly, it doesn't fully explain the long time, and I'm sorry, once again.  It's just that I'm being cautious and slow in all this.  To answer the first very good idea, you did: Unfortunately, there is no room on my other computer to connect the router in to, which even so caused frustration (at the time).  I forgot to include this in my post new length of countless things to see / do not forget...  It was a brilliant idea, however, I thank you...

Thank you for your time and your help, I appreciate it sincerely...  Thank you...  I think and hope that this matter is resolved.  It seems to be, the router works perfectly as it always has, and I am positively happy as can be in this regard.  Thank you...  Peace...

Tags: Linksys Routers

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