RV220W has suddenly lost connectivity QuickVPN
RV220W worked well with QuickVPN, but suddenly lost this ability and cannot connect from any Windows machine (Xp, Win7 32/64 bits)
QuickVPN is worm. 1.4.2.1
Cisco RV220W firmware is 1.0.4.17 worm.
Error of the client on Windows XP in the Log.txt:
[STATUS] OS version: Windows XP
[STATUS] The Windows Firewall is DISABLED
[STATUS] A detected with network interface IP 10.1.1.165
[STATUS] Connection...
[DEBUG] Enter the address of the server = x.x.x.x VPN
[STATUS] Connecting to a remote gateway with IP address: x.x.x.x
[WARNING] Remote gateway has not been achieved
[WARNING] Unable to connect.
[STATUS] Gateway remotely concluded with https...
[WARNING] Remote gateway has not been achieved
[WARNING] Unable to connect.
VPNServer.conf saved on the client but has no details of IP gateway
Cisco router log shows: Faild [IKE] load configuration
What has been done on the client:
Firewall off the coast
IPSec service is running
antivirus off
netsh int ip reset
allow incoming ports on router 1723,500,4500,443,60443 home
IP address of the client even go DMZ
delete other than QuickVPN VPN software
HTTPS.pem certificate exported from the router and put in the client directory
What makes hs on Cisco RV220W router:
Networking > WAN > IPv4 WAN: MTU is by default (it is now 'auto' in RV220W)
Firewall > access rules: no rule to redirect to 443,60443,500,4500
Firewall > prevention of attacks (both 'active' and 'disabled' were considered):
- Meet Ping on WAN - active
- Stealth mode - off
- Flood - disabled
- Block UDP flood - disabled
- Block anonymous ICMP - disabled
- Block fragmented packets - disabled
- Block multicast packets - disabled
VPN > IPsec > VPN users: QuickVPN user created
VPN > VPN Passthrough: ipsec, pptp, l2tp active ("disabled" for pptp also tried)
Administration > remote management on port 60443 - activated
Please use our forum.
Alexey Hi, my name is Johnnatan and I'm part of the community of support to small businesses. In order to solve your problem, I created a document to help you. When you configure a remote VPN connection, there are some steps that are lost on the path. Here you can see these steps. Please read it carefully and if you have any questions or doubts please let me know and I´ll help you.
https://supportforums.Cisco.com/docs/doc-29399
I hope you find this answer useful,
"* Please mark the issue as response or write it down so others can benefit from.
Greetings,
Johnnatan Rodriguez Miranda.
Support of Cisco network engineer.
Tags: Cisco Support
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