Safari stops everything requires hard restart

Safari on late 2009 iMac after works very well for some time, unexpectedly brings all of a sudden stop. The cursor moves, but clicking on does nothing. Keyboard does not work so force quitting is not accessible. Ideas?

Hi Robert,.

Thank you for using communities Support from Apple. Sorry to hear that you are having these problems with your iMac. I'm a little unclear on the exact nature of the issue you describe (how many times it happens, if there is some kind of trigger, etc.), but if the freezing of the whole system seems to be linked to Safari, you can try to reproduce the problem under a test user to see if it happens again. You can find information and troubleshooting procedures described in the following article useful:

How to test a question in another account on your Mac - Apple Support

You can also see if what you are experiencing is a question of depletion of resources (memory/RAM pressure, high utilization of the processor, available disk space, etc.). If so, then this article can also be useful:

Use the monitor activity on your Mac - Apple Support

Kind regards.

Tags: Mac

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