Same problem different phone blackBerry smartphones

Similar Questions

• Problem with blackberry ID on my phone blackBerry Smartphones

  Hi - I have just taken on the curve of my son 9320 having one of my own before. I have 2 contracts, 1 with the Virgin and the other with orange (one for him) and one for me and, for various reasons, have allowed an upgrade to an Iphone on orange so that the Virgin blackberry support he had... but it won't let me connect with MY blackberry ID? What is the right fix for this problem please?

  You will need to security wipe his device in order to enter your BBID in him.

  BlackBerry Smartphone must be wiped before security transfer of property

• Problem of rebootting blackBerry Smartphones

  What's the solution when a show phone as this (UncaughtException:java.lang.NoClassDefFoundError) cos it make the phone slow during the restart and my card, twitter can't b found and some applications do not work.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

  I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

  When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

  I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

  In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

  Tue Dec 08 22:10:40 2009 - Intellisync Log file.

  {22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
  Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:11:07.343:
  22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
  22:11:07.359:
  22:11:07.359: from Standard synchronization
  22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
  Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
  Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
  Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
  Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
  Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
  Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
  22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
  22:11:18.640:
  22:11:18.640: end of Session ILX, time = 11,000 seconds

  Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

  Anthony

  [It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

  Try the steps in this KB:

  • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

  Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

  But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

  Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

  I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

  Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

  So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

• Problems with unlocking blackBerry Smartphones

  Hello, I have problems with my Blackberry Storm (Verizon). I got an unlock code and followed the instructions correctly, and he said that the code has been accepted. I put in my China Mobile SIM card, and sometimes it will fit and work properly (at the top and 'edge' under the signal bars, said CHINA MOBILE), other times it won't (go see just travelling triangle and '1 X' under the signal bars). Maybe nobody knows what could be the problem? Both times he will read the same info under 'Status' and 'SIM card' in the Options on the phone.

  Thanks for any help!

  I can tell you this...

  1 X is CDMA

  and

  Edge is GSM

  If you pass (correctly or incorrectly) in both directions between the signals. IN the management of connections > Mobile network > network technology, you can choose one or the other, why not try only GSM or 1XEV for awhile and see how it locked to one or the other.

• Problem of the blackBerry Smartphones with SMS.

  Still a student here, so please help me out.

  I think I have the same problem with a few BlackBerry users out there. I can't view SMS even if there is clearly a notification that I have a new SMS. I need to go to view SMS Inbox to display the message.

  Your kindness will be highly appreciated.

  Thank you.

  First try a simple reboot on the device > phone smart BlackBerry turned on, remove the battery for a minute and then reinsert the battery to restart.

• My phone blackBerry smartphones keeps restarting

  Can someone help me please? I downloaded the latest version of BBM lately and my camera has been rebooted since then. It restarts again and again, as happens in halfway, then a white screen appears and then it restarts again. I tried to start in safe mode, but that has not worked. Help, please

  Hello and welcome to the community!

  About your attempt to fashion without failure, please specify:

  • She received mode without failure, but the problem persists?
  • Received not even in Safe Mode? If not, how many times did you try (it may be difficult to get the distribution right)?

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Problem with the blackBerry Smartphones SMS Inbox

  I had problems with my Blackberry Torch 9860 sms Inbox.  The time and date that are on my phone are correct, but when I go to my sms Inbox, the date is showing that "May 22, 2043" and each message arrives at "12:08" no matter what time it really is.

  This is an easy fix?

  Thank you!

  I ended up remove all the messages of this 'day', so he would not appear in the Inbox and now when I send or receive that he puts the messages in the right time.

  I have nothing else it seemed to have settled himself.

• Smart phone BlackBerry Smartphones my BB does not start

  Hello BlackBerry,

  I'm having a problem, since this morning, my BB is not booting, I had removed the battery and tried to start, but just to show the logo of your BB with a white background as the image set:
  

  And I am currently in such a place for my work where I won't get any BB Service centre.

  Please help, I need the evil BB all e-mails from my company arrives in this every now and then... :-(

  Kind regards
  Bambach Lodh

  I'm having the same problem. Posted the same problem.

  The team of Blackberry, please help with the problem.

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem of the blackBerry Smartphones switching Applications

  Hi all.  I am new to BB in general... but I can say that I wonder why it took me so long to convert!

  Here's my problem... When you press and hold the menu button, it gives you the opportunity to switch applications (home page, Messenger, phone, messages, application Center, browser, etc.).  Well all links put me to the proper place, except the center application.  When I select it, nothing happens.  The "application switching" screen disappears and I go to fullscreen I was looking at previously.  I just want that he take me to the center of the Application when selecting it.  Please help and thanks in advance!

  Note: I tried already to take out the battery and it does not solve the problem.

  OK, I got the problem!  It is not at all a difficult solution, and apparently, many users have this same problem

  Go to the center of the Application, press the Menu key and uncheck the box/deselect 'Auto Refresh List'.  Second, you must remove the battery while the phone is still on and keep it removed for 30 seconds.  Turn back on him and Viola... it will be deleted.  Make sure that the list of auto-refresh is always disabled in the Application Center.

  I guess that the reason why it didn't disappear is in the first place because of the automatic refresh running in background.  But when the setting is deselected, just restart the phone will not remove it.  The battery had to be removed for the phone to restart completely.

• Problem with number blackBerry Smartphones

  Hi all

  A few days ago, I had my cell phone number changed because I had malicious calls from unknown numbers ect. But my old number still shows upwards in line 1 when I discover call logs and it also appears when I connect my BB to my computer.

  How can I change line 1?

  Hi and welcome to the forums!

  Try the steps listed in the attached article.

  Thank you

  Bifocals

  KB01889 "My number - unknown" is displayed instead of the number of the user on the BlackBerry smartphone

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• Problems of new blackBerry Smartphones...

  Hi again.  I am having some problems with my Blackberry of replacement.  It seems that the only thing I can get are texts and phone calls.  My three e-mail accounts do not seem to receive anything.  I even did a test by sending an e-mail to me and it has not sent.  any ideas?

  Nevermind! I solved this myself, haha.  I went to my carriers BIS site and discovered that my old PIN was again activated on my settings.  I just had to move the esn and PIN for new phone and im good to go.

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list