Sansa Clip freezes at startup and on the firmware update

After unplugging my video to my computer, it is hung on the screen "Connected".

I forced a reset by pressing the power switch it 10 seconds

He then restarted and hung on the Sansa screen

I followed the instructions given in these forums in order to download the update of the firmware, mount the Clip in MSC mode and install the firmware.  Unplug the Clip, it hangs at "Update Firmware in progress" screen.

I then re-mounted the Clip in MSC mode and deleted all the files of music and the update of the firmware.  After disconnection, he hooked again on the Sansa screen.  I then mounted in MSC mode and re-installed the update of the firmware.  He is now suspended again at the screen to update the firmware.

Any suggestions would be greatly appreciated!

The following procedure restored the Clip, but requires access to a Windows operating system:

1. Tower Mounting Clip in MSC mode off camera (now switch is in position 10 sec If necessary 'on'). Set the switch to position 'Hold '. While pressing the "Select" Center, plug it into the USB port on a Windows computer. Wait for Windows to recognize the device before you release the "Select" button

2. format of the Clip Double click on 'My Computer' to open a window of the Explorer. You should now see the video listed as a reader. Right click on the video player icon and select "Format". Select "FAT32". Do not check the box "quick format". Format the drive.

3. Finish you can now disconnect the Clip of the computer and it should behave as a Clip of the new out-of-the-box. If you wish, you can download Sansa Updater software from the web site of Sansa (Sansa > support > Clip > downloadsansa Firmware Updater) and run it to install the latest version of the firmware on your device.

Tags: SanDisk Sansa

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