Satellite A200 - 1VG - DVD RW drive does not

Similar Questions

• Re: Satellite A200-1Mes: XP audio driver does not work

  Hello
  I have a problem with my audio driver (I use windows XP). I installed all the drivers xp and still does not work.
  Can someone tell me where to find a driver?
  Thank you.

  I hope that you are using Windows XP SP2 home edition. Anyway check it please this thread. Try using the instruction given by Eldorado.

• Satellite L300-1CU-DVD-rom drive does not work in Win7

  Hello

  I have IMPROVED MY TOSHIBA Satellite L300-1CU FOR WIN 7 NOW cd rom (MAST * one UJ880AS DVD RAM) quit working. DRIVE USED DOOR OPEN WHEN I CLICK ON THE DRIVE IN EXPLORER (DVD RW drive (D :)) MESSAGE SAYS "PLEASE INSERT a DISK INTO DRIVE D:" what I'VE DONE.))

  I DELETE THE UPPER & LOWER EDITORS IN THE REGISTRY AND UNINSTALLED THE DRIVER DVD AND STARTED RE! NOTHING HAS WORKED, PLEASE COULD YOU HELP?

  SO THAT THE UPGRADE OF THE SYSTEM OF THE UNITED NATIONS INSTALLED TO VARIOUS PROGRAMS OF TOSHIBA... !

  Did you upgrade using the Toshiba upgrade kit or you installed Win7 clean and clean installation?
  Can you confirm that the optical disc drive works well with factory settings (Vista preinstalled original)?

• P50-A-144 satellite: the CD-ROM/DVD-ROM drive does not

  Version of Windows 10 Home 1607 (Build 14393.187)

  Hello

  After Windows Update Version 1511 1607, the CD-ROM/DVD-ROM drive does not work.
  The D: drive does not appear in Windows Explorer,
  CD-Audios and videos / DVDs do not work.

  In the Device Manager, the following legacy status error message appear:
  "Windows cannot start this hardware device because its configuration information.
  (in the registry) is incomplete or damaged. (Code 19). »

  Could you tell me how to solve this problem?
  Thank you.

  The solution was to uninstall the program "Toshiba Recovery Media Creator' and system settings/Programm features.
  I still don't understand why, but the fact is that after uninstalling the CD-ROM/DVD-ROM start normal work.

  More information here:
  http://www.borncity.com/blog/2007/08...-verschwunden/

• Satellite A60 DVD - RW drive does not

  Hi guys,.
  The DVD - RW drive does not read anything I put in it.
  He works certainly (in some form) because it runs on start and when I put a disc inside, but he can't always SEE.

  I tried to uninstall/reinstall the drive itself, uninstalling/reinstalling the driver. I searched on the net for drivers (thinking that the driver file was corrupted), but I couldn't find a driver for the DVD-RAM.

  I was restarted after each task but still no luck.

  Help, please

  Thank you
  Dave

  Looks like a dead drive. I think it should replace the disk.
  Try to contact the ASP in your country, and it will get you more details.

• CD/DVD-Rom drive does not not on Equium A100

  I installed a webcam, and it made my DVD - rom drive does not not with all drives. I uninstalled everything to do with the webcam and it still does not work. Can someone help me solve this problem without using the recovery disk of the product came with my laptop?

  I had this problem before, but I didn't the first time, it's the webcam that has caused the problem. It s webcam trust wb - 1400T. I had to use the product recovery disc and he had a lot of hassle to install all my programs again and this time I'm in the middle of exams and can't get it all done in time for my exams, as I have vital work on here I have to do.

  .. .Please help me... I think it is the driver, but I don't know how to fix it.

  Hi mate

  > I installed a webcam, and it made my DVD - rom drive does not not with all drives
  To be honest I have never seen that the webcam may have a negative influence on the internal CD/DVD drive.
  I see really no connection between the webcam and ODD... very strange
  Do you get any error messages?

  Anyway, in my opinion, you should try these solution ideas;

  (1) remove the drive from the Device Manager CD/DVD and restart the laptop. After restarting again the operating system should recognize the STRANGE and should re-install the drivers.

  2) access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  .. then restart the laptop.

  (3) download and install the tool freeware "CCleaner". This tool repairs registry and solves several problems in System.

  If this does not work, then the new installation of the OS would be wise to check if the problem could be related to a software problem.

  Best regards

• Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  CD/DVD players use different lasers to read CD DVD vs.  Eventually, your DVD laser has grilled.  It might be time to replace your CD/DVD drive.

  HTH,

  JW

• Help! DVD/CD drive does not!

  Help! I used the Microsoft Fix It, I went through community forums and followed the links here and there, I even followed of it: http://support.microsoft.com/default.aspx/kb/929461 that requires you to modify your registry! YET, without success!

  Yesterday, the Windows Vista update ran, everything was hunky dory and a-okay (or so I thought). After that I turned off the computer, ran some errands, the CD-ROM/DVD-rom drive does not work! When I try to run a program installed which requires a disc (like a video game) I get the message "unable to locate the CD-ROM: Please insert the right CD-ROM, select OK and restart the program" even if the disk is in the computer. When I try to insert media, AutoPlay will not... Well... running! I went to the COMPUTER file and found 2 things; underneith the tip where it know "Devices with removable storage" I found a D:\ RW Drive who said that the device was not found, and to the right a menu similer who told me to "Insert a disc" when I clicked on D:\ RW.

  I looked in the DEVICE MANAGER to take a peek at my drivers and find my CD-ROM/DVD-ROM driver and he told me that the unit was working properly - HOWEVER, when I run Microsoft Fix It he told me something different. He told me my filters of class are corrupt, filter of device drivers are corrupt, device is not working properly, drive is disabled, drive is not assigned a drive letter. Now it's all hunky dory but I don't speak computer, and I would like to DISABLE ONE and non-CORRUPT everything!

  I have already done a system restore and follow the link that requires you to enter in your registry and remove the filters. It's a gateway computer, I already spoke with gateway and they told me to do a factory restore (which I have not yet done because I would like to know if there is a way to fix this problem without uninstalling EVERYTHING on my computer).

  I really hope that this is not a lost cause. Help me to Microsoft, you're my only hope.

  Try this step for your DVD player problem:

  Delete the UpperFilters registry entry:

  Click Start, in the search box, type regedit, and then press ENTER.  Start the registry editor.

  1. in the registry editor, expand my computer, and then expand HKEY_LOCAL_MACHINE.

  2. expand SYSTEM, and then expand CurrentControlSet.

  3. expand Control and class.

  4. under class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

  5. in the right pane (topic area), click UpperFilters.

  Entry UpperFilters.bak registry-year note may also appear.  To remove the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.

  6. on the Edit menu, click on delete.

  7. When you receive the following message appears, click Yes to confirm the deletion of the UpperFilters registry entry:
  Are you sure you want to delete this value?

  The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

  Note do not exit the registry editor. You must have this program for the next step.

  Delete the LowerFilters registry entry

  1. in the registry editor, expand my computer, and then expand HKEY_LOCAL_MACHINE.

  2. expand SYSTEM, and then expand CurrentControlSet.

  3. expand Control and class.

  4. under class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

  5. in the right pane (topic area), click LowerFilters.

  A note LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.

  6. on the Edit menu, click on delete.

  7. When you receive the following message appears, click Yes to confirm the deletion of the LowerFilters registry entry:
  Are you sure you want to delete this value?

  The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

  8. exit the registry editor.

  Once you have you removed the damaged registry, you will need to reinstall the driver by following the instructions below.

  To reload the drivers for the CD-ROM/DVD-ROM/CD-R/W:

  1. Please right-click on computer and choose Properties.

  2. click on Device Manager on the left side of the window.

  3. click on the + sign next to CD/DVD PLAYERS

  4. the + sign will become a sign - and you can have a list of several drivers drop-down below. If so, each driver must be removed at once.

  To remove a driver simply hover the mouse over the driver, right click the mouse once and choose "Uninstall".

  5. continue to remove those drivers until it is no longer a topic for the CD/DVD PLAYERS.

  6. search for IDE/ATA/ATAPI controllers and repeat the same steps to delete all of them as you did for CD/DVD players.

  Note: When asked to restart, not until all are uninstalled

  7. the title of IDE/ATA/ATAPI Controller will not disappear and all controllers may not disappear after being uninstalled

  8. click on the X in the upper right corner of the window MANAGER of DEVICES.

  9 restart the system and let windows reload the correct drivers.

  10. check if the problem is solve.

• My DVD/CD drive does not work in Windows 8 Professional, and it ISN'T a hardware problem.

  My DVD/CD drive does not work in Windows 8 Professional with or without data or audio in it. However, if I turn off the PC with a bootable CD/DVD in there, the PC recognize the media and initiate the CD when turned on. This confirms that the DVD/CD drive actually works, but for some stupid reason, Microsoft Windows 8 Professional will not recognize the same DVD/CD player it loaded since! Thanks again Microsoft for another product of shit. Now, how are you going to fix this? And how are we supposed to run things such as WordPad or paint, etc. I predict that Windows 8 will fall faster than Windows Me!

  Hello

  To access all applications - just right-click anywhere on the splash screen - the lower right corner
  -All Apps - scroll to the left to learn more. You can pin any application to the start screen - right
  Click on - to start pine.

  It is a real help:

  Windows Store - Top free - Windows 8 Cheat Keys

  While on the screen type start - Help

  Or Win Key Q plus Apps search - help

  Or charms - Search - Apps - Help Menu

  After that the foregoing-> on left click-> Help and Support.

  ==================================

  Solution Windows 8 - left Center - learn more
  http://support.Microsoft.com/GP/Windows-8

  Meet Windows - a good start
  http://Windows.Microsoft.com/en-us/Windows-8/meet

  ====================================================
  ====================================================

  It was an upgrade of Windows 8 or you you destroy the old operating system and
  do a full install? Are there any error messages?
  
  Check the Compatibility Center to see if the drive is compatible:

  Windows Compatibility Center
  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us

  Check with the manufacturer of the system support, their documentation online and pilot/firmaware,
  and ask questions in the forums (if any) on known problems. Some CD/DVD players are not
  Windows compatible 8.

  ---------------

  From the desktop - WINDOWS key + D while on the screen start to access the desktop:

  WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)

  Enter it below (or COPY and PASTE):

  Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

  RESET
  (from AtishayMSFT)

  -------------------------------------------------------------------------------------

  -Use and you need to use it again after trying the methods below.

  What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
  http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

  ================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Starting from the command prompt from the desktop - Windows key + X - (Admin)

  SFC/scannow
  (space between C and /)

  Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

  Windows key + X - command prompt (Admin)

  Chkdsk /r
  (space between the k and /)

  Or run CheckDisk in Windows 8:

  Improve performance by optimizing your hard drive - see "to repair a drive.
  http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

  --------------------------------

  Windows key + X - Control Panel

  Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
  Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
  UNINSTALL - REBOOT this will refresh the default driver stack

  ====================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  =====================================

  Expert help with CD/DVD drive issues available here:

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• DVD +/-RW drive does not not on 531 s

  On my daughter 531 s 16 X DVD +/-RW Drive does not work.  I haven't worked through all the diagnostics found here on this FAQ, but I was wondering if I need to replace what I buy at Dell, or I can go anywhere.  This desktop has a slim computer door decorative flip, and it is not clear to me that a reader std fits behind that.

  Thanks for any advice.

  
  

• DVD - RAM drive does not appear in my computer (Satellite M30)

  Hello
  I have a rug * a DVD-RAM UJ 820 in a Satellite M30
  It seems that the driver does not work and the DVD unit is not showing in my computer - the device however seems to work - I was told a solution may be to download the driver and re-install again. Any idea where I can get that? You have any other suggestions on how to fix this?

  Thank you

  Hello

  drivers are located on the download site for the driver from Toshiba:
  https://EU.computers.Toshiba-Europe.com
  under Support & downloads, download drivers

  If this does not help, look around this forum. I saw some other threads on this DVD player.

  Good bye

• External Combo CD-RW/DVD-ROM drive does not work with USB 1.1

  Hello world

  I have a problem with the PA3352E - 2 CD 2 CD-RW/DVD COMBO USB 2.0. A colleague is owner of this car and use it on a NB DellC610 with Windows XP on it. The problem is that the drive does not work with this type of nb (with a NB from Fujitsu-Siemens newest there no problems); There is always an error message about "surge." I think it has to do with the USB 1.1 because the player seems to be built for USB2.0. Is it possible to use this drive correctly with usb1.1 (ok, the flow is low, but more important is it works in general)? Unfortunately his nb will not work with USB 2.0...

  Thank you very much in advance.

  Kind regards
  Steffen Rieger

  Hello

  AFAIK this external must have a power adapter. You use it too? I'm not 100% sure, but there are difference how much power Gets the USB slot. Toshiba notebooks is around 500 my and some producers another laptops send between 300 and 500 my. The external device requires approximately 700 my.

• Satellite A200 - 14 d CD-ROM does not

  As in thema: CD-ROM in my computer does not work since yesterday.

  I put a CD, who previously worked in and it was a response.

  Is it my fault? Help, please!

  Hello

  You mean that the CD/DVD drive does not read the CD.
  This means that the CD/DVD drive does not read discs?

  You see the CD/DVD drive in my computer?
  What is the status of CD/DVD drive in Device Manager? Are there any yellow exclamation marks?

• CD-ROM/DVD-ROM drive does not work. Device Manager indicates problem and there is no volume listed on the Volumes, how to fix tab?

  Description of the drive is HL-DT-STDVD +-RW GSA - T11N ATA Device Properties. Verified drivers and they are up to date.  Under device status "this device cannot start. (Code 10) clicked on search the Solutions, but no solutions are shown.  Have trouble with the DVD because I had the computer and have had several conversations with Dell but I think that my extended warranty just expired.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• Combo DVD/CD drive does not appear in Windows Explorer or the Device Manager

  The combo DVD/CD on my laptop drive isn't in Device Manager or Windows Explorer.  The door is not ejected.  You must use a paperclip, poking into the hole to open it.  I also re - it sitting, but it changed nothing.  We had this laptop for 1.5 years and the disk worked great until yesterday when trying to install Starcraft II.  Installation failed and it has messed up also the DVD/CD drive.

  We read some other difficulty advice and tried the upper and lower filters in the registry, but there was no entires of upper and lower filters in the key.

  The specifications of the laptop are:

  HP Pavilion dv7

  Processor Dual-Core Mobile RM-72 2.10 GHz AMD Turion X 2

  4 GB OF RAM

  64-bit Windows Vista

  Hello

  Check with HP Support, their online documentation and drivers, and their known forums
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.