Satellite A500 DVD/CD Driver does not (can't read the discs)

I want to install the new Windows 7 and I insert the disc. Nothing happens. I go to my computer and try to open the disk drive or explore this and it shows nothing.
I checked with other CD and it does not work. DVD do not work tho...

What's wrong?

Hello

Maybe it's dust on the lens you have clean the lens using a microfibre cloth? If this is not the case, check this box!

You should try to remove the top and lowerfilteres in the registry of the alternative. Follow the instructions of this workaround MS:
http://support.Microsoft.com/kb/314060

I had a similar problem and after removing the upper part and the lowerfilters it worked again! :)

Tags: Toshiba

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