Satellite A500 - mousepad crashes whenever I go on the internet

Hi all

I have a Toshiba Satellite A500 and every time I go on the internet my mouse pad freezes. The only option I have is to restart the computer again. This is getting very frustrating because I don't know what to do?
If anyone can help it would be greatly appreciated. Thank you.

See you soon

Karen.

Hello, Karen

To be honest I have never heard of something like this and you believe one with this strange issue.
I would like to know since when you noticed this? I can't imagine that this problem persists since the first day.
You have an original preinstalled operating system?

I guess the first step can be updated to BIOS. Latest version of the BIOS is installed on your laptop satellite?

Tags: Toshiba

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