Satellite C660 - 115 Win7 update stuck in the loop. SOLVED!

I have a Satellite C660-115 which is stuck in a loop "of despair".
I am a COMPUTER engineer support and a customer brought this laptop of mine, who was stuck in a loop of repair Win7 (64-bit prem) that simply says Win7 could not be repaired.

I backed up the profiles of subscribers using Hiren boot CD (done chkdsk as well - everything is OK), and then did a factory restore.
No problem at all with the restoration.

Started doing the updates for Win7; SP1 seems to install OK without errors.
The system then picked up 37 Win7 updates automatically and asked to reset.
Upon reboot, Win7 entered "drvload.exe" and started an auto repair.
It took time and the system started OK, but without any sign of SP1, looks so much like system restore to an earlier point?

I though this update to process 3 times now and each time after that a lot of auto update, the same sequence occurs.

How to exit this loop? What is causing this problem, which I have never seen before?

No software has been installed, other than that of the recovery process.
I even uninstalled McAfee, just in case this could be a problem - no change.

Ah, just took another look. It is stated in Win7 system registers that the restoration was caused by a corrupted file C:\ci.dll. Google to find it was a sign by a rootkit virus in the HARD Master Boot Record disk (the file ci.dll itself is NOT damaged). Found a fix tool

http://support.Kaspersky.com/viruses/solutions?QID=208280684

It identified the rootkit and removed.
Seems to be OK now!

Hope this post could help others.
Of course, the factory restore does not erase the HDD MBR rootkit...

Thanks for sharing!

Tags: Toshiba

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