Satellite L20 modem does not work in some cases

Hello

a friend bought a Satellite L20 last summer. In January, she started working on the Internet on an irregular basis, but has known trouble. So I looked after the laptop last week:

When you try to connect to the Internet connect to the provider sometimes fails. If she finally gets the connection, it often occurs the message that the page could not be found, and only after clicking on the button "Refresh" the page several times finally appears. But oddly enough, every time I unplugged the power supply connection become noticeable better.

(Win XP; pilot/diagnosis: no problem arose; provider works very well on different computers)

Unfortunately, he had no chance to check the connection here with a different material. I can't say if the latest driver is installed, but think that Yes, because of the date of purchase. So, my guess is that the power cable is not adequately protected. But if so how? Or what else could be the reason for the unexpected behavior of the modem?

Thanks for your suggestions!

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Hello

I heard a similar problem with another model of Satellite. Solution was to install the Satellite A110 modem driver. Please don t ask me why, but test it.

The modem driver, you can find HERE

Good luck!

Tags: Toshiba

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