Satellite L845-SP4303: win 8.1 - got black screen after account manager

Hello! How are you?
First of all, I apologize if my English is bad.

Well, I'll tell you what happened.

I have a Satellite L845-SP4303FA and I installed Windows 8.1 store yesterday.
The installation took a lot of time, and the laptop was connected to the electric power with the AC connector during installation.

Installation was successful, and when it was finished, I disconnected laptom of electric energy.
I used the laptot without problems, Windows 8.1 worked very well, and when there is no more battery I turned off laptop.

And here's the problem:
Today, I turn on the laptop, one of the Windows accounts is automatically loaded and later, the GET black sceen forever.

I am able to move the mouse, but I can't do anything.
I can't use the keyboard, I tried Ctrl + Alt + Supr to impulse, but it's impossible.

Is there a possible solution?
Thank you very much!

Hello

Turning the unit off.
Disconnect the power adapter
Remove the battery
Press and hold the power button / stop along 30 sec
Leave the laptop disconnected for a while (3-4 hours)
Connect the battery and AC adapter and turn on the device

You see something on the screen now?

Tags: Toshiba

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