Satellite M - DVD/CD ROM missing in my device manager

My computer for some reason unknown to me, recognize or load content on any DVD or CD that I put in my combo drive. The disc turns and acts like it is loading, but nothing happens. I want to switch from XP to Vista. whether a disk of music or a dvd movie disc, it always does the same thing. I have a satellite M45-S2652. I tried the registration procedure and nothing has changed. Before that, when I clicked in my device manager and everything was ok, he read "(MAT *** un DVD) RAM UJ - 831 S."

I tried to use my windows recovery disk, but the computer does not recognize it. I tried the restore later, when I clicked in my device manager, under DVD ROM, I saw a bunch of script gibberish with a yellow exclamation point, but the same thing was happening. Y at - it someone who had that same kind of experience and solved. Will you please help me to solve my problem. I want to upgrade to Vista.

Thank you.

Try to remove the CD/DVD filters in the registry.
When the associated CD/DVD (such as iTunes, Nero, virtual CD software), the software is installed, they install filters in the registry, which can cause compatibility problems.

(1) run Regedit (start-> Run-> Regedit)
2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
(3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
(4) restart.

If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

This utility can remove the filters for you:
http://www.CSD.Toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe

If it still does not respond, you may need to replace the DVD drive

Tags: Toshiba

Similar Questions

  • CD/DVD drive are not not in Device Manager

    Original title: CD-ROM/dvd-rom _

    There is no category listed in the CD-ROM/dvd-rom Device Manager and so I can't update the correct driver

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • CD ROM drive not in Device Manager

    Suddenly, my CD-ROM drive doesn't work after I plugged a flash drive. It does not recognize a disc (tells me to insert a disc after that I already have). The drive is not listed in Device Manager. I followed the instructions of regedit and led nothing to delete the location. I tried the following without success website: http://support.microsoft.com/mats/hardware_device_problems/ The Fix - It ran and gave me: material changes may not be detected - checked. Y at - it sort of screwup driver or is my cd rom bread?

    Hello

    If the drive is viable that these can help:

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and


    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • My drivers optical dvd rw disappeared two identical - poster Device Manager! mark beside the two circles in yellow

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  • Driver DVD disappear from 'My computer' and 'Device Manager '.

    Vista HP Portable DVD player continues to disappear from 'My computer' and 'Device Manager '. Already tried Upper/LowerFilters.

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    I stumbled upon this suggestion, but I also had the same question as the next post, and I have not seen a response.  I don't know if or how I should try:

    Nikki,

    You can not go back if the restore points aren't there. Try to reinstall the IDE driver.

    To do:
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    BTW that dog rox in this avitar

    See you soon! MCP. MCDST. LVL 80

    Hi, thanks for the comment on my puppy. She is now 5 MB and her name is Nikki, lol.

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    Hello
     
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    For more assistance on this, contact the manufacturer of the laptop.
     
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    Syed
    Answers from Microsoft supports the engineer.
  • CD/DVD drive not shown in the Device Manager, Information System or workstation

    rockin5b Sunday, May 17, 2009 04:15

    Hello, I have the same situation.  I did everything above that phoenikxz has done to resolve the situation of the missing disk more certain.  The difference with mine is that my drive always light turns on and will behave as if it is trying to read or whatever.  The situation with mine, is that she acts like it works, but it does not show as part of the system.  As I said I'm still having things that happens with mine as phoenikxz's, but my light to the cd rom works as it should.  Any help would be graciously appreciated.

    signed, angry and fedup.

    rockin5b

    Hello Rockin5b,

    Not knowing what exactly you did, well lets give this a try. Have you tried to uninstall your device manager then reboot? If you then, have you tried this quick fix link: http://support.microsoft.com/kb/314060. You need to uninstall all third-party software (example: Roxio, Nero, or iTunes) from your computer before you make the correction. After you restart, you can reinstall your software and try again to see if that solves your problem. Hope this helps you. Let us know anyway. Make it a great day!

    "In the end, the love you take, is equal to the Love You Make"

  • Cannot find CD/DVD drive in my computer on Device Manager. CD - DVD does not work

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    My CD/DVD drive does not appear in the computer or Device Manager. I have read a few forums and tried to delete upper and lower filters, but that no longer works. Help, please.

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    Hello

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    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Check with your Maker system and a device for the two possible firmware updates and
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    -----------------------------------------------------------------------

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    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Hello

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    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    http://support.Microsoft.com/kb/952951
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    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
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    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

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    How to identify an unknown device in Device Manager?
    http://support.toshiba-tro.de/KB0/TSB57014E000QR01.htm

    Then, you can visit the page of the Toshiba driver and may download the driver for the unknown device.

  • Satellite C660d-102 Wlan does not appear in Device Manager - which driver?

    My Satellite C660d-102 wlan network adapter does not work it is not displayed in Device Manager...
    Which driver should be used to solve the problem?

    I am using Windows 7 64 bit on it...
    Tried my level best to install the wifi adapter...

    Please help: (...)

    Hello

    Laptop seems to support the Realtek RTL8188CE WLan card.
    You have the Realtek Wlan driver that you can download here.
    http://APS2.toshiba-tro.de/WLAN/

  • Re: Satellite L40-139 - 10 error code in the Device Manager on the wireless network card

    I have a toshiba satellite L40-139 and I just instaled windows 7 64 bit on it. Since that time my atheros wireless device will not work. I tried updating the driver and windows but nothing.
    In the device manager says code 10 DEVICE can NOT START.

    Help, please!

    Thank you!

    Hello

    If you read here:

    http://support.Microsoft.com/kb/943104

    The Code 10 error code is generated when the Device Manager has not enough information or error that spread upwards by device drivers is not recognized by Device Manager.
    Then, go to the page of the driver and update the driver. If you do not have to win 7, try the vista driver.

    Welcome them

  • Re: Satellite U400 - LAN card are not not in Device Manager

    Hello

    I never used to connect to the local network via an ethernet cable on my laptop because I aways used a wireless connection.

    Today I plugged in the ethernet cable and windows were not detected. And when I open the login window, there is only PAN connection bluetooth and Wi - Fi
    ([see photo | http://img15.imageshack.us/i/digitalizovaq.jpg/])

    So, I thought that the pilot was missing. Then I reinstalled the drivers from the website of Toshiba for LAN. drivers do not have helped me.
    When I look in Device Manager, I can not find my LAN card. It does not appear there. Only bluetooth PAN network card and wireless network card.
    ([see photo | http://img18.imageshack.us/i/digitalizova.jpg/])

    Any ideas how to fix?

    Hello!

    I don't know m but on some BIOS you can enable/disable the network adapter. Did you check that?
    In addition I recommend you load the default settings in the BIOS. Maybe it works.

    And have you ever tried a BIOS update? You can find it on the Toshiba site.

    In the worst case, it s a hardware malfunction of the NIC or motherboard and must be replaced :(

  • Satellite L350 - not visible in the sound card device manager

    Satellite L350 model: PSLD8E
    OS: Vista 32 bit SP2

    Hello

    Cannot install the drivers for sound card and audio device is no longer visible or detected in the vista Device Manager. Tried Realtek drivers toshiba download and disk but still no sound or device after reboot.

    its my dads specifications and he says its just stopped working. When I checked initially, the audio device was reported as driver problem in Device Manager. Remove and try to update the driver, no audio device is no longer only show.

    is it possible that the audio device of the motherboard is loose or defective? Toshiba provides software diagnostic tools to check equipment?

    UPDATE:

    I looked through the windows event logs and discovered several error messages indicating that the PNP device to realtek sound was unexpectedly disconnected.
    don't know if this is due to problem hardware or driver updates.

    Thanks for any help,

    Hello

    Have you tried to update the audio driver of Toshiba page? If she's not always you help, backup all files needed and do a clean install of Windows. Otherwise, it takes more enough time to understand and resolve what the simple installation of Windows and users of the Toshiba forum for the right answer pending. Reinstall it and see if the problem still occurs. The dysfunction of the material is also possible.

    Welcome them

  • Satellite Pro A120: Corrupt registry - error code 19 Device Manager

    I have a Satellite of A.120 Pro I am trying to charge my Creative Zen Sleek MP3 on it but keep getting a Code 19 registry is corrupted message in the Device Manager. How can I fix it

    Hello

    After a short investigation in the Microsoft Knowledge base, I found this description of the error Code 19:

    ---------------------------------

    Code 19:
    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.
    To resolve this problem, you can first try running a Troubleshooting Wizard.
    If this does not work, you must uninstall and reinstall the hardware device.

    This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

    On the tab General properties of the device, click Troubleshoot to start the Troubleshooting Wizard. Click on uninstall and click Scan for hardware changes to load a usable driver. Restart the computer using safe mode, and then select last good known Configuration. This cancels the last successful configuration of the registry.

    --------------------------------------------

    I hope this steps will help you!

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