Satellite M55 - CD uninstalled all of a sudden
Hi all
I have a Toshiba - Satellite M55 5325 and used for a few years and found it works great so far.
A few days ago there was a problem with the CD-rom with the following symptoms:
-I don't see the DVD/CD drive opening of workstation
-When I open the computer management / Device Manager, I found a question mark under CD-ROM/DVD-rom readers
-After trying to uninstall the drive for CD/DVD rom and let the computer to automatically reinstall, I found a message reading: + Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) +.
I tried to search around for the online player but no result...
Some of you already know this problem before and you could just help me out with it please?
Description:
Toshiba laptop M55 - 5325
The DVD/CD rom TEAC DV-W28EAT
Thank you very much.
Hello
I hope that this article will help you http://support.microsoft.com/kb/314060/en-us
Tags: Toshiba
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Ahead WinASPI: file 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver = 2.0.1.74, size = 164112 bytes, created 02/11/2004 13:54:32NT-SPTI used
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Bus type: default (0)-> ATAPI, detected:?
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CARPET * a DVD - RAM UJ-years 840 D: CDRom0
=======================AutoRun: 1
Excluded drive IDs:
WriteBufferSize: 73400320 (0) bytes
ShowDrvBufStat: 1
BUFE: 0
Physical memory: 502 MB (514480 KB)
Free physical memory: 160MO (164772kB)
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QUERIES PFiles: 0x0
Use consultation: 1
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Compilation ISO
15:18:55 #1 text 0 file Isodoc.cpp, line 6411
ISO document burn settings
------------------------------------------
Determine maximum speed: FALSE
Simulate: FALSE
Write: TRUE
Finalize the CD: REAL
Multisession: FALSE
Burning mode: DAO
Mode : 1
: ISO 2 (31 characters)
Character set: ISO 9660
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ReadBuffer-Pipe got 262144KB of memory15:18:55 #3 text 0 file Reader.cpp, line 124
Player running15:18:55 #4 text 0 file Writer.cpp, line 113
Writer D: MAST * A DVD - RAM UJ-race years 84015:18:55 ISO9660GEN #5-11 file Geniso.cpp, line 3312
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Recorder: MAT * a DVD - RAM UJ-years 840, media type: DVD + R
Disc manufacturer ID: MBIPG101, media Type of ID: R04, product revision number: 1
Disc Application code: 0, extended information indicators: 315:18:56 #10 Text 0 File DlgWaitCD.cpp, line 458
> Protocol of DlgWaitCD activities:
=========================================15:18:56 #11 text 0 file ThreadedTransferInterface.cpp, line 847
CIS (after recorder preparation)
0: TRM_DATA_MODE1)
2 indices, index0 (150) not provided
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--------------------------------------------------------------15:18:56 #12 text 0 file ThreadedTransferInterface.cpp, line 1059
Prepare recorder [D: MAST * a DVD - RAM UJ-years 840] for write in CUE-sheet-DAO
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==========
MCN:
TOCType: 0x00; Session closed, fixed disk
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0 x 00, FilePos 0 0 4686151680, ISRC ""
Introduction DAO:
===========
__Start_ | ___Track_ | _Idx_ | _CtrlAdr_ | _RecDep___ _
0 | Lead-in | 0 | 0x41. 0x00
0 | 1. 0 | 0x41. 0x00
0 | 1. 1. 0x41. 0x00
2288160 | Lead-out | 1. 0x41. 0x0015:18:56 #13 text 0 file SCSIPassThrough.cpp, line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME15:18:56 #14 phase 24 file dlgbrnst.cpp, line 1725
Caching of files started15:18:56 #15 text 0 file Burncd.cpp, line 4132
Cache writing successful.15:18:56 #16 phase 25 file dlgbrnst.cpp, line 1725
Caching of files completed15:18:56 #17 phase 36 file dlgbrnst.cpp, line 1725
Burn process started at 8 x (11 080 KB/s)15:18:56 #18 text 0 file ThreadedTransferInterface.cpp, line 2685
Check position of the point disk 0 (relocatable, disc pos, no patch, orig to #0 info): write to #015:18:56 #19 text 0 file Cdrdrv.cpp, line 8411
-A DVD structure: physical Format information (00 h).
Layer: 0, address: 0 (0 h), AGID: 0; Length: 2050
Book type: DVD + R (10), part Version: 1.0 x (1)
Disc size: 120 mm, maximum speed:(h F)
Number of layers: 1, track path: path of the parallel runway (PTP), layer Type: recordable
Linear mass: 0,267 um/bit, track density: 0.74 um/track
Starting the number of physical sector of data area: 30000 h (DVD-ROM, DVD-R /-RW, DVD + R / + RW)
End number of physical sector of data area: 26053F h
End sector number in layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
There is no data in Burst cutting area (BCA)
Disc Application code: 0 / 0 h
Scope of Information indicators: 3 h
Disc manufacturer ID: MBIPG101
Media type ID: R04
Product revision number: 1
Number of bytes to use physical format information in ADIP up to byte 63:56
Particular media [16.63]:
00 00 03 4 42 49 50 47 - 31 30 31 52 30 34 01 38... MBIPG101R04.8
23 54 37 12 02 42 6 02 - A8 6 B 15 15 0 B 0 B 08 08 #T7. BN... k...
01-19-1 B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00...15:18:56 #20 text 0 file DVDPlusRW.cpp, line 666
Begin to write his address to the LBA 0
Mode high compatibility DVD: Yes15:20:47 #21 SPTI-1128 file SCSIPassThrough.cpp, line 323
D: CdRom0: SCSIStatus (x 02) WinError (0) NeroError(-1128)
Key: 0x03 (KEY_MEDIUM_ERROR)
Printing Code: 0x11
Meaning of Qual: 0x00
The CDB data: 0x2A 00 00 00 03 00 00 00 20 00 00 00
Sense area: 0xF1 00 03 00 00 00 00 0 a 00 00 00 00 11
Buffer x05e50000: Len x 10000
0 X 40 86 AB A0 6 B 93 01 4F 75 2 A 54 25 B7 F6 D3 E5
0XA9 FC 97 DF 55 73 64 2 AA AF 96 7 D B8 4 C 7 C 66
0XC1 9TH C1 FF FF 55 59 DB 08 65 CB 6 CA B9 0C HAS 2 B15:20:47 am #22 RDC-1128 file Writer.cpp, line 302
Unrecoverable read error
D: MAST * A DVD - RAM UJ-YEARS 84015:20:47 #23 text 0 file ThreadedTransfer.cpp, line 228
all writers idle, stopping conversion15:20:54 #24 text 0 file ThreadedTransfer.cpp, line 222
conversion idle, stopping reader15:20:57 #25 SPTI-1106 file SCSIPassThrough.cpp, line 323
D: CdRom0: SCSIStatus (x 02) WinError (0) NeroError(-1106)
Key: 0x03 (KEY_MEDIUM_ERROR)
Detect Code: 0 x 73
Meaning of Qual: 0x03
The CDB data: 0x5B 01 01 00 00 01 00 00 00 00 00 00
Sense area: 0 x 70 00 03 00 00 00 00 0 to 00 00 00 00 73 0315:20:57 #26 SPTI-1106 file SCSIPassThrough.cpp, line 323
D: CdRom0: SCSIStatus (x 02) WinError (0) NeroError(-1106)
Key: 0x03 (KEY_MEDIUM_ERROR)
Detect Code: 0 x 73
Meaning of Qual: 0x03
The CDB data: 0x5B 01 05 00 00 00 00 00 00 00 00 00
Sense area: 0 x 70 00 03 00 00 00 00 0 to 00 00 00 00 73 0315:20:57 #27 phase 127 file dlgbrnst.cpp, line 1725
Generating borders high compatibility DVD15:20:57 #28 phase 129 file dlgbrnst.cpp, line 1725
Production DVD borders completed successfully15:20:57 #29 phase 38 file dlgbrnst.cpp, line 1725
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File ' Drivers\CDRALW2K. SYS: Ver = 6.2.0.132, size = 24698 bytes, created 23/10/2003 04:15:02
File ' Drivers\PXHELP20. SYS: Ver = 2.03.28a, size = 20640 bytes, created 05/31/2005 23:36:01 (Prassi/Veritas driver for win 2 K)Registry keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs: 0 (Security Option)Hello
I can't find any strange or mysterious messages in the log file.
You suggested that the drive can burn CDs but not DVDs.
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Unfortunately, I have no solution for this problem. The replacement drive must resolve.
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