Satellite P300 - 1 9 - is not read or write CDs

I have a new laptop Satellite P300 - 1 9, which has the Pioneer DVRTD08A combo player. (+ Windows Vista, updated firmware and drivers).

The problem is that he does not read write or see even any CD! When a CD is inserted and as I click on the CD/DVD drive icon in Windows Vista, it makes noise repositioning for a few minutes and then he said: 'no disc '. Tried CD, CD - R and CD - RW Verbatim quality - still...
At the same time, the disc works with any DVD.
So I'm not shure, but I guess that should not be a hardware problem (like the lens dirty), I suppose also that is not a problem of filters in the registry, otherwise he would not see all the disks...

Someone has an idea how solve it?

> When a CD is inserted and as I click on the CD/DVD drive icon in Windows Vista, it makes noise repositioning for a few minutes and then he said: 'no disc '.

This problem appears after the update of the firmware or it seemed before?
What firmware version did you use?
Have you checked if the CD/DVD drive has been recognized in the BIOS?

I checked the page European driver of Toshiba and there are a few different firmware updates.
But not all are designed for DVRTD08A.

The update of the firmware v1.54 was designed for DVRTD08A and these FW Update resolves the error, the STRANGE does not stand on the SATA AHCI mode

However if the CD/DVD drive is recognized by the BIOS and Windows operating system then this problem could be related to the hardware failure and in this case the material should be checked and replaced if necessary.

See you soon

Tags: Toshiba

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