Satellite P300-PSPCCA - malfunction of the fingerprint scanner

I had my p300 for a little over 8 months know and use the reader of fingerprints as well as the software to connect and protect a VERY large amount of personal data and work related documents.

And yesterday when I tried to access some schemes of work I opened the folder and right click on the file clicked on unprotection leader skipped the small box with the fingerprint to the said analysis of fingerprints digital I did and he said too short scan.
I scanned again and again and again same result every time.

What I do im thinking of sending it to the service to have the reader/scanner replaced.
I tried to reinstall the software and I restored the entire score of the point has upward, two weeks ago, but with no result.
He said still too short.

Is their anything I can do on my end, so I lose my phone again for 6 weeks (Yes, it took them that long to repair my laptop and that I still had to ultimately collect the repair center)

Hey Buddy

I found this FAQ from Toshiba:
http://APS2.toshiba-tro.de/KB0/TSB9802O50000R01.htm

This doesn t will provide a solution to your problem, but it provides information about the files that are protected by fingerprints.
The fact is that if you would like to try to reinstall the OS and move the files to another location then the files are not accessible more and you will not be able to take out them more :(

I have no idea why your fingerprint reader does not read your fingerprint. Maybe there is something wrong with the sensor or something like that
I think that it s not a software issue since you can receive and message from fingerprints, saying the analysis was too short so I m thinking that it s associated with a sensor or a scanner.

Hmm, it would be interesting to know if the footprint would be functions after the system recovery, but that means that the whole HARD disk should be formatted and you would lose the files

Tags: Toshiba

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