Say there is jams when there is not.
The printer stops, says there is a jam and there isn't. I looked and there is no bits of paper stuck inside. He wil make loud slamming noises or grinding noises and then stop and say he is blocked. I just press OK and it usually comes out. Sometimes, he will spit on a white sheet or it will not print the sheet that "stuck". And now it's printing the pages a little twisted. I checked the cartridges and they move freely, the paper is stacked evenly and 20 pounds of paper. Don't know where to go from here. Thanks to all those who may have an idea!
Given that the 4500 is seen frequent paper jam messages, and the impressions come out twisted, I bet the problem is dirty rollers. Follow the steps described in this document. Most of it you probably did, but in any case, follow the steps just to double check. If this does not work, try the resets listed below. If none of this works, you need to replace the printer.
To do a hard reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5. plug in the printer and turn it on.
To make a partial reset:
1. make sure that the printer is turned on.
2. pull on the power cord from the printer.
3. pull out the power cord from the wall.
4. wait for 30 seconds.
5. plug the power cord into the wall, but do not connect the printer.
6. press 3 and # buttons.
7. while now buttons, plug in the printer.
8. when the lights come on, release the buttons.
Tags: HP Printers
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