scam?-j' was called by a company that said I had a problem with my computer

Similar Questions

• I received a phone call from Global Computer Center, who said he had a problem with my computer

  I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?

  I refused is an offer of assistance on the ground that it was not convenient.

  * original title - CONTACTS of PHONE *.

  Hello

  It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.

• I got a phone call from a benny edwards who said Microsoft and had found problems with my computer.

  * Original title: defraud my computer

  I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union.  When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure.  I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?

  To protect yourself, your information and your PC, follow these steps:

  • Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
  • Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
  • As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
  • Personally, I have a clean Windows installation, because something could have been tampered with.

  For more information, visit the Microsoft Internet and Security Safety Center

  For more information on how you can these types of phone scams, visit this site.

  I hope this information has helped. Let us know if you have any additional questions.

• I was called by someone who said that I had a problem with my computer

  original title:

  I think I was a victim of a SCAM, a solution Windows online Eric called me to say that I had a problem with my computer.  He had me to enter a code (key Windwos more R entered eventvwr and gave me all the error messages that have been sent to microsoft.)   He had a technician take over my computer to see if the software layer of secruity has been exceeded, the technician SAIS Yes and wanted me to buy a new title for my windows XP to 120.00.    I said no. I have his contact details, it was California.

  How has this affected my computer?

  Remove all error events that affect the system?   to see u windows touch R and then type eventvwr.

  Microsoft can verify the software layer of security to see it really happened to expire?

  Hello

  Its a total scam. Uninstall their software and then perform a system restore before you install.
  Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and others. (Do not
  on the computer compromise and it would be better to do it on the phone or in person.)

  You can even restore your system to factory fresh to make sure their software violates not
  your security. (Ways to re - install Windows Clean - removing everything on the backup drive so all the data
  before hand.)

  ====================================================================
  ====================================================================

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Do not fall for the fake phone Tech Support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ===========================================================
  ===========================================================

  Follow these steps carefully:

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Stephanie (02) 80051246, says he works for Windows. Cold call, and she claims that she can solve my problem with bugs! You want to take advantage of this new?

  I would say that Windows does not use telephone marketing.

  She left this number to call back me on.

  U would take it?

  Cause I'm not calling her back!

  Tim.

  This is a known scam.  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Microsoft will initiate all calls to you. You will first need to call them.

• I know that many have had the problem with Windows 7 check disk at startup and having to press a key within ten seconds... solution as a guest... but

  The command line does not work.  I am the administrator and it is automatically elevated command prompt.  I type CHKNTFS /X c:

  I get an error message: "is not recognized as an internal or external command executable program or Batch file" won't play with my registry.  Any help please.

  Thank you and all who responded.  It seems that the chk dsk is enacted by System Mechanic (which I think is an excellent program).   I learned, however, to run a command as administrator prompt.  I always started it with the command run and not as a typed command.

• Unable to connect to a payment account that I never had a problem with the front

  Invalid e-mail or password is the error message I got... people I make a payment to have been able to access my account, so it's a firewall, the thing about security on my computer. Recently, I had to 'ok' all my plug-ins and this is strange... There is nothing wrong with my email or password... There's something blocking thank you me...

  First clear the cache of all corrupt cookies. Go to the subject: permissions, locate the site, and then click "forget this Site".
  Try to connect again.

  It could also be an entry password corrupt in password manager. Check it out:

  • Password Manager - don't forget, delete, modify and import passwords saved in Firefox

• Microsoft calls customers about problems with their computer? I received a call; They claim back Monday at 14:00.

  I received a call from Microsoft saying that I am facing a problem on my computer.  They said there are technical service.  I told them it sounded like a scam and they said they could prove it.  Told me to press the Microsoft button while pressing the letter 'r '.  I told them that I don't have the time to do what I was about to leave the House for a race.  They said they'd call back Monday at 14:00.  Is it a scam?  Or is it legitimate?

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  It's a scam.

• I get calls from a company that says they are MS, is - a scam?

  I get calls from a company that says they are Ms.  (last 4 times) they said that my computer reports that I get errors, and they want to use the observer for the team to go into my computer and help me. Is it a scam?

  Hello Margaux.730,

  Yes, it's a scam. Do not give them access to your PC, they will try to steal personal data such as bank details etc. When they call again just tell them you don't have a PC or simply hung up. Never provide personal details or credit card number because they are also after the money too.

  Unless you have a prepaid contract or have opened a support ticket no Microsoft will call you about your PC problems.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• Suspicious call telling me that I have problems with my computer and turn it on

  I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer.  Been suspicious so I asked who she was.  Quickly, she replied that she was working for a company that supports Windows XP and Vista.  I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number).  I informed her that I was very suspicious and asked for a phone number.  Basically, she said that she only wanted to help and could not if I don't turn on my computer.  I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live).  I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate.  Suddenly, there was silence on the phone.  I was right to do what I did?  I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (these people often but not always use the name of Microsoft)

  If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.

  There is no way she could know whether or not you have malware on your system before she calls you.

• people keep calling from 'Windows Tech Dept' Indian accents telling that there is a problem with my computer at risk

  I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department.  A woman comes to call.  She said her name was Fiona and his identification number is 1104.  Call back phone number is 1-866-539-8674.  She was very beautiful, but persistent.  I got his information to call her back.  She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer.  She wanted to go on the computer right then, and she show me all error messages or something like this.  I said my husband was using the computer and I was in the middle of something, which was true.

  I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer.  Is this related?  What exactly means that Windows XP is no longer supported?

  Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats?  Calling us that part just seems unlikely.

  Y at - it a Tech Department Windows calling proactively computer users?  I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?

  Thanks for the reply.

  See the following for more information:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

   

  NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx

• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer

  Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer is full of viruses.
  After a long session by phone, Gerard I would like to check the status of our security and asked for a number to call them back.
  the appellant appeared to try to sell a security system, still called aammy said he called on your behalf, I don't call back, but am worried about the security of our information on the pc.
  who is George

  Please see no such response above and also the following sticky thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-callemail-from-someone-saying/98a199f4-82cd-4433-b333-045451b89e2d