scan to computer function more hp officejet pro 8600 keeps disabling

Similar Questions

• Control Panel more HP Officejet Pro 8600 not lit and will not work

  Control Panel more HP Officejet Pro 8600 not lit and will not work. It worked except the last 4 days. I can use certain features of the computer as a scan but can not manually use Control Panel. Nothing DOES not illuminate. The power button is on but only weakly.

  Hi kwhofms,

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• More HP Officejet Pro 8600 - Fax answering incoming calls instead of answering machine

  I set up the fax on my new HP Officejet Pro 8600 Plus & the fax at the end past all test report & yes I used the good cable for the phone (the one that came with the fax) However when someone calls, the fax picks up the call rather than the answering machine.

  Can someone tell me how to fix this please?

  If you get only fax from time to time, I suggest to turn off the auto answer on the 8600, and when you hear the fax tone, * #123 to tell the fax machine to pick up. In this way, you can leave your answering machine like that and do not miss faxes.

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• I have problems printing and scanning to an ipad with the officejet pro 8600

  The iPad works on when the HP officejet 8600 scanning and printing to the HP officejet 8600. I have an iPad 2 IOS 5.1.1

  Thank you for the information. It is most probably the cause of your problem. We have noticed with some iOS updates that some features don't work or work differently than before. I think your best option at this stage would be to buy a wireless router low cost of N. sorry for your trouble!

• OfficeJet Pro 8600: How can I disable the 'Fax' function on my Officejet Pro 8600

  When I try to print from "Firefox" it attempts to send a fax. If I try to close the fax, the page prints ever. I have no phone line and you want to disable the service "Fax".

  @vickiJohnk

  Welcome to the Community Forum of HP.

  'Default' printer can be set to be the 'fax' instead of your main printer.

  See the following topics:

  Print to printer without first record in the file

  In general, if you do not configure the fax - and that you do not accidentally - access you should not have to worry about this.

  You can find more information on fax in the User Guide, Page 62.

  If you have any concerns that 'something' is entered in the configuration of the fax that you ignore, you can check / look at your configuration of the fax machine (as well as all of your facilities to printer) using your EWS link on your printer.

  Example:

  

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP officejet pro 8600 more: hp officejet pro 8600 more prints from iphone cell phone

  I use this printer for several years with no problems. I've already printed for numere and iphone / ipad. Yesterday my laptop ordinary started to give me problems and I have to reboot constantly. Today, my printer started giving problems. It works with the iphone feel but my laptop does not work. I followed doctor scan and it says that it cannot solve the problem. I unplugged the router, then printer, left off the coast for 60 seconds and then re-connected - first router, then printers. Always the same results. I see the file in my queue of the printer, but it does not communicate. I noticed that the blue wireless to the left of the home screen display is not on. The results of the test wireless network prints a page that says no problems found. The ip address is 192.169.1.2; However the address on the actual printer had a different extension. I need to use this printer for work documents.

  He says that the printer cannot be contacted over the network. Also says the device is off. However, if I print from iphone, it works.

  Can someone help me?

  

  Think about scoring the post that solved the problem as 'Accept as Solution' while others having problems may find that worked for you.

  And Yes, the wireless light should be on, except if you have an Ethernet cable connecting the printer to the router in which case the without wire would be disabled, but the printer would operate on the network and have a wired IP address.

• OfficeJet pro 8600 more: HP officejet pro 8600 more - error B86F3A7C

  Our printer is locked with all lights flashing. Or turned off, it starts good then shows the errornumber pasted below - and starts to Flash again. How to return to the normal operating mode?

  

  Hello

  Please try the steps below...

  1. While the printer is on, remove the ink cartridges and the print head.
  2. Unplug the power cord from the back of the printer.
  3. Power to the router.
  4. Connect the power cord to the printer.
  5. When you are prompted, install the print head and ink cartridges. Verify that you set the print head latch.
  6. Wait Unitll the printer is silent.

• My OfficeJet Pro 8600 more returns "not recognized computer" when I scan from desktop computers.

  My 8600 OJPro more has been configured to recognize my Dell computer.  What settings should I on my computer for the printer OfficeJet Pro 8600 more allow scanning from my Dell desktop?

  I would try to run printing HP and doctor Scan first to see if the problem can be solved with this automated tool.  Click here to access the tool.

  Thus, there are measures to check the WIA service:

  (1) type services.msc in the section run or search programs and files

  (2) scroll the WIA: Acquisition of Image Windows service

  (3) to ensure that this service is running.  Click on stop, and then restart to ensure that the service is running properly

  (4) restart the PC to see if WIA will resume functionality

  (5) check the properties (right click on WIA) 2 dependencies are defined

  (6) check to make sure that the remote procedure call (RPC) is running

  (7) check the detection equipment core and make sure that this forum works

  Let me know how it goes.

• HP Officejet Pro 8600: scanning on glass OK; scanning with ADF gives a gray line

  Hello

  When I scan a document on my HP Officejet Pro 8600 glass all in one, everything is OK.  However, when I use the ADF for scanning, a gray line appears on the scanned document.  Can I reslove cela to clean something or is this a technical problem?

  Thank you!

  Marc

  Hello there is Marc aka @mk75053 ,

  I'm sorry to learn that when you scan from your ADF file, you see a line on your document. This is usually fixed by clean under the scanner, however there could be other causes. I have the best guide for this type of situation that will show you where clean and give the appropriate instructions. I hope that this rid your question!

  Click here to start: vertical stripes, lines or streaks in the Copies, faxes or Scans

  Please let me know if I can help further.

  Best wishes

• Set up the scan to E-mail for Officejet Pro 8600

  I'm trying to set up the scan to E-mail for an Officejet Pro 8600. In SAP, I configured the mail server correctly (received confirmation by e-mail). In other posts I found that I need to put in place the profile of outgoing e-mail through the tab on the built-in Web server, but it is not option, nor is it a deposit Email section.

  Also, when I use the HP (on Mac OS Lion) utility and click on the Scan to e-mail setting, I get the Scan start setting Email button. This brings me to the SAP, but the page does not load correctly: there is no instruction whatsoever.

  Someone at - it no clues?

  Ignore that - I realized that the 8600 Pro does not support this feature... only the 8600 ProPlus made.

• OfficeJet Pro 8600 - 'Edit analysis jobs' in utility HP not clickable

  I initiate scans of my mac to the Officejet Pro 8600.  Everything works fine, but I can't change the scan destination folder.  It is by default in the folder of photos on my mac.  To access scanning HP utility parameters, the button 'Edit analysis jobs' is grayed out and is not selectable.

  I uninstalled and re-installed Officejet-Pro - 8600_v12.23.0 - 2 and made a check and repair disk permissions.

  I use a Mid 2012 MacBook Pro with OS X 10.9.2 and communicate with the printer via Apple Airport Extreme version 7.7.2.  Airport Extreme is connected to the printer via a USB cable.

  

  Hello eljnlm,

  Welcome to the HP Forums!

  I understand that you are unable to change the folder of destination of scanning on your Mac computer. Thank you for providing such detailed information! I will do my best to help you! I noticed that you do not have the HP Update Web site software.

  I recommend you to uninstall the software here. I know that you have an Airport Extreme, but it is connected by a USB cable. I would recommend following these steps to achieve a solid wireless connection. Please unplug the cable USB of the router and the printer.

  Make sure that you have run the Wireless Setup Wizard on your printer. I'll give you a document HP if you did not do this operation here. Then, please install the latest version of the software from the HP website here. Follow the rest of these steps in this document.

  Please post your results.

• Scan is terrible quality on my new pro 8600 hp office jet all-in-one

  Not only did I ghost lines quality is terrible, y at - it an update to help fix this problem?  I have to edit each document by adjusting the contrass, which makes my homework look as if it was burned down, so my instructor can read. Uhggg. I tried hard start and cleaning of the listed procedures, but none of it worked.  After I scan it and doctor a document that is mostly in "BOLD" impression. I save on my desktop as a pdf and then later join my email.

  Hey storm,.

  I see that you have a scan image quality problem with your Officejet Pro 8600.  I would check how you have this printer connected to the power.  The unit has a built in the surge protector and using the 8600 with one another surge protector/power strip can lead to problems of image quality with copies/scans/faxes.  I advise to connect the printer to a direct outlet if this has not already been done.

  So, check to see if the issue of image quality is with the scans or the question follows with copies so?  Try to make a copy of a scanned document, compare the original and the copy the image on your screen.

  Try another test I scan a document, and then print the resulting scanned image.  It corresponds to the original, or is it like the image displayed on the PC?

  You start the scan of the front of the 8600 or from the software on the PC?  How the 8600 is connected to your PC?  What is the operating system of the PC connected to the 8600 that you use for the scans?

  I want to make sure exactly where the problem is that I used many 8600 s and had no problem with scanning as you describe.

  Jason

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet Pro 8600 more Scan to the computer

  OfficeJet Pro 8600 more "computer scan", "Save as editable text" computer PC with Win 7 and JO 8600 Pro installed and operating normally, JO 8600 Pro on a wired home network.

  How does the 8600 file names and how can I control the names.  My 8600 JO ProPlus is name my text files using a name I once attributed to a sweep of several weeks rather than use some name generic scan or the date!

  To change the settings of advanced scanning

  Function of your printer, advanced settings contain options to adjust the brightness, contrast, quality scan, set the OCR language and change the destination of digitization.