Scan to email on Photosmart 7525

Similar Questions

• error when scanning to email HP Photosmart 7250

  I get an error message when you try to scan to e-mail.  (Photosmart 7250) scanner was working fine but now when I try to scan to e-mail, I receive a message stating "unable to connect to web services.  It seems that many other users have had the same problem but I can't find a solution online.  Help, please.

  Thank you.

  Hello 9harleygirl9

  Welcome to the HP Forums!

  I'd love to help solve your problem scanning to e-mail! This error occurs usually when there is a server error. First of all, please try the following steps to set the connection to the application:

  1. Select the Web Services on the front panel of the printer, then settings.

  2. Select "delete web services" and wait as the services to be eliminated.

  3. Once finished, you will return to the home page.

  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.

  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  These measures are intended to refresh Web Services. Doing so could re - connect to the scanning application to e-mail to work properly.

  Need more help after that? If the problem is not resolved, you may experience a problem with the IP and DNS address. The next solution is to define IP addresses and DNS to static values. Please try these steps next to do it properly:

  1. open Internet and type the IP address of the printer in the address bar (ex. 192.168.1.201), and then press ENTER.

  2. This will open the short built-in Web (EWS to) printer server. Click on the tab 'Network' or 'Networking', then 'network (IP) address.

  3. click on "manual IP". So that gives it a compatible address, click 'propose a manual IP Address.

  4. when it is created, click on "Manual DNS Server".

  (a) in the "privileged" section, type 8.8.8.8.

  (b) in the section "alternate", type 8.8.4.4.

  5. then, turn off the printer, the computer, the router and the modem.

  6. turn on the router and the modem and wait for about 2 minutes. Turn on the next computer and then the printer.

  At this point, try another scanning to email and please let me know what happens. Thank you and have a wonderful day!

  Mario

• HP Photosmart 7525: Scan feature installation and configuration on HP Photosmart 7525

  How can I install / set up the scan on the HP Photosmart 7525 function.  I never connected when I bought the printer?

  Hi clipper91,

  Thank you for your answer!

  To find out if you have the full feature software and drivers installed, go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan icon. If there is not an HP Scan icon, then the software has not been installed.

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Photosmart 7525: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my HP Photosmart 7525 is no longer allow me to save the scans to the computer.  The "Save" button is gray and impossible to be clicked.  He'll copy, print and scan documents, I just can no longer save to my computer.

  When I enter the HP utility > settings > scan settings > scan to the computer, the software scans my system, then gives me an error message that says:

  "Scan of the computer can not be activated.

  The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I completely uninstalled the old driver software (which says that HP should run on any Mac OS after 10.6) and reinstalled the latest drivers that it is compatible for the 10.11 and later.  I always get the same answer.  Printer will print, will copy, will scan, but not save to the computer.

  Yes, I already rebooted one device at a time, and Yes, I disconnected and reconnected all devices in separately.

  What can I try next...?

  Hey there.

  EASY SCAN can be installed, use 1.6.0 - works well with SIERRA.

  Kind regards.

• HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

  My photosmart hp 6510 displays error - 95 when using scan to email. Help!

  Hello @twinec, greetings!

  Thank you for joining the Forums of HP Support! I came across the question you posted, and I want to help you with the best of my knowledge.

  You can try a manual DNS address assignment to fix most of the analysis of the questions by e-mail. Try the steps mentioned below and check:

  • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
  • Type the IP address in your web browser to get the EWS page on your computer printer.
  • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
  • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)
  • Save the settings. Restart your modem, router and printer.

  Let me know how it goes! Good luck

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Photosmart 6520 all in a single pri: scan to email error

  I am trying to scan to email, but an error message connection server 403 error. There was a problem connecting to the server.

  Help. I need to scan documents.

  Hey @twoz923,

  Thanks for posting in the Forum from HP Support.

  I understand that you are not able to scan to email using your 6520 HP Photosmart e-all-in-one printer.  I would like to help.  I have a few troubleshooting steps that can restore this feature.

  First of all, is your printer connected to your wireless network?

  • From the front of the printer, press the wireless icon -make sure that it displays an IP address indicating that you are connected to your network.  If so, proceed as described below, if you are not connected, click here to learn how to fix.

  Then, are your webservices enabled?

  • Front panel of the printer, press the icon shown in the image below:

  

  • If the printer displays an address [email protected], your Web services are enabled.  If this isn't the case, tap Activate Webservices and press OK to enable automatic updates.

  If you encounter a problem with the activation of the Web services, I recommend that you try to set a manual DNS address for your printer. Often, I find this useful step when working with printing and scanning to E-mail configurations.  It will strengthen the ability of your printer to make a secondary connection with your router.  My friend @PrintApper has asked the steps to set a manual DNS in a post on the Forum - click here to access and scroll down for 'E.      Set a manual IP/DNS server settings of your printer. "

  Once you have enabled Web services, tap the Scan icon to complete your analysis of the configuration of e-mail.

  Please let me know the result of your troubleshooting by responding to this post.  If you encounter other obstacles of installation I am always happy to help you.

  Have a great day and feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below, if I solved your problem.

  (edited for formatting)

• Photosmart 7250: Scan to email does not work

  Hello

  all my printers apps work except scanning to e-mail, having connectivity problems. Can you help me please?

  Hey @Sönke,

  Welcome to the Forums of HP Support!

  I see that your 7520 Photosmart e-All-In-One Printer will not connect to the server when using the scan to email app. I can help you with that.

  To resolve this problem:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click web services icon again.
  5. Click on accept and Yes.

  Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on accept the Solution to help other users find this post. If you appreciate my help, please view it by clicking on the icon of the thumb. You will find two icons below this post.

• Photosmart 7525 scan to mac... Help!

  I recently bought an iMac (OSX 10.9.4) and a HP Photosmart 7525 e-all-in-one printer.  The print and fax work fine, but I can't scan to my computer.

  I installed the HP software on the HP download site, but I always get a message on the printer that says "any computer" how to fix this?

  Hi @mfspectrum,

  I see by your post that you are unable to scan. I can help you with this.

  Enable the analysis of parameters of the computer. A "no computer detected" or "Connection error" message while scanning. Go to Solution two: check the Scan to the computer, the first step setting: check the Scan to the computer setting.

  Check the name of the driver that is installed by the printer. Airprint driver could be installed instead of the printer driver. (usually by default, Airprint)

  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen should display the name.

  If the name of the printer indicates Airprint, then it of the Apple drivers, remove it and add the name of the printer back in the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Try and start a new search.

  If you need help, let me know.

  Good day!
  Thank you.

• Photosmart 7520: Photosmart 7520 Scan to Email problem

  Hello

  I have the same problem as almost all the other posts in this forum. I can perform all functions with my Photosmart HP 7520, print from my Mobile / Tablet / PC, Wi - Fi all the Apps front panel, connect to the printer via IP fixed, applications via ePrintCenter etc... Until recently, I could also do a "Scan to Email" but which has suddenly stopped working to fail "unable to connect to Web Services.  Confirm access to the Internet and try again. "I tried all the previous suggestions including cycling the power on my router then the printer, all with no success. As mentioned the only funtion not working is "Scan to Email". I understand there is a 'special reset process' that is sent by electronic mail private users with this specific problem. Could you please make this available.

  Thanks in advance...

  Hi Shoe59,

  I finally got the work of Scan-to-Email service.

  I ended up removing the "Web Services" - via the printer-> Web Services-> settings Menu-> remove Web Services. Immediately after I went through the same steps of menu and "enabled web services" again (I think that something has been downloaded to the printer) and a page is printed with an activation code where you need to connect to your account connection HP and basically setup your account to e-mail printer as again from scratch. that is, you get sent to you 4-digit Code, enter this in the menu of the printer to continue setting up your account. I have set up several Scan-to-email accounts and tested them all and they work now just like before. The only witch hunt, I couldn't use the same EMail address of the printer as the connection HP site said that my old Email address was already in use.

  I am convinced that there is a change in the backend (cloud side) which requires you to remove & reinstall web services to make it work again. Anyway give it a try if you haven't already and hope this works for you as well.

  See you soon

• HP Photosmart 7525: HP Photosmart 7525 will not scan to e-mail

  Every time I try to scan to email using this printer, I get an error message that it does not connect to web services, however, I know that I am connected.  What can I do to fix this?

  Hi @mash2531.

  Welcome to the Forums of HP's Support. I understand that you have a problem with of your 7525 E-mail scanning function. I would like to help.

  Tap the icon of ePrint printers. If you get a server connection error then the printer all is having a problem connecting to the internet. Try to turn off the printer and then unplug the router for a minute.

  If you do not get a connection message server, the problem is with the scanning to email app. You must reset the Web Services. Note: this will cause the printer to lose his address current ePrint and wipe all the information from the scan to email app.

  While in the Web/ePrint Services menu select setting. Then scroll down and select delete Web Services. You will be taken back to the main menu printers. Press again the Web Services/ePrint and enable Web Services.

  Re-Setup scan to e-mail.

  If you have any questions, or if this does not resolve the problem, let me know.

• Photosmart 7520: Scan to email

  Hello

  I created my adr e-mail on the printer and checked my email adr. the PIN code, which is sent to me HP

  But when I start the process by clicking (the printer), "Scan"--> "Scan to Email"--> Select the My Email account--> select the type of scan (video): the printer as it is unable to connect to the Web service?

  The printer is connected by WiFi and have good acess and is no problem scanning/printing from a PC or MAC - what to do?

  Concerning

  Brian

  Hi latifa.

  I understand that you have some problems using scanning to E-mail with the Photosmart 7520. She seems to have the installer without problem, but it indicates that you do not have access to Web Services.

  Try the procedure described here: Re: problems scanning Photosmart 6520. You don't have to worry about the title and mentioned printer, the steps will be the same.

  Can't wait to hear if this helped.

• HP Photosmart 5524: scan to email problems

  I can not scan to e-mail (or access apps) of the printer itself. "Blue light" wifi is on, and I was able to print by sending documents by e-mail to the printer. Thus, the internet is certainly connected.

  I've used the scan to email successfully, but since I changed my internet provider I can't any longer.

  I'm working on a Mac OS (10.5.8) which is not supported by this printer (annoying that the Mac is not very old!)

  Any help much appreciated.

  Hello-

  Is there a way to solve this problem by removing the web services, reactivating it. This would however, you must obtain a new email address.

  You can also try to remove the app (scan to e-mail), and then reinstall it.

  Let me know if it works.

• HP Photosmart 7525 all-in-one, scan to e-mail only questions, no attachment in Mail.

  Help! It worked well, and recently it seems buggy. I always use scan to e-mail and now there is no attachment. I read problems of this kind with other printers but got no results since the suggested fixes, such as shutdown, reboot, etc.
  Wireless connection has not changed. I have the scan to e-mail and use an iPad. I tried to use a USB to my iPad and it does not work. I tried to use a flash drive and was able to scan at that but this changed the resolution of the analysis and it's useless in my case.
  Any suggestions?

  Hi SOShh,

  I understand that your scan to email app does not work.  Try the following steps.  Let me know the results.

  1. unplug the printer and the router.

  2 plug in the router to the top after a 1-2 minutes.

  3. plug the printer upward once the router is back

  4. go in the front panel of your printer.

  5. turn off ePrint.

  6. turn ePrint on IT.

  7 print the Info page.

  Try to scan again