ScanJet G4050: Scanner does not any software application launch.

G4050 scanner fails to scan initiated by app.  Just stopped working 'out-of-the-blue '.  Analysis with a touch, but only in the format JPEG (any key).  Have uninstalled SW and reinstalled 'full-solution' several times without any change.   HP Print/Scan doctor fails «Front Panel Test', States «problem with the software of façade»  Same prob with Win 7 and Win 10 update.

Hello

Thank you for using the HP forum.

You can try this alternative scan software:

HP extended Scan

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

Let us know if it works.

Tags: HP Printers

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