Scanned doc shows no words when recording

I have a HP D110 all-in-one printer.  When I scan the computer, it shows the perfect on-screen scanning scan, but when I try to save or send there are no words on the doc, a few lines.  What I am doing wrong?  How can I fix?

Replied to Sashaq thanks!

Now, we know that the material works so we can focus on the end of things software

Using HP Scan when scanning to your Mac? If this is the case, I think I know what the problem is! Your Photosmart D110 has no software HP for the 10.9 operating system, so you must use one of the Apple based scanning programs. If you do not know how to analyze without the HP software, please take a look through this document to scan from OS X v10.9 Mavericks without HP for HP Multifunction printers software and it should help.

If the problem persists with these programs, you may have to reset your printing system, check/repair your disk permissions and re - add the printer before you scan the picture.

Hope that does the trick, just let me know

Tags: HP Printers

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