Scanning old photos; Scan error try scan from computer or read documentation.
I have a HP Photosmart printer and scanner and a Packard Bell laptop.
When I try to scan pictures, I get the message on the printer. Scan error try scan from computer or read documentation.
I don't know how to scan from computer and lap top does not come with documentation, that everything is on the help screens. I looked and could not find any help for my problem screen.
I ran the printer troubleshooting, but who has detected no problems.
Elaine O'Hagan
Hello
Looks like you are trying to use the Scan button on the printer, that should work.
When he says scan of the computer, you open the HP printing software that you have installed since the first installation of the printer, and you use the option/instructions HP Scan from that.
See you soon.
Tags: Windows
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