scanning with A8500 officeket eAll-in-one pro

I just instaled my new printer and finally the wirelass network set up. Unfortunately I difficukty with its scanning .it part I click on the scanner icon, I get a message that the scanner is inaccessible (scanner communication cannot be established...). I ran the HP scan Diagnostic Utility 4.2 and it cannot pass the Windows (WIA) scan .i stops there. I followed the instructions (turn the printer off, turn it on again and restart the pc... but it of the same thing... now short of the next step in uninstalling the software and put it back! what I would do.) (if I plug in the USB cable I get two a "NET" and "USB" printer and there is no problem for scanning then if I use 'USB' but I need one of 'net' for the rest of my family to be able to use the printer..) Please someone help thanks a lot

It's ok I have worked myself the problem... Uninstall and reinstall... did the trick everything works perfectly now

Tags: HP Printers

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