Scanning with Officejet 6500 problems

Similar Questions

• How manual duplex with OfficeJet 6500 has on Win7?

  On Win7 with OfficeJet 6500 a (driver) there is no option Manual duplex (double-sided printing) in the print dialog box of the driver.

  How can I perform manual duplex printing?

  If this issue is left on the driver... Please add it to the rear in asap :-) Printer do not bother to buy without it.

  AmazingFactory,

  You can see this post. It has some good information about the problem that you have posted on.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-6500A-plus-automatic-duplexing/m-p/549251#M27404

• OSX 10.6 with officejet 6500 scan has

  I'm considering buying an Officejet 6500 has, but I need to ask 2 questions to determine if it is right for me:

  1. is it possible to scan multiple pages into a single PDF using the ADF?

  2. If I connect the 6500 a by ethernet to my wireless router, it will be possible to scan from my computer connected wireless?

  I'm on Mac OS x 10.6.8

  Thank you!

  Hello

  1. The printer media scanning multiple pages in a single PDF using HP scan application.
  2. As long as both devices connected to the same network, you will be able to use any function of the device. devices must use the same type of connection.
  3. In addition, Apple Mac OS X uses Hello to communicate with the device, so the router must support multicast (may be referred to as mDNS / Multicast / Hello) which depends on Hello. I recommend to contact your router service provider and check that the router meets these requirements.

  Kind regards

  Shlomi

• Problem with Officejet 6500 has more wireless on my Mac running Lion

  I just got the Officejet 6500 has more. I was able to make it work with my HP PC Windows XP (would not work with the radio, but it's probably a problem with this computer - connected very well with USB). But I don't see the option to add it on my Mac (main computer) running OS Lion. I'm completely updated on Mac software. I see my other printer as usual (also a HP) on Mac.

  Tried to reboot several times. I looked on the HP site to various articles and it seems that I might need to make an update of the firmware on the printer, but when I downloaded the software (on the PC), my printer is gray and so wouldn't let me - or does not need the upgrade. Then. I can't see the printer on the Mac and don't know what else to do. Ideas? Thank you... Is the printer on my wireless network - I can not see the IP address and others.

  I don't really know exactly what I did - added to the printer with its IP address and manually the software (added name - I also had a HP update tonight for the printer software, but that only did nothing), then printing I tried and it still would not work.  I used the adjusted IP address, which I found on the dashboard of Verizon. And for some reason, once I put that in manually on the printer, it remained there, even when in desperation I tried to put it back the "detect network" setting. Sorry - but this is not quite logical or in the order.

  Also, I restarted the router, then the printer. Somewhere among all the things I tried, to my amazement, it finally worked! At first, I saw the IP address as the name of the printer (which I had entered it), and then he asked to be changed to the actual model. I did it and it now seems to work. Here, I could tell exactly what I did, but perhaps in what I wrote, you will get a glow and know WHY it worked?

  I wanted to thank you again for all the time you spent to try and help me get this working. It is really really REALLY appreciated and I definitely click the congratulations for you! Thank you very much!

• color printing with hp officejet 6500 problem has more

  Unable to get the printer (hp officejet 6500 a plus) to print in color.  Impossible to copy in color

  Hello

  ·         What exactly happen when printing?

  ·         Were you able to print earlier?

  ·         Have you checked the color cartridge to check if it is empty?

  You can view the following items and check that it works.

  Printed colors may not match the colors on the screen

  http://support.Microsoft.com/kb/282897

   

  Resources for the resolution of the printer in Windows XP problems

  http://support.Microsoft.com/kb/308028

  Let us know if that helps.

• Scan with a 'damaged' with Officejet 6500 e709n printhead?

  My Officejet 6500 e709n appeared to run out of ink last week.  I have replaced the ink cartridge and immediately got an error message on the printhead being incompatible or damaged.  I went through a number of steps, including the print head cleaning, troubleshooting, which wasn't very dirty because it was only the 3rd ink cartridge I had ever installed.  I also tried 3 different types of resets.  I was also told that a replacement print head is not available.  If the printer has been declared unsalvagable.  I hope that I could at least use the scanner to scan a photo and save it on my computer (Windows 7 Home Premium, service pack 1).  Is this possible or is the 6500 not capable of this?

  hiker1659,

  The printer checks the printheads during initialization of the market.  If the print subsystem is not functional, the scanner does not work.  Sorry!

  Troy

• Problem scanning with HP 6500 and OSX 10.9 (Maverick)

  Does not my laptop MacBook Pro scan after that I downloaded Maverick OSX 10.9.  Analysis to preview, but does not send an analysis appropriate to the destination (for example, IPhoto).  I get a white or black table.  The scanner says no. Options of Scanner.  If I go to copy, and then again to scan, I can scan something manually.  FYI, something similar happened with my Epson Scanner the same day after I downloaded Maverick.

  Hi EllieCross,

  I understand that you can not scan with HPb110a after updating to os x 10.9 Mavericks.

  If you follow this document it will show you how to scan with Capture of Image

  http://www.switchingtomac.com/tutorials/how-to-scan-in-OS-x-using-image-capture/

  Thank you

• analyze error 1706 with Officejet 6500 E709n - menu

  Dell Inspiron 530, Windows XP SP3.  OfficeJet 6500 E709n.  I just reinstalled the drivers due to a hard drive problem.  When I select scan document from the Solution Center, I get the message: "Please wait while Windows configures scan. The feature you are trying to use is on a CD-ROM or another removable disk that is not available. "I installed the software from a download from the HP site, not a disc.  I leave this message and I get: "error 1706.  valid any source not found for the Scan product.  Windows install cannot continue. "If I have to cancel several times out of these error messages, the menu scan document comes finally to the top, and the scan function to work properly.

  Any suggestions?

  Steve

  Hello Steveb72

  Files in 7z folder mentioned, is what was extracted from the installer that you downloaded. You are able to indicate the installation prompt to the temporary folder?

  I suggest to do the following:

  Follow the steps below to clean the software, and then reinstall the printer. These instructions may be similar to what you have already done but are more complete and includes the following steps to remove all temporary files to make sure that nothing interferes with the installation.
  1. open %Temp% and delete all the files in this folder. There may be some files that may still be in use, and you can ignore these files.
  2 download the full feature software and drivers

  OfficeJet 6500 E709n Full Feature software (XP)

  3. double-click on the downloaded file to extract the files
  4. once the software install window press Cancel or Exit to close the Setup program
  5. type % temp % in the field run or search programs and files.
  6 find the starting with 7z folder (example: 7zS2356)
  7. right click on 7z file and choose copy
  8. close the window by %temp% and then right click in the middle of your desktop and choose Paste
  9 open the 7z folder
  10 open the Util folder
  11 open the CCC folder
  12 run the Uninstall_L4 and then follow the instructions on the screen to remove the software.
  13. when the software has been removed, restart your computer
  14. run the Accessories\ System Tools Disk Cleanup
  15 open the 7z desktop folder and run the setup.exe file to reinstall the printer.
  I would like to know if you still have the same issues?

• Of Scanner all-in-one Officejet 6500 problems

  Hello

  I have a brand new Officejet 6500 that prints, faxes and copies without fault.  It is connected wireless to two different computers.  However, for the life of me, I can't scanner at work - and the errors are the same on both computers.  No matter what I do, the scanner software opens and begins to work, but the scanner itself doesn't do anything (no noise, nothing) and eventually I get message and error that says "Scanner Error" with a bunch of steps to try to fix.  I tried ALL the steps, restart the software, reset the printer, unplug, re - connect, re-boot and even re - install the software - still nothing.  Once I even put in place via a USB cable just to make sure it wasn't a wireless issue, and is not; I had all the same mistakes.  I spent two hours on the phone with HP tech support and after changing a bunch of firewall and other security settings, still nothing.  I don't have anythign fancy; just Windows XP, Windows Firewall, McAfee Suite.  Any idea what could possibly be the cause of the errors of the parser and why there is no communication between the computer and the scanner?

  After countless hours to suck his soul troubleshooting with alleged HP 'Technical Support', at least I managed to reduce this problem down myself and find a solution that works.  I found that the problem of scanning don't occurs if the printer OR the computer is connected to the wireless network.

  The solution is to TURN the wireless RADIO and connect to your network via an ethernet cable.  Then try to scan with a computer that is connected to the network via an ethernet cable.  Note that this will NOT work if each connection - printer to the router - or computer to the router is connected wireless; It takes the two connecitons via an ethernet cable.

  This is obviously a software problem that HP does not and will never be resolved.  So, if there is no way to connect your AIO to your router with an ethernet cable (for example, if the priter is in another room), you're SOL and should probably try another printer that HP will never solve this problem.

• How to set the parameters of scanning on Officejet 6500 connected to a Mac?

  I'm trying to scan documents and pictures using the following:

  Scanner: HP Officejet 6500 E710n-z all-in-one
  Computer: Macbook Pro retina
  Operating system: OS X mount Lion
  Application: "HP Scan" (this application was provided by HP)

  Whenever I have analyze anything, it comes out in grayscale at 300 dpi resolution.  At least, this is what HP Scan tells me when I click on the "Info" button in the lower right.

  I would like to be able to scan things in color rather than just in grayscale, and I wish I could choose the resolutions other than 300PPI.  But I looked everywhere in the graphical interface of the HP scanning application, and I can't find anywhere to adjust these settings.

  Did anyone here know how to change these settings?

  Unfortunately, the link you provided is a version of the software much older than what I have currently installed.

  HP_Installer_Inkjet_Full_Group02_10.3.dmg was published on 14/09/2009, and it is intended for OS X 10.6, aka Snow Leopard.  When I installed the printer installation CD had software pretty much at this time, and he refused to install on MTN. Lion.  Instead it asked me to download the latest version from the HP website.  What is installed on my machine is a file named HP_Mountain_Lion_Ink_SW_v12.23.18.dmg.  Unfortunately, I neglected to save the URL I downloaded from, and I can't seem to find him.  But I saved a copy of the .dmg file in case I ever need to reinstall.

  Meanwhile, I managed to find the answers on my own.  Part of my problem is that, although I'm fairly familiar with Linux and Windows, I am new to the GUI of Mac and his metaphor interface and GUI desktop is different, enough of these I'm familiar with what my instincts are sometimes not a lot of help.  Then, it took me days to notice the only critical button that made all the selections, I was looking for visible.

  HP Scan DO allows you to set things like the Type of Scan (photo or Document), Mode (color, grayscale, black & white), resolution and a number of other parameters.  But we must first click on the "Scan" button... ", and then click on the widget of the arrow to the right of the selection of the Scanner.  By clicking on the arrow pointing downwards in fact all other settings appear.

  If you change the Type of Scan of photo of the Document, it automatically changes color in grayscale Mode, which does not want to create a color PDF.  But you can change the Mode back to color.  And you can save this document as a PDF searchable to call the I.R.I.S. OCR software on it.

  To create a multiple page PDF, or let the software analyzes all sheets in the document feeder, or place another page on the window and click on the button 'Add' in the lower left corner of the window, how it displays the same dialog box that is displayed when you click 'Scan '. ».  You can click on the arrow down and change the settings for each page or leave them alone and they will remain the same as the parameters of the previous page.

  When you have analysed all the pages that you want in a single document, click 'send '.  This displays the usual selection of files box.  At this point, if you set the 'Searchable PDF', or 'PDF' format a checkbox will appear marked "save all items in a single file.

  Thus, it seems that HP Scan works with MTN. Lion, it provides all the features that Capture of Image and seen I.R.I.S. integrated in it, it provides OCR features that Capture of Image is not.

• HP Officejet 6500 E709a: Problem scanning from Officejet 6500 E709a iMac 10.7.5

  Hello

  When I try to scan a document from the scan button I get this message "no Scan option, refer to the documents of the unit. (The printer version is 4.2.1) When I use the print queue of the printer of the iMac, it will start scanning, the document by using the power charger, then stop with this message, "year error occurred while scanning in progress.  When tried again, nothing happens. If I stop or unplug the printer it will refresh and try again with the same results.

  I have disabled firewall several times and retries with the same results. Also deleted the printer in system preferences and reinstalled without change.  Connection is with USB cable. Printing/copying works very well. Do not fax.

  Thanks in advance for any help available.

  Hi Smeo ,

  I've provided the steps to repair disk permissions and how to reset the printing system.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Test the printer and scanner.

  If you still experience problems, uninstall and download the latest drivers for 10.7 and install the software.

  Uninstalling the printer software.

  HP OfficeJet full feature software and drivers - OS X 10.7 Lion.

  I hope this helps.

  Thank you.

• Problem scanning with HP 6500 a Plus

  I had a brand-new HP 6500 has more and it prints well. However, when I tried to scan a document from the touch screen I get this message "connection error: the connection to the computer is down OR the HP scanning application cannot detect the OCR software.» Check the computer for more details". In fact, I was able to scan from the computer and I activate the scanner. In addition, nothing in my screen. What should I do? Please help me. Thank you

  It is a farce of HP.  The problem has been around since the printer was released without a solution.  It works with XP but not windows 7.  It will not scan the computer, no matter what you do.  I finally bought a memory card I put in the printer and scanner to that and then read on this drive.

• Problem scanning with HP 6500 Wireless

  I use Windows 7 with a wireless HP 6500 printer all-in-one.  Printing, Fax and copy features work perfectly.  When I went to use the scan feature he said it has not detected a scanner, but I can print.  I used the window scan and fax tool.

  Hello

  Please see the link below for the problems on the issue.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C7280-scanner-not-detected-from-Windows-7/m-p/1615151#M36006

• HP Officejet 7612: Problems scanning with Officejet 7612

  I try to scan at 600 dpi in my scaner but is not working, it say something about a connection problem.

  When I install it all first it kind a work, he said: the thing a problem conection but done analysis anyway.

  I can scan at 300 dpi, no problem, but I really need of the 600 dpi or at least 400 dpi, which is not an option.

  Anyway to fix this?

  Hello @Barberi, thank you very much for your answer.

  It looks like a problem with the drivers on your computer. Follow the instructions below to completely uninstall the current drivers and reinstall the MAC OS 10.11 drivers.

  • Click on 'Search' in the Dock.
  • In the menu bar, click OK, click Applications, and then open the HP or Hewlett-Packard.
  • If the HP uninstaller program is located in the folder, double-click it, and then follow the on-screen instructions to uninstall the software.
  • If the HP uninstaller program is not in the folder, go to the next step.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
  • In the menu bar, click OK, click go to folder, type/Library/Printers, and then click OK. The Printers folder opens.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
    Restart the Mac.
  • Right-click or Ctrl + click on the trash icon, then select Empty trash.
  • Then go to http://hp.care/2cyaSUh and download the MAC 10.11 drivers and install them on your computer.
  • So try and scan using the new scan application installed with the drivers.

  Let me know how it goes!

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• Able to print not scan over network, with Officejet 6500 E710n-z

  I tried with and without wire.  Printer was not detectable when connected wireless.  WLAN in wireframe, but can not scan from my office.  It gives an error of communication.  To print.  Tried with firewall disabled.  No chance!  Help, please.

  I solved it by turning off all computers, printer, router and modem and turn them then turn it back on.  It worked and now it works fine.  Thanks for your help...