SCCM 2012 software R2SP1 of count does not

Hello.

Currently our software control seems not to function. It is set up on the side of the console. It appears on the workstations that something does not work correctly.

In the mtrmgr.log file, I see the following messages on a constant loop.

InitiatePrepDriver - function OpenSCManager failed with error 8007045b mtrmgr 2015-12-09 11:07:03 11096 (0x2B58)
Cannot create instance of CLSID_ProcessEventProvider, error 80040154 mtrmgr 2015-12-09 11:07:03 11096 (0x2B58)
Cannot create instance of CLSID_SWMtrManager, error 80040154 mtrmgr 2015-12-09 11:07:03 11096 (0x2B58)

In the SWMTRReportGen.log I see the following:

No data were found for generating software metering usage don't report SWMTRReportGen 2015 - 10 - 12 2:04:56 AM 6428 (0x191C)

It doesn't seem to work at some point, until we have done the SCCM upgrade to the current version. It seems that the count on the machine fails to start.

Any thoughts on what we can try on the client side?

Yurij

This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)
*

Tags: Windows

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