Screen turns blue and restart Satellite C850D-11 q

I bought a Satellite C850D-11 q runnings Windows 8 of Curry to the United Kingdom for my daughter just before Christmas - was a very good price £300 - however, she says that she will be surfing the internet and or do a variety of other tasks (no particular process does seem to be involved) and suddenly the screen turns blue and the computer will be closed and restart no reason apparent. He did at least 30 times per month.

BSOD means that there is a hardware problem or software problem.
The BSOD can be caused by high temperatures as well as problems of RAM.
So it's not easy to say what is causing the BSOD.

Make sure that this laptop is cooled properly.
In addition, if the temperature is not the problem, try to recover the system using the recovery options described in the user manual and in the present document:

+ Windows 8 recovery & Repair +.
http://APS2.toshiba-tro.de/KB0/TSB2A03ES0000R01.htm

Tags: Toshiba

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