IdeaPad U430p - screen turned blue and only shows cursor

I just bought my laptop today, there an i7-4500 processor with windows 8.1

While I was installing norton the screen turned blue, but it was ok after a few minutes. But the screen turned blue even once, and my tasks stopped responsing Manager. She returned to normal after that I have signed in. Now it just turns blue for a few seconds from time to time and goes back to my desktop screen with all my shortcuts to the Center and my deleted background.

I don't know if this is normal, hadvent used windows 8 before. Is could someone please tell me if I can do anything to fix it? Thank you >

Please try to uninstall Norton to see if you still get the blue screen. You can try using Norton Removal Tool: http://www.norton.com/nrt

If you get a blue screen after the removal of Norton, try update video drivers and see if that solves the problem. You can try to reinstall Norton after that.

See you soon!

Harry

Norton support

Tags: Lenovo Notebooks

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