screen unlock during a call

During a call with the phone to my ear, the screen darkens, as it should.  When I get on the phone to my ear to hang up or use the dial pad, the screen remains black and do not go to the dial pad or other functions of the phone.  When this happens, I can't yet to hang up the call.  I have to wait timeout.

This has happened 3 times recently.

Verizon iphone 6

9.3.1 (13E238)

You get a deal on the phone? Do you have a screen on the phone, if no case protector? If you have a deal on the phone, have you tried to remove the case and test the appeal at this time. This looks like a proximity sensor problem, but we need to solve it.

Tags: iPhone

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