See 4.5 / Wyse p20 & USB devices

Hello

Quick question, is there something I can take a look at in terms of certain USB devices are not recognized when my connection of users to their view through Wyse p20 office?  For example, a user has an iPhone 3gs which will charge not in session, but then when it connects the device stops charging and is not recognized as a connected device.  Another user has an ergonomic keyboard connected via USB and its 'f' keys don't work (i.e. f7 won't start a spell checker in word).   Thanks in advance for any idea!

of http://communities.vmware.com/message/1664309

It seems that both the view is not in the control that it works, so I know it had something to do with a view.  In the log file in:

c:\Program Data\VMware\VDM\pcoip_server*.txt (location of Win 7)

I found this, after you have connected the phone:

15/12/2010, 16:15:40.984 > LVL:2 RC: SOFT_USB 0: VID:0x05ac, PID:0 x 1294, connected
15/12/2010, 16:15:40.984 > LVL:2 RC: SOFT_USB 0: 1 desc_len 57 device_id softusb_plugin_device
....
15/12/2010, 16:15:40.984 > LVL:2 RC: 0 SOFT_USB: softusb_plugin_device: VID_05AC & PID_1294 block (1 addr)

I recognized this as the id of the seller of my iPhone I just watched it in the device list of the PCoIP hardware news.  So, that tells me that it was to be

actively blocked.

I searched the registry and found:

HKLM\SOFTWARE\VMware, Inc. \VMware VDM\USB\HardwareIDFilers.

Here is the complete list of blocked devices (apparently the default list).

VID_0FCA & PID_8004 # RIM / Blackberry
VID_08F0 & PID_0005 # Corex Tehcnologies /?
VID_05AC & PID_1293 # Apple / iPod Touch 2. Gen
VID_046D & PID_08AF # Logitech / Quickcam Easy/Cool
VID_04a9 & PID_1736 # Canon?
VID_04a9 & PID_1737 # Canon?
VID_04a9 & PID_1741 # Canon?
VID_03F0 & PID_2A12 # HP / some printer model
VID_05AC & PID_129A # Apple / iPad
VID_05AC & PID_1294 # Apple / iPhone 3GS
VID_05AC & PID_1290 # Apple / iPhone

I looked at the codes provider and device. The # and the following are not part of the parameters.

I don't know why these particular devices are listed.  Some, like the Blackberry, are wide enough, and others refer only to specific devices.   Its likely that some of these devices either do not work, or more likely to cause some sort of problem or accident.  Reference is made to this registry key in the following KB: http://kb.vmware.com/kb/1011600 but not really a full explanation.

In any case, I took one for the iPhone 3GS and after registration on and connect to a new session, I have the charging symbol on my new iPhone!

Use with caution because I do not know there is a good reason for some of these devices being on the list.

Hope this helps someone.

P.S. This does not mean that sync and other feature (haven't tested).  This simply means that you can load.

Tags: VMware

Similar Questions

  • How can I see/display of the internal usb devices installed on the computer in my computer?

    I can't see the drive letters removable usb in my computer.  However, the removable usb drive letters are visible in disk management.  What can I do to display the letters of removable usb drive in my computer screen?

    Hello

    1. are you not able to see the readers or only the drive letters?

    2 corresponds to the letter displayed when the USB is connected

    I suggest that you try to rename the drive and check if it helps.

    I also suggest that you follow these steps and check if it works

    a. open the location of the computer and click organize.
    b. now, select folder and search options and click on the view tab in any drive
    c. now select the option "show readers, files and hidden folders. Click Ok

    I suggest that you send a screenshot of the screen that you refer to help you better.

    Use capture tool to capture screenshots

    http://Windows.Microsoft.com/en-us/Windows7/use-Snipping-Tool-to-capture-screen-shots

    See the link below to find out how to post screenshots or other photos in the forum discussions.

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65/

  • USB device not recognized by my computer at all the

    OK, so my problem is my 16GB Verbatim USB is not recognized by my computer at all. I tried to go to devices in the control panel and it is, but the box is grayed out. The problem that my USB has worked constantly (it would be a huge problem because of all my school work that's out there) and if so, is it possible possible to retrieve the information off it? What is an easy problem to solve.

    Help please?

    Thank you

    Hi Teagan,

    1. do you get an error message/code?

    2 do you have similar problems with other USB devices?

    3. the problem occurs on a different computer?

    This problem may occur because of the bad or corrupt drivers or the appliance itself is damaged.

    Here are some ways you can follow to resolve the problem:

     

    Method 1:

    Connect the device to a different USB port on your computer in order to eliminate all the problems that are associated with a specific USB port.

    Method 2:

    Check out the link and follow the steps in the article:

    What to do when a device is not installed correctly

    http://Windows.Microsoft.com/en-in/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

    See also:

    Install a USB device

    http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

    Install, view, and manage your devices and printers

    http://Windows.Microsoft.com/en-us/Windows7/install-view-and-manage-your-devices-and-printers

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-in/Windows/Update-driver-hardware-ISN

    If the problem is related to the craft and to retrieve the information about it, you can also contact the verbatim support for assistance:

    Reference:

    http://www.verbatim.com/support/

    I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

  • USB device detected by Windows 7 but I don't see any records or device in MY COMPUTER

    My Windows 7 manager defrosting can detect a storage device Seagate 150 GB but MY COMPUTER cannot see him defrosting, so I can't open my old XP files with this device connected to the outside.  I tried to connect the device internally but am no farther than the same problem, thanks. Dunstan

    My Windows 7 manager defrosting can detect a storage device Seagate 150 GB but MY COMPUTER cannot see him defrosting, so I can't open my old XP files with this device connected to the outside.  I tried to connect the device internally but am no farther than the same problem, thanks. Dunstan

    you mean the files are hidden inside your hard drive or hard drive is not detected? u can see it in Device Manager?

    (1) try to change / assign a different letter for the drive through disk management, if it is no longer visible through the Disk Manager

    (2) if files and folders are hiddin use the attrib command

    Open the command prompt run as admin and go inside your hard disk by typing the letter of the hard disk on the commnand line

    For example D:

    then use attrib - a-s-h - r-* /s /d

    (3) try to run usbdirver auto http://go.microsoft.com/?linkid=9643528 microsoft fixit

    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices#EGB

  • The user cannot see USB devices

    We use view 6.0.1 Client Horizon view 6.0.1 Agent 3.2.  Virtual machines are Windows 7 SP1.  Associates are the PCoIP connections for their machines.  They connect to a Pool of manual offices.

    I have a single partner who can't see USB devices.  I tried to reinstall the agent on their machine and it did not help.  I had this person use other USB devices, and they are not recognized as well.

    Does anyone have other suggestions I can try?

    Have you tried to uninstall the client of the Horizon and install the latest version?

  • Problem with 5.2 and Terminal Wyse (P20) view with two monitors

    Hi all

    I'm having a problem with our Wyse P20 terminals after that we went to view 5.2.

    When a user connects first on the main screen comes on, but shuts down the secondary image and your hear Windows 7 constantly 'detect' a device - the sound when you connect a USB device.

    If I put out the Terminal voltage and plug everything is OK. It seems that if you connect at the beginning there is a problem, otherwise if the user is already "connected" and simply reconnect everything is OK.

    Any help would be appreciated!

    P.

    Hello world

    Just solved the problem with the help of VMWare.

    The problem was 'Basic Video' has been selected in the Configuration of the system > Boot > boot options - it doesn't have to be selected.

    NOTE: The problem with multiple monitors would happen with other devices and clients (ie: Customer View under Windows), so this is going to solve the problems on these customers as well.

  • C870-14 t and Win7 - undetected webcam - USB device unknown satellite

    Hello

    Since then, the webcam on my wife's cell phone is no longer in effect.

    I checked the Device Manager and I have a unknown USB device. so I downloaded the drivers on the Toshiba site.
    After installation, the web cam HD made its appearance in the Imaging section.
    When I run the software Toshiba "application web camera" she lights the camera then the blackout.

    I check back up Device Manager, USB unknown device is in the list and "HD Caméra" disappear...

    Of course, I would avoid the reinstallation

    It is not easy to say what the problem is here especially if the cam is detected by the system, again and again. It seems that the system can detect the device connected, but it is confusing to me why preinstalled driver works correctly.

    At first try please enter the BIOS settings and check if there is option for webcam. If yes do not forget it is activated correctly.
    Try to please repeat the action with the installation of the driver just to see if the same thing will happen again.
    In the case where this webcam is properly recognized again try to test it with another application like Skype webcam. The same thing happens again?

  • Satellite Pro L10: USB device not recognized

    Hi all
    need help on this one. Any USB device connected to one of the USB Ports on the laptop comes with a "unrecognized USB device. One of the USB devices to the computer failed error message". Running WXP SP2 and all updates.

    Any ideas how to get around this?

    Concerning

    Hello

    How devices connect and what devices are connected to the USB ports?
    However, try this:

    Unplug ALL USB device.
    Open the Device Manager.
    View, show hidden devices.
    Uninstall all devices under USB controllers.
    Uninstall all devices in storage Volumes. Say no to all reboot prompts until you are finished. In addition, if a storage Volume doesn't uninstall, ignore her and move on to the next.
    If you have a yellow? with unknown devices, uninstall all of the entries there as well.

    When finished, reboot TWICE.
    Reconnect the USB devices and see if they are properly recognized.

  • Satellite A500 - USB devices not recognized

    I have a new Satellite A500 and it now will not 'see' one of the connected devices (Modem 3 G, an iPhone). I checked on Device Manager and it is showing as active USB ports and works correctly and has run the PC Diagnostic tool, which showed everything (including USB) in the work.

    Can anyone suggest how to fix this?

    See you soon,.
    GG

    Hi GG,.

    I think that it of difficult to say something about it, if you display any information about your operating system.

    The only thing I can suggest to remove all the USB ports on the Device Manager and restart the laptop. The USB ports will recognize again. In my case it worked and I was able to reuse my USB devices. :)

  • USB device not recognized

    Hey all,.

    When that I start my computer, my USB ports work fine. However, as soon as I wake, I get about 6 pop-up messages stating "USB device" unrecognized and my USB ports do not work.

    Device Manager indicates they work fine, so I'm just confused.

    Any help?

    Thank you!
    -Geoff

    Hi Geoff

    It will be interesting to know what model of laptop you have. Try to remove the device from Device Manager, and then restart your device. All USB ports should be recognized again. Check please if it will happen again.

    You can also see Toshiba site is THAT BIOS update available for download. Maybe a BIOS update can help you.

  • Satellite A200: Cannot properly use external USB devices

    I encountered a problem with my Toshiba laptop and I can't fix it, and I'm in need your help please...
    The problem is that when I connect a USB portable device (an external hard drive, USB, iPod, Flash memory... etc) with more than 8 GB of memory...
    It is not properly installed in the Device Manager and appears under "USB bus controllers.

    But it does not say that it is an unknown device. It normally appears with his name, but he is not properly installed (it does not say that either) where it is supposed to be a camera under "imaging devices" in a specific category (hard drive under "drives"), and so on

    And I can't use the unit because the HARD disk does not appear in 'My computer' and my iPod cannot be used

    I would like to inform you that this problem is with all USB devices with more than 8 GB of memory.
    Not a single device. I tried a lot of features to ensure that it is not a problem with the unit.

    So this is a problem with my laptop and I installed Windows several times but no progress.
    Thanks for your help in advance...

    Is it XP or Vista?

    If its XP, make sure you have at least Service Pack 2.
    This hotfix can help XP see large capacity media:
    http://support.Microsoft.com/kb/934428
    but that doesn't really affect USB external HDD.

  • USB devices not seen on Satellite Pro A60

    Hello

    I'm having a problem with my laptop Satellite Pro A60 running Windows XP Home: it is simply not to see all devices at all. Devices (USB, fan keys) are to be supplied with electricity, but I can find no trace of them on the computer anywhere. It is even not complain that they are not recognized - it's as if they were not there. I've uninstalled and reinstalled the drivers of hub USB root/controllers, but that has not helped.

    It is the latest in a string a glitches that can be helpful to know: a few weeks ago, the ATI Mobility Radeon 7000 IGP suddenly caused windows crash at boot time. I could just sort the problem by updating the bios and reinstall the ATI drivers (all toshiba). It is not of course the relevance, but after the bios update I also improved the 6 F-secure antivirus software. XX to 7.01.

    Usually, I try to get as much as I can by reading these forums but I'm not a guru of computing and on this one, I'm out of ideas - because Windows is not identify any fault, I don't even know what to look for on google... Someone has an idea?

    Thank you very much

    Philippe

    Hmm, you said that you have already reinstalled the drivers of USB controllers/root hub.

    But maybe you should try to make this again as a result of this procedure;
    -Disconnect all USB devices
    -go to the Device Manager and change the view to display hidden devices.
    -Open the tree of the USB controller and remove all controllers.
    -Restart the computer and wait until the OS has installed everything again.
    -Then plug the USB devices to the USB ports for laptop

    If this does not help, it would be desirable to recover the laptop with the Toshiba Recovery CD supplied.

    Good luck

  • WXP and Portege R500 - cannot add a new USB device

    Hello.

    I have a new Portege R500 Windows XP Home edition. It works great except for one thing, when I try to add a USB device does not install automatically.

    I get the 'Add new hardware' Wizard, who found the drivers and starts to copy the files... but it's like that. Animation of the files copy in place going and going and going, but never leaves. From this point that the whole machine froze (only the pointer of the mouse is sensitive), it ignores even ctrl-alt-delete and I have to turn the machine off.

    I tried several times, with a couple of different drivers and still get the same result. The device installs on my old M100, also running windows XP.

    If someone knows what's going on (and more important, how I could solve this problem), I would be really grateful.

    See you soon.

    Hello

    Compare 4 years, M100 (designed for Windows XP Home edition) and more recent Portege R500 (more recent hardware and Vista pre-installed) is for me quite flippant.
    Can you please tell us what external device to use with your beautiful Portege? Perhaps a printer?

    One more thing: have you noticed the same problem using different USB devices?

  • Qosmio G20: Possible boot from a USB device?

    Dear all,

    I am writing for you good people was whether it is possible to start a Qosmio G20 via a connected USB device, an external hard drive.

    I wonder if it is taken in charge (or tolerable) within the limits of the current Qosmio G20 BIOS and/or if any could attempt on my part to make taken in charge (i.e. are there buttons I can push levers, I can pull or numbers I can play to get there).

    The reason why I have is that my laptop has a multitude of technical difficulties that point to the hardware failure, among them a vertical line on my screen and a problem with my optical drive, making it impossible for me to write a CD or DVD.

    In the unlikely event that the good folks at Toshiba support are forced to replace the hard drive (or the system) it would be nice to have a way to restore the system to its current configuration (in this sense, I'm looking for a way to create my own bootable recovery disc produced) however the lack of functionality in the Department of optical drive ties my hands a little (I can't create a recovery of) product custom CD/DVD but I might create a product on my external HARD drive recovery partition).

    Thus, it would be useful to be able to boot from a USB, not essential of course as any disk image could be comfortably written to disk through my soon-to-be renovated system (of course it would be quicker to start just by the USB bus and avoid all this nonsense).

    Sincere greetings,
    Lee Hyde.

    Hello

    I am sorry to say that you will not be able to boot from the external USB HDD. The BIOS does not support this feature.
    According to different threads here in the support of forum Toshiba Qosmio G20 BIOS supports these devices to start:
    Floppy USB drive, 1st/2nd HDD, ODD, network (LAN)

    As you can see it s possible to floppy USB FDD but not the USB external HDD

  • System hangs after connecting a USB device in Satellite A110

    Hello
    I have a Satellite A110 (psab6c). Whenever I plug an ino device USB my computer it crashes and I have to put it off and then on again and remove the USB device. I looked for the drivers, but I can't find.
    I use Windows XP. Can someone help me? Thank you

    Riledogg

    I'm sure that there is a driver problem. See the manuals. It must be described how to properly use this external device.

Maybe you are looking for

  • Why my phone says my apple ID and password is inconsistency when it is correct

    Hi friends, my apple (email ID) ID and password is correct. I could get on the Web site. But why does keep saying my apple ID and password mismatch on my phone. and I can not install messenger or any application without it. Help, please.

  • Strange problem with battery on my Tecra A7

    I currently have a Toshiba Tecra A7, which currently has a problem With the battery connected and by pressing the power button, the battery led flashes 11 times short of what I see Take the battery, plug in the power adapter, and it does the same thi

  • smart photo 7520 quality default project?

    How you define the quality of project setting so this will be the default setting for regular printing? Since our Ipad, it prints normal which is dark. We don't know how to go in the printer settings and reset it whenever we print. I went to advanced

  • Enable VT on 810 - 170ST

    I have a HP Envy Phoenix 810 - 170ST that I try to run the VM Machines during.  Received an error message that indicates to start the 64-bit machines that VT should be enabled.  How can I activate the which? ..........................................

  • How to monitor the tomcat 5.0 & jdk1.4.2 than using script to start. (foglight 5)

    Hello world! When I tried to follow tomcat5.0 in the script template. I failed. I framed the following sentences in the catalina.bat Set QUEST_DEPLOYMENT_DIRECTORY = C:\Quest_Software\Foglight_Agent_Manager\agents\JavaEE If '' %1' ' is '' debug' "set