Serial number not accepted after 5 LightRoom purchase

I downloaded the demo for 30 days of LightRoom, LightRoom Mobile and creative Cloud, then decided to buy 5 outright from LightRoom on Amazon (not wanting a monthly subscription services that didn't need).

I got a serial number of the Amazon, downloaded and installed my purchase and tried to enter the serial number. I got a message on the screen indicating that the serial number is not valid.

How can I solve this problem and enable what I paid?

BTW, why I have to ask a forum rather than advice from Adobe, who probably have my money?

Hey, it works - I am answering my own question!

I used CleanMyMac to remove all traces of Adobe (LightRoom creative cloud and all applications and files, etc), then redownloaded and installed my purchase.

It worked.

Thank you, Steve, for your help...

No problem, Steve, any time.

Tags: Adobe

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