Series of HP Photosmart 7510 went offline

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• HP Photosmart D 110 series: series of Hp Photosmart D 110 offline after 8.1 update! How to make online using the wireless

  When the window 8.1 do a update my wireless printer goes offline!

  How can I get this back online in wireless mode.

  I have to use the usb to print. It take away my freedom

  Provost

  Thanks for the tips!

  I discovered that I was looking in the wrong place for a solution!

  the laptop was not the answer.

  I had to go to the printer and a wireless network test, because the test and reset the network using the Wireless Setup Wizard. all is well now!

  Thanks again for your help.

  Artret

• Photosmart 5220 went offline, not connected to the pc

  Photosmart 5220 is no longer connected to the PC. Used to work perfectly, assistance contacted, can not help you.

  President made,

  Here is a link to a document that should help you resolve your problem.

  http://support.HP.com/us-en/document/c02221706

• HP Photosmart 7510 copy two-sided documents

  My newly installed HP photosmart 7510 (model No. C311a) will not copy two-sided documents.

  Here's the story: on the screen of the printer, I went to copy > Settings and choose "2 faces".  After the first printing, side I put the original and replaced it in the charger.  After a break for the ink drying, the screen read "Copy...", but the original was not sucked into the feeder and the copy that came out had only the first side top.   I repeated several times with the same result.

  At no time did any alerts or error messages.

  I tried all the remedies suggested earlier:

  http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/HP-Photosmart-7510-won-t-print-double-s...

  I uninstalled all the drivers, etc of the CD included and downloaded and installed later from HP.  But no help!

  I went to: Control Panel > printers & faxes > series of HP Photosmart 7510. Right-click on the last, I have found no reference to "Restore preferences", "Reset Printing System", or "installation of printer," as mentioned in the previous post.

  On the homescreen of my computer, I clicked on the icon "Series of HP Photosmart 7510."  Assistant HP printer that has opened, I chose: the value of the preferences > series HP Photosmart 7510 printing preferences > advanced. At the last, I have reset print borderless to 'Print without borders', but it was also without success.

  I have Windows XP Pro. Any other suggestions?

  Hello

  AMPe #21 its manual implies that we should use the glass, NOT the ADF. I've tested this and it worked.

  I hope this helps.

• Photosmart 7510 will not scan. Print, fax, Eprint, everything works, but not software for scanning

  I spent over 10 hours on the phone with Technical Support, Cloud Computing service and an escalation of HP handler.  The escalation of HP Manager ran a cleaner tool to remove completely all HP printer software and reinstalled.  Now, everything works except for analysis.

  Using the utility to scan the PC gives HP, "the series of HP Photosmart 7510 was not found"

  Using Scan of the computer for the printer display gives, "make sure that the HP printer software is installed.  I can, however, scan-to-one chip memory inserted in the computer, but is produces a jpg file and I need PDF.  All scanning software worked before technical support and escalation of HP is involved.

  Hi Bob,

  I discovered that Windows has made a number of updates to security on my computer.  Therefore, windows do not see the 7510 as a device scan and judged that he was a suspect and deactivated engine part analysis of the HP software.

  Reinstall the printer as a wireless printer, and then by reactivating the printer to scan, my HP software came back and now everything works as advertised.

  I think you were on the right track.  Then analysis stops on an HP printer without apparent reason, check if there's any recent Windows updates.  If so, reinstall the printer as a new wireless printer.

  Thanks for your comments!

• Photosmart 7510: Errors of inconsistency of paper photosmart printer 7510

  I am trying to print my 7510 by using custom paper sizes and get paper mismatch errors.  I use Word for Mac v. 14.4.8 on a Mac under OS X 10.10.2.  I went through all the tips in the HP support pages to try to fix this problem without success.  There is no firmware upgrades or updates of available driver I can find support/HP.  This error is more annoying.  I have not had this problem on my old printers I've foolishly got rid of upgrade to the all-in-one printer. Can you give me any help other than suggests to use the information on the support pages that did not work.  ! have created various paper formats customized in word to see if I could find a magical Assembly which will print and have had no success.  If someone cannot help me solve this problem, it will be the last HP printer that I buy.

  Full of hope for some real help.

  Hey @oldgt!

  Thanks for getting back to me!

  If you see only the media and the quality in the dialog box print, then that indicates that you are using the Apple Airprint drivers and not the pilot series Photosmart 7510.  If the printer does not have the correct drivers, it may not work properly from third-party programs such as Microsoft Word or Adobe Reader.

  To remove and re-add the printer using its drivers:

  1. Click on the apple icon in the upper left corner of the Mac
  2. Click on System Preferences
  3. Click on printers and Scanners
  4. Select the printer and press the minus (-) signs below the list of printers
  5. After removing the printer, click the plus (+) sign below the list of printers
  6. Click "add another printer or a Scanner.
  7. In the add a printer window, select your printer
  8. In the drop-down list 'USE' make sure you only select the series Photosmart 7510 and NOT Airprint
  9. Add the printer and try to print again

  

  

  If please, after back and let me know if this worked for you!

• "HP Photosmart all in one single 7510: print greeting cards 5.5x10" on hp photosmart 7510

  "Unable to understand the print size of greeting card size full page stock measure 5.5x10.

  Hi @artdahlink,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print a 5.5 x 10 greeting cards on your HP Photosmart 7510 e-all-in-one printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you feel. Please see the Specifications of printer for HP Photosmart 7510 e-all-in-one printer series.

  Maps:
  Card type / size chart

  • 3 x 5 Index / 76.2 x 127 mm (3 x 5 in)
  • 4 x 6 inch Index / 101.6 x 152 mm (4 x 6)
  • 5 x 8 Index / 127 x 203.2 mm (5 x 8 in)

  NOTE: According to the specifications, this printer does not accept a 5.5 x 10 (cards).

  There is no guarantee the implementation of a custom paper size to work, however, you can try this method

  • HP printers - creation of custom paper sizes

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• Photosmart HP 7510: HP Photosmart 7510 all in compatibility with 5.4 ghz?

  I recently changed my wireless router to work on the 5.4 ghz band and my HP Photosmart 7510 suddenly stopped working.  Turned back on and it works fine.  I guess the 7510 can't 5.4 ghz?  Can someone please confirm?

  If not is there a way to upgrade?   If no upgrade then what new HP All in one wireless printer is compatible with the 5.4 ghz band?

  Thank you!

  I don't know of a wireless printer that supports the 5 GHz band.  As the series limited to roughly half that of the 2.4 Ghz band, manufacturers are reluctant to put it in the printer.   They will always have to say "not move the printer closer to your router.

• Photosmart 7510: Need an installation software

  I had to uninstall my printer to my laptop.  I guess I'd be able to re - install with a download from the Web site, but I am unable to find anything.  The original CD supplied with my printer is now incompatible with my operating system.  Where can I find software to re - install my printer on my computer?  Thank you.

  Hi there @rcohenkim ,

  Welcome to the forums

  I have seen your post about how you want to install your Photosmart 7510 on your Mac of Yosemite and do not have the disc. It's quite normal, that you can click on the link I posted below to help the pilot will need to 10.10.

  Series 7510 C311 Photosmart HP full feature software and drivers

  I hope that helps you with the driver you are looking for

• Pavilion a6312p: Photosmart 7510 prints blank page

  I have a HP Photosmart 7510, who served me well for over a year until what I tried to use it today.  I tried to print a letter in Microsoft Word 2010, and the printer produces a blank page.  The ink levels are good, in fact, I have a brand new black and photo black installed this week.  I tried to print a test page and nothing printed except the logo of Microsoft of color and words, printer Windows-Page of Test, the text is so light that I could barely read.  I have cleaned the printheads twice, and represented the test page with the same result.  I don't know what else to do.  The HP Scan and print doctor said all control very well.

  I used the printer every day since the installation of the new black cartridges and it was working fine until today, so I know this isn't the issue.  I hope there, can someone give me an overview of this issue.

  Hi bankercop,

  I see that you have a hard time getting black ink for printing with the Photosmart 7510, I would like to offer a suggestion. Have you tried cleaning the print head manually?

  Accumulation of ink can lead to this problem and the own automatic does not built / dried ink in the head.

  Although this guide: 'Is missing or does not have the print head' or "Print head is not detected, missing or not installed correctly" appears for HP Photosmart e-all-in-one 7510 Printer series, addresses, a print head missing, the cleaning steps are the same.

  I hope this helps you. See you soon!

• Photosmart 7510 stop scan to PC (Windows7). Diagnostics and help have not solved.

  Printer - Photosmart 7510.

  System: I'm on Windows 7 home premium 64-bit, I have Norton 360.  Laptop is Acer Aspire.

  Problem - Photosmart 7510 - scan is no longer to the PC.

  Software won't uninstall (so I can ' t reinstall)

  Connect the printer software installation impossible (he always recognizes the printer on the network)

  Scanner not recognized.  When I click on scan HP he says 7510 series unrecognized.  If I click on manage scans devices/printers, nothing happens apart from hourglass.

  I lived all the online help and scan doctor and spent 3 days on this.  Nothing seems to fix it or repair.

  The scanner, printer and copier what worked first implemented, including scanning to pc.

  Now, everything works apart from scanning to PC.

  A few days later the scanner to the computer stopped working and could not be recognized if clicked (for example to allow the scan to PC function).  Scanner the doctor then tried to uninstall and reinstall the software.  The basic device HP software won't uninstall, whether through the HP program or control panel.  There after the reboot, even when supposedly uninstalled.  I tried to reset the defaults on the printer, turn off the power sector, removing the printer from devices and printers, fixing and cleaning the registry errors, checking all relevant WIA and CPP are restarted and automatic according to the directives of this help: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Photosmart-7510-won-t-scan/m-p/1749193/high... I followed all the HP help topics and have tried drivers updated and installation of HP.com.  My laptop was rebooted about 50 times in the last three days trying to get this resolved.

  When I click on the printer defined upward and the software it prompts you to connect the new printer.  It finds my 7510 (wireless), but says that it cannot install it.

  I can't do windows system restore, because there is no set of restore points.  I tried to disable firewall for connections and installation of the software.

  Various error messages appear:

  During the uninstallation using the control panel.

  "Scan to PC Activation App" needs closing (I can only find in the tasks of process manager I then complete the process)

  If I try to use the HP uninstall later said there is no uninstall HP.

  I have the original CD.

  Any ideas as to how my scan to PC to work again?

  Maybe this isn't the case in your situation, however, security software (firewall/anti-anti-virus/malware) can cause endless problems, depending on their configuration. Norton 360 is an extremely invasive program, part of what makes it so effective. But, get the settings to allow access install/uninstall the devices through 360 can be complicated. My advice before you try anything else, would be to disable Norton 360 (gives you regular intervals) then try Solution 3 in the Windows 7 of this troubleshooting document installation section:

  http://goo.GL/Qtbcf

• Photosmart 7510: 7510 printer recognizes usb connection NO wifi

  I don't use USB wifi printer. I can't find a way to make it READY, it shows offline.  I looked for the settings, but it seems that all are related to the WIFI

  The printer appears as my default on my laptop.

  Hi @Jpryseski,

  Thanks for dropping by the HP's Support Forums! I see your HP Photosmart 7510 is showing "offline." You use the Windows 7 operating system with a USB connection.

  Please continue troubleshooting here: printer is offline (Windows)

  What are the results? You are now able to print to your PS 7510?

  Please let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

• HP Photosmart 7510 not scan to computer (MacBook Air)

  Hello

  I have a HP Photosmart 7510 connected wireless to my home network and I can't select my computer when parsing the list for the computer on the printer.

  I use a MacBook Air with OS X 10.8.2

  I've updated all my drivers, reinstalled the software and disconnected/reconnected to the network several times.

  I can print to the 7510 my computer.

  I can scan the 7510 using the HP software on my computer

  I am unable to find 'activate Scan to Computer' in the settings on my computer (and all instructions on this Web site are for Windows)

  We organize also several computers window on our network, and these show all in the analysis of computer selection and can be analyzed successfully to. (without going through the HP software installed!)

  What is missing for me to scan to my computer? Scan to other computers is not an option (for reasons of confidentiality) and scanning the computer is also not ideal, because I bought the printer for the analysis of it infrastructure.

  Thank you

  Emma

  Hi Emma,

  If the Scan of the computer does not appear under the HP utility, more liekly something went wrong in the HP installation wizard.

  Try these steps and let me know if that can help you:

  First reset the system as follows:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Then, go to Applications\Hewlett - Packard\Device Utilities and follow the HP installation wizard.

  Now open the HP Utilitiy and search the computer Scan in the scan parameters section.

  Kind regards

  Shlomi

• Photosmart HP 7510: HP Photosmart 7510 stopped printing

  Hi all

  I bought my HP Photosmart 7510 in 2012 and, until recently, never had a problem with it.  I have a wireless connection.  My Photosmart HP 7510 stopped printing.  I checked with HP print and Scan doctor and followed the steps to determine the problem.   Check for levels of printing came out showing the colors of ink for all but the black cartridge.  I installed a new cartridge.    A new impression level check again showed no black ink level.   I followed the instructions for the cleaning of the printheads and waited as instructed.    I wnet to my printer a few days later and was able to print a few pages perfectly.  But after that, the problem started again.  Now, when I print a test page, I got only one or two colors showing but never in black ink.

  I not made any changes to my system, and there is no driver updaates.   I wait with my OS to Windows 10 udate but haven't yet.

  You can provide any assistance will be greatly appreciated.

  Thank you!

  Norfolkgirl723

  Hi norfolkgirl723,

  Welcome to the HP support forum.

  I understand that you use a HP Photosmart 7510 e-all-in-one printer with a Windows 7 and you had a black ink not printing not question you thought went away, but now it's happening again. I would like to help with that.

  If you do the function of cleaning head with the printer and printing that has no black on it, there is probably a problem with the cartridge or maybe the printhead itself. Here is a document of support for help with this question - color or black ink not print.

  Please let me know if that solves the problem, or if you need assistance.