serious problem with HP support assistant needs to close

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• Office using Intel h8 - 1520t with special configuration problems with HP Support Assistant 8.1

  Several days ago the wizard help notified me that I had to do an update review. It was an update Broadcom Bluetooth of a certain type. He had numbers, a slash and more after him.  I installed it.  He went through all the steps of installation, but not the last step.  Now, I get an error whenever I start up the computer indicating that BTtray.exe does not load and btwapi.dll is not found.  Initially, I had Windows 8 and upgraded to 8.1 shortly after buying the computer. I have a wireless network adapter N Premium and Bluetooth (R) (2 x 2).  The only wireless thing I use my keyboard and mouse. I don't use Bluetooth, I bought the Bluetooth with my new computer for possible future use. I can't get rid of this message at startup.

  In addition, since HP Support Assistant made this mess, I decided to uninstall it. I can't uninstall it.  I tried to reinstall what can or was not perhaps not a newer version and settle, tried to uninstall and couldn't.  The Support Assistant comes with the computer of Windows 8. Now, I can not open HP Support Assistant.

  Now comes the Windows Update and it keeps me providing a lot of optional software. I'm now trying all that they offer.

  I fixed it without doing a system restore.  I went the SWSETUP and found the original SP, which has installed the HPSA. Since it has been uninstalled in part and partly not. I reinstalled the original who put the MSI available again.  Then, once that he the reinstalled, I used the uninstall found in the same ESP under SWSETUP and removed.  It took everything with it that you had to go and I have no more problems. In addition, I had found HPSA running in the Manager of tasks and Services got deleted as they should have.  Bad installing Bluetooth which began the questions was related to the services that are running.  Because I'm not using Bluetooth, I roamed my computer and stop all the Bluetooth Services running.  I have all service packs, has not deleted because they are not hurt anything sitting there. I have no error message.  I was getting a network message and I do not use a network on my PC and I was getting the error MSI just try to uninstall HPSA.  The MSI error would leap upward when you try to uninstall using the control panel and it is because Windows could do not seem to find this program in the MS file.  The wrong program installed I think was linked to Widcomm, probably a program of Broadcom Bluetooth.   Windows tried to use 13c4ce.msi from the windows file to uninstall through Control Panel.  It does not work. The following issues have been resolved for btwapi.dll, BTTray.exe, 1316 network error and MSI error.  HPSA does not work in Windows 8.1 Pro 64 bit.  Updates are not correct and I think that it is better to get updates.  Even the online hp scan does not work. Find your computer and peripherals, it fails to find updates for you.   I have my hp printer works very well and set up properly and he always tells me that I need an update that I have.  HPSA would be great if it worked. Interesting that somehow Windows Update picked up that my computer had been messed up and showed two updates that were made some time it y a. I reinstalled and no problem from that. Thank you. I learn to my new hp!

• Problems with HP Support Assistant

  I accidentally uninstalled HP Support Assistant. So I downloaded the Setup program for the program, but the software does not work properly. The problem is that it appears more Assistant support icon in the taskbar. In addition, when the software is opened is displayed for a few seconds a black window with a few things written on the inside. I used the installation program is the following: http://ftp.hp.com/pub/softpaq/sp62001-62500/sp62291.exe

  Here are my computer details

  HP ENVY 15 Notebook PC

  Serial number: [under the direction of personal information]

  OS: Windows 8.1 64bits

  I hope someone can find a solution to this problem!

  Hi RedFrame,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 15 laptop and have the HP Support Assistant, problems or errors. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

  I hope this helps.

  Thank you.

• Problem with HP Support Assistant on Win7 64-bit

  I have installed my HP Pavilion m9470gr support page hp support assistant. After installing, I ran the application.

  The application started normally, and it shows a window with the title "collection of information...". ». Then, the application does not respond even if the Task Manager indicates it is running.

  Can someone help, please? Thanks in advance.

  I appreciate your help, but I solved the problem yesterday by installing an earlier version of the hp support assistant (version 4.2.8.3). Thanks for your interest.

• Problem with HP Support Assistant

  When I open HP Support Assistant (in response to the message) it loads OK and when I press NEXT on the Welcome screen I get the homepage with a choice of 8 plates to the choice. Tile "updates and the updates" indicates that it is 'Important Update available' and when I click on the tile that will display the page 'updates & tune-up' with a total of 5 important updates selected for download.  However, that's all - none of the other links on this page responds to a click of the mouse and the button "Download & install" appears to be grey and has no reaction when clicked.

  I also get a message from my Norton security that there "by HP heavy CPU usage.

  Can someone out there please help?

  Longframbri

  Lets start with you help us by identifying your laptop completely.
  
  HP has made and sold more than a thousand different models of laptops and desktops over the years. It is difficult to help you if we don't know which specific model you own...
  
  Method #1: If the laptop boots into Windows, you can retrieve your product number by pressing Fn + ESC key.
  
  Method #2:
  Remove the battery and look in the compartment where the battery was installed. You should see a Service number with the printed part number and product name. Thanks for posting the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase.  Also post the CPU type and prepare operating system installed. (AMD or Intel). P/n in the following image is the number of the product.
  
  
  
  Your description of the issue would seem to indicate that an uninstall of the HP Support Assistant and the installation of the latest version would be a good starting point.

• Error: "corrupted error reports are rare. They can be caused by hardware or software problems and usually indicate a serious problem with your computer. »

  Original title: my computer was "rebuilt" with all the new parts June 2011. Logging on his shot and miss it may stay on or shut down and restart. I have this message when I turned on my pc this afternoon:

  Corrupted error report.

  Unfortunately, the error you report submitted is corrupted and cannot be analyzed. Reports "damaged errors are rare. They can be caused by hardware or software problems and usually indicate a serious problem with your computer.

  When I turned on pc today is showed a blue screen and can something on a disc because the disc did not work properly?

  I paid for all the new parts for my computer and the computer technician has assured me that all the work was completed and correct. I bought the power supply (1) mother board, cards (2) 1 TB of memory. (2) hard drives 1 TB. (1) card reader and other elements appearing on my Computer Geek Bill.

  My music files are no longer mp3 but .oma. He/the Tech added its own files and records of music of World War II. These game. The drive D drive or slave who held my music, he said he wiped clean.

  I need to know these error reports will completely close my pc and all the information will be lost?

  Hi satindoll11233,
   
  I recommend you to disable the auto reboot system error (this option prevents Windows to reboot automatically if a Windows error to fail) of the startup options safe mode to know the exact error message or error code originally this problem.
   
  For more information, see:

  A description of the options to start in Windows XP Mode

• My customer is having a serious problem with the Contact form Widget

  My Client is to have a serious problem with the Contact form Widget that I can't seem to figure out how to fix.

  I created a website for a client and inserted a widget of Contact form on the "Contact us" page Whenever someone uses the form, e-mail receive my client shows my e-mail address as the sender. So when they "meet" the email, the response is sent to me and not the person who sent the original message. This creates a major problem in that I get flooded with answers e-mail while my client's potential customers go without a response.

  When I look at ' Site Manager > email system > Workflow information > e-mail address on the site administration Console, it displays my e-mail information. This is what needs to be changed?  If this is the case, what needs to be placed in this field for the email address of my client receives presents information email senders in the field "from".  My client wants to be able to click on reply and the message sent to the right side. They would be very angry if should be cut and past shippers Correo electronico of the body text on all the contacts they receive.

  Their feeling is that if I can't find a way to make the contact form works as it should, then there is no need for them.

  Can someone help me understand this? I really don't want to disappoint my first client.

  Congratulations for your first customer! =>

  Looks like you can have your email in places where your customers email should be.

  Here are the places you need to change your e-mail address.

  First adjust the answering of your web form is your customer email. Screenshot: http://screencast.com/t/YWiZZ30E0jE and http://screencast.com/t/u4t69anTLR

  Second set Emails to come your clients e-mail system. Site management > system email > set default "from" e-mail. Screenshot: http://screencast.com/t/EAr2sfXk

  I always go through each email system and check the e-mail address after you set the default value. I found that it doesn't always change them for some reason any. Note: If you are on a lower to webCommerce plan your list can be shorter than what is shown.

  Make sure that the email you the list of customers is also an email they want in public.

  Also provide information on the TSA that thetrickster888 is good information.

  I hope this helps.

  Lynda

• Serious problem with watch since the software update

  Hello

  I have a serious problem with my watch since to do the update of the software this morning.

  Watch dial keeps flashing between the Apple logo, dial and access code.

  Watch does not respond when you try to enter the access code or button does not not so can't turn off to try to restart.

  I tried to disable pairing my iPhone 6s but watch be message saying "can't match Apple Watch - Activation lock could not be disabled on your Apple Watch because of a server error.

  Nothing seemed abnormal during the update, I just let him do his thing.

  Any help would be welcome.

  With great thanks

  Nicola

  Hi Nicola

  Try restarting your watch force: press and hold the side button and the digital Crown for about 10 seconds, until you see the Apple logo, then release them and expect the watch again.

• Firefox and serious problems with the police on the websites bloglike.

  Firefox on my computer has some serious problems with the police on some sites, such as: twitter, tumblr and a few other bloglike.

  Images:
  Twetter / thumblr / other

  Yes, it is more likely a hardware acceleration problem or a problem with the specific fonts (rendering).

  You can do a test of fonts to see if you can identify the corrupted fonts.

  • http://BrowserSpy.dk/fonts-Flash.php?detail=1

  You can use this extension to see what fonts are used for the selected text.

  • FontInfo: https://addons.mozilla.org/firefox/addon/fontinfo/

• + 011 phone calls indicating that I have serious problems with my computer and that they provide a service of Microsoft solve problems

  original title: + 011 phone calls

  I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.

  Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/

• 4320 proBook s - problems with the wireless Assistant

  Hello

  I have my ProBook s 4320 for about half a year now. For most of the year the half I had problems with the wireless assistant - it seems that when I start my laptop it takes about 5 to 10 minutes before the work of the internet. I never changed any settings in the wireless assistant.

  Nobody does face these same questions and no one knows how the internet starts immediately when I start my laptop? I tried this on different places with different wireless modems, but everywhere, it's the same thing and books of other people can use internet immediately.

  Thanks in advance

  Hello

  You are welcome to help

  The fact that it connects properly in Mode safe indicates that the driver who normally starts with Windows or a program is causing the problem - most likely candidate is to begin by F-Secure.

  Before attempting the following procedure, make sure that you have an installation of F-Secure program, so you can re - install this software, and also a license key necessary to activate it.

  Then, from the windows control panel. Open programs and features, click on the entry for F-Secure once to highlight, and then click the option to uninstall at the top of the window.  Once done, restart the laptop.

  Again, when windows restarts, check the internet connection by using only a known secure site.

  Let me know how this affects the problem.

  Kind regards

  DP - K

• Serious problems with my site

  Hello

  I am a student of digital media MY about to rehabilitate major work for the design of the internet, the part of my course. I sent my site to my tutor, and she wrote telling me there are major problems with the site, she sent me the following

  There are serious problems with your site.

  Two minimum criteria are missing.

  The first file should be called index.html, check on a mac, pc does not display extensions.

  The names of the html files cannot contain any space, capital letters and characters

  Your site must contain at least 4 sections or pages.

  The text is not readable.

  The content has not been sufficiently developed.

  Also, your file must contain only your index.html, your html pages, your images, your css and js script.

  Please change the names of files within dreamweaver in the files Panel.

  Ask a friend to read it and give you feedback.

  I hope this helps.

  Most of what she has said here, I don't understand, I heard index.html which is the homepage, I don't have a mac so impossible to verify anything here. Don't know what she means "the text is not readable" I checked it on a different computer than the one I worked on and it was fine. The last piece is also confused me, she won't say there are other things in the folder that shouldn't be there? If there is someone who can help a little with the foregoing, I would be very grateful.

  Thank you

  Anthony

  As seen from the Panel files of DW (F8), a typical site of 4 pages can contain the following basic structure:

  Local files

  SiteName - (C:\sitename)

  about.html

  index.html - default home page

  contact.html

  Prod.html

  -styles

  Layout.CSS

  Typography.CSS

  menu. CSS

  -scripts

           jQuery.1.10.3.min.js

  Slider.min.js

  -images

  logo.PNG

  Image1.jpg

  Image2.jpg

  image3.jpg

  etc...

  Nancy O.

• Recently, I have a serious problem with LR6 and photos of my imports of. After I imported my photos, they disappear... say they become all black.

  Recently, I have a serious problem with LR6 and photos of my imports of. After I imported my photos, they disappear... say they become all black.

  Hi thomasp175720,

  Please follow the steps if you see black pictures after importation into Lightroom below:

  1. Turn off apply tone auto under Lightroom preferences settings

  2. restart Lightroom and then re-import images

  Kind regards

  Tanuj

• Need help with the Support Assistant for TouchSmart 310

  I tried to install the latest version of HP Support Assistant manually by searching on the HP customer service and it removed the previous version first. Nothing happened thereafter. I thought it would open HP Support Assistant after agreeing to terms and policies, but he did nothing. When I click on the HP Support Assistant icon, I get "year error occurred" on the very top of the page.  I am not in a position to make changes within the program - everything is gray.

  I tried unistalling tune but I get a message stating: Error 1316 - a network error has occurred trying to read from the file c:\windows\installer\hp support assistant.msi. I tried to look for this file and have not found. I even typed in the search and was not able to find it so I am not able to uninstall it.

  I've had this computer for a year now and have never been able to upgrade to the latest version of HP Support Assistant within the program. I'd get what your computer does not meet the minimum requirements and so I left it alone. The reason why I decided to manually update was because I have problems with the E: drive. And from what I read on HP, to see if I have a hard drive failed, I would need to run tests using HP Support Assistant, but unfortunately, I am not able to do this since I can't access HP Support Assistant.

  I have HP TouchSmart 310-1125f. Windows 7 64-bit.

  Hello

  It is good to hear than the detected "Fixit" and was able to remove the existing installation of HPSA such as what can many fixed some of the problems that can prevent a new version installation correctly.

  First, even if you always have the latest installer HPSA, download it again from the following link and save it in your downloads folder.

  HP Support Assistant.

  One when you're done, open your download folder, click with the right button on the Setup, select Extract 7 - zip, select the files and then click Ok.  Open the new folder sp58919 snippet and see you another installer called Setup - this right click and select new, 7-zip, select extract files and then click Ok.  Open the new installation folder, the installation application ( 4th down with a size of 249KO ) right-click and select "Run as Administrator" to launch the installation.

  Did the full install now and if so, HPSA does work properly?

  Kind regards

  DP - K

• Cryptsvc.dll serious problem with Windows Update.

  Hello world

  (Vista Home Premium - 32-bit)
  I'm having a serious problem to Cryptographic Services which will affect my ability to update windows and use my PC. Since all April 24 Windows was not able to update and I noticed that my computer has been running extremely slow. Manager audit tasks revealed that svchost.exe ate about 50% of my CPU at all times.

  When I checked the services running in svchost.exe, I found that Cryptsvc.dll was eating my resources. I finished the process (svchost.exe) and my processor immediately returned to normal. I checked the wires all over the internet and while I see a lot of people have had problems with crytpsvc.dll I can't find someone who knows my specific problem.

  To start Windows Update, this svchost.exe also usually starts and causes the update of Windows hang saying something like "Download x updated. (Total 0Kbs, 0% complete.) and the progress bar continues to scroll, but nothing happens (I left this all night to test and it was the same thing when I woke up in the morning).

  The svchost.exe in question contains generally:
  CryptSvc
  Dnscache
  Tapisrv

  Check the Sysinternals Process Explorer process revealed that CryptSvc was eat the processing power. Also if I manually start this service via; Right click computer > manage > Services - my processor immedietly rises to 50% again.

  I ran many anti-spyware/virus controls, including Microsoft Malicious Software Removal Tool and they detected some small viruses ' but not managed to solve my problem. I tried to register the DLL in question, but I get the error:

  "" Cryptsvc.dll"module was loaded, but the DllRegisterServer entry point was not found. Make sure 'Cryptsvc.dll' is a .dll file or ocx valid and then try again. »

  What sounds horribly wrong to me.

  Unfortunately I can not format my PC because I don't have a copy of windows (my pc didn't come with one) otherwise it would have been my first step.

  If anyone could advise what newspapers you see to help diagnose it, I post them here (don't really know what to do more).

  Help would be appreciated, I'm getting sick of having to kill svchost every 20 minutes to keep my computer running.

  Hi Nick12321

  The link below shows you how to analyze the log file of SFC
  http://support.Microsoft.com/default.aspx/KB/928228

  Perhaps a better way to change the file is to use Notepad instead of modify it.
  Open an elevated command prompt, go to the folder where the sfcdetails.txt file is and enter
  Notepad sfcdetails.txt

  Copy and past the last 30 lines or so back here in the Thread (Post) - thanks
  Ken
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.