Unable to sign in creative cloud

Similar Questions

• Unable to sign in creative cloud app, password invalid

  Ive downloaded the installer but when I try to connect it says that my passowrd is wrong that is not after trying to reset my password several times.

  Hi LouisBerry,

  I understand that you have tried generating the password reset link by clicking on "having connection problems" & you are unable to get that mail to reset the password. If this is the case, it is advisable to contact the Support from Adobe.

  Kind regards

  Baudier

• I'm unable to download the creative cloud and sub programs i.e. photoshop, illustrator.  Please help as soon as possible.

  I really need this question an answer as soon as possible.  I have a due lesson.  I just signed up for the monthly student and teacher, and I'm unable to download the creative cloud and other programs.  The address bar is just sitting there.  I use AOL as my browser.  Help, please.

  Try links below:

  WINDOWS:

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  MAC:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you

• I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  Please see:

  1. Creative cloud activation and login troubleshooting
  2. Adobe Download Manager cannot happen on the Adobe servers
  3. Cloud cannot create arrived on Adobe servers.

  You can try to remove creative cloud app and reinstall it.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Sign of creative cloud by a failure. Failure. FAILURE.

  I did the removal of the ol ' opm.db and relog in. I did the ol' ' body to uninstall and reinstall. However, everytime I open body asks me to sign in creative cloud. Seriously! I'm not kidding. Every time. Can you believe? What should I do? Adobe, how? How would they recommend me to solve this problem?

  Anyone?

  anyone?

  ...

  My bad... I forgot all the 'important' information that makes a worthy post response: Mac OS X 10.9 on a Macbook Pro 'Retina' everything to this day 2...

  Hi [email protected] ,

  Sorry for the delay. He is now sent.

  Kind regards

  Abhijit

• Unable to connect to Creative Cloud Download Manager. "Unknown Server error".

  I'm unable to log the creative cloud Download Manager. I get an "unknown Server error". I opened the folder #0184469214 Sunday. My problem persists. Does anyone have a suggestion?

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Unable to connect to Creative cloud on a single computer

  When I try to open the creative application of cloud on my computer it says "you have been disconnected. Please sign in to continue.

  I sign and after a few fire-wind, I get the same message.

  Thus, none of my apps CC works. I am told that I am using a trial version or in the case of Acrobat "your trial period has expired."  I am up-to-date on my account when I have dims to verify my account.  My Mac seems to work, but the Win 7 computer keeps giving me this message.  It starts tonight only.  In the past, he checked my account, but I was able to use it.  I really have the gift"think it is a question of forum, but I can't find any live help.

  Help, please.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login

• Cannot sign in Creative Cloud Desktop App?

  When I try to connect I get "Adobe ID and password do not match." Please try again. ' When I go to the adobe Web site it lets me connect very well. But when I try to connect to the app it does not accept my password. I even tried to change, still does not accept. I tried to do the forgotten password thing, but the email from adobe will never send. Please help

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

  I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

  Thanks in advance.

  Adobe think you a subscription used on 3 computers.

  I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How to sign in creative cloud as a student?

  My teacher asks and wants us to know why adobe creative cloud applications without having to be signed in his. Could use us it offline?

  Once you download and activate, you MUST always log on the calendar below to check your subscription

  Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838

• Sign of creative cloud problems

  Creative Cloud desktop application is connected to a non-existent e-mail address, witch naturaly cannot be verified. I can't sign connect with the real address, I can't uninstall. I was stuck in this kafka nightmare ' ish this morning - please help.

  Why can't I log out?    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  and if you need to uninstall, CC help | Uninstall the creative desktop application Cloud

  and if you uninstall all cc, you should probably own by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

• Cannot sign in creative cloud... once again!

  Try to run Adobe Muse to complete a project.  It is said there is an upgrade, but I don't dare try that now.

  He says so I need to reconnect, but when I do I get

  "An unexpected error has occurred. Please try again later.  I-2 "."

  It's incredibly frustrating - it's the second time in as many weeks that I have been unable to work because of a problem with the creative cloud.

  The last time, delete this file

  C:\Users\%username%\\AppData\Local\Adobe\OOBE\opm.DB

  
  

  solved the problem (although I've always had to reset my password twice).  But I can not remove this file now because he says

  
  

  The process cannot access the file because it is being used by another process.

  
  

  There are four processes called " " Adobe CEF Helper.exe' running. Three can be killed (and Yes, I am an administrator); the fourth can be killed, but returns immediately.  I have a bunch of stuff open (sessions of Visual Studio and the text editors) and I really want to reboot.

  
  

  Why is it so bad?  This software costs a lot of money and it is inexcusable that legitimate clients download regularly harassed because Adobe can't keep their database directly.

  
  

  < sigh... >
  

  
  

  
  

  Finally restarted.  Tried to delete this file again:

  C:\Users\%username%\AppData\Local\Adobe\OOBE\opm.DB

  and he was always blocked.  Hunted down and killed all the processes in the system with "Adobe" in the name or the path.  Then I managed to remove this file, and now, well, Adobe Muse was able to connect and now runs again.

  So far all other Adobe applications also seem to work.

  GRRRR... I wish that adobe would cease to treat all clients as thieves.

• How to sign out creative cloud?

  Hey,.

  Today, I bought the Adobe student version...  And when I tried to download it I saw that I was logged in with my old account and I don't know how to logout and login after with another account... I had the old account because I have the trial version of After Effects minimum and made a new account when I bought the student version... Can you help me with a disconnect? =)

  Thank you!...

  BTW: Sorry if my English isn´t perfect

  Hi Jonas van Essen

  1. Launch of creative cloud

     • Mac OS: Go to Applications > Adobe Creative Cloud > Adobe Creative Cloud.
     • Windows: On the Start menu, click findand type Adobe Creative Cloud.

  2. Click on the gear icon in the upper right and select Preferences.

     

  3. In the Preferences menu, under general, click the account tab.

     

  4. Click sign out of creative cloud.

     

  5. When you are prompted, sign in using your Adobe ID (usually your email address) and password.

  Please let us know if this has been helpful.

  Concerning

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh