Sign of creative cloud problems

Similar Questions

• Sign of creative cloud by a failure. Failure. FAILURE.

  I did the removal of the ol ' opm.db and relog in. I did the ol' ' body to uninstall and reinstall. However, everytime I open body asks me to sign in creative cloud. Seriously! I'm not kidding. Every time. Can you believe? What should I do? Adobe, how? How would they recommend me to solve this problem?

  Anyone?

  anyone?

  ...

  My bad... I forgot all the 'important' information that makes a worthy post response: Mac OS X 10.9 on a Macbook Pro 'Retina' everything to this day 2...

  Hi [email protected] ,

  Sorry for the delay. He is now sent.

  Kind regards

  Abhijit

• Installation of creative cloud problem

  I installed creative cloud and installed the trial Lighroom. But now my creative cloud won't open and keeps giving me an error message

  

  I tried loading several times. but nothing works.

  Any suggestions?

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

• Cannot sign in Creative Cloud Desktop App?

  When I try to connect I get "Adobe ID and password do not match." Please try again. ' When I go to the adobe Web site it lets me connect very well. But when I try to connect to the app it does not accept my password. I even tried to change, still does not accept. I tried to do the forgotten password thing, but the email from adobe will never send. Please help

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Unable to sign in creative cloud

  I googled this problem and based a lot of discussions about this, but none of the solutions have worked.

  When I try to connect to CC I get the following error:
  

  This computer belongs to a network, but other computers on the network can use the software very well. The computer next to me works fine...

  According to the PDApp.log, it seems that this computer will not simply choose information from the proxy server on the computer.

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | P7Native |  |  | 10216. Perform store token device

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. Running fetch IDP answer key...

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. Do not get local in the XML of entry when calling IMS_fetchIDPResponseForKey

  08/08/16 10:07:01:185 | [WARNING] |  | USS | OPM | IMSLib |  |  | 10216. Do not retrieve state in the input xml file when calling IMS_fetchIDPResponseForKey

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib |  |  | 10216. With the help of environment:https://ims-prod06.adobelogin.com

  08/08/16 10:07:01:185 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | threadProcHandler RequestData imsRef 46845816

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | No record found for the fields in opm_getValueForKey

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | Failed to get key value in OPMGetValueForKey area: OOBE subdomain: ProxyCredentials key: ProxyUsername

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Cannot get the local db user name in getProxyCredentialsFromLocalStore proxy

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Unable to get proxyCredentials from the setProxyCredentialsForHTTPRequest store

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Authproxy credentials defined successfully in SendHTTPRequest in IMSLibHelper

  08/08/16 10:07:01:185 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | No record found for the fields in opm_getValueForKey

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | A failed by obtaining the key value in the subdomain of the domain: IMSLib OPMGetValueForKey:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime

  08/08/16 10:07:01:186 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 12 by opm_getValueForKey

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:187 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: LastAttemptTime to opm_getValueForKey

  08/08/16 10:07:01:190 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:195 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 3 in opm_getValueForKey

  08/08/16 10:07:01:196 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:197 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_getValueForKey

  08/08/16 10:07:01:207 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:01:207 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime to opm_setValueForKey

  08/08/16 10:07:01:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | GetIEProxyInfo - failed to get the proxy to the url, error: 12180

  08/08/16 10:07:01:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | GetIEProxyInfo - Proxy Url is

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 8496 | The returned HTTP HTTP_Status:0 HttpCommunicator error: 0

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 6296. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR...

  08/08/16 10:07:31:216 | [INFO] |  | USS | OPM | Connector |  |  | 6296. WINHTTP_CALLBACK_STATUS_REQUEST_ERROR failed with code: 12017

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Has been properly deleted records in opm.db for the subdomain of domain: IMSLib:https://ims-prod06.adobelogin.com opm_deleteRecordForFields of the key: ConnectionInitiatedTime

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 8496 | Has been properly deleted records from opm for subdomain of the domain: IMSLib:https://ims-prod06.adobelogin.com key: ConnectionInitiatedTime

  08/08/16 10:07:31:229 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | size of the return value: 3 in opm_getValueForKey

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:230 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Successfully recovered opm subdomain of domain value: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_getValueForKey

  08/08/16 10:07:31:314 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:314 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: FailureAttempts to opm_setValueForKey

  08/08/16 10:07:31:353 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

  08/08/16 10:07:31:353 | [INFO] |  | USS | OPM | OPM |  |  | 8496 | Updated opm.db to the subdomain of domain fields: IMSLib:https://ims-prod06.adobelogin.com key: LastAttemptTime to opm_setValueForKey

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Could not get the answer to the success of the connector when processing in SendHTTPRequest, HTTP status: 2

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | the user did not select "Remember me", proxy data are not saved in the local store

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLibHelper |  |  | 8496 | Failure of HTTPRequest in fetchAccessTokenForDeviceToken

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | Cannot generate the accessToken when running fetchAccessTokenForDeviceToken

  08/08/16 10:07:31:354 | [WARNING] |  | USS | OPM | IMSLib |  |  | 8496 | Error-21 imslib in showAAMcallClientCallbackFn

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | IMSLib |  |  | 8496 | Customer with a response callback and State function call: 21

  08/08/16 10:07:31:354 | [INFO] |  | USS | OPM | P7Native |  |  | 8496 | To make the imslibCallback...

  Any ideas?

  I managed to find a solution to this problem.

  (1) remove the OOBE folder located at c:\users\"user"\AppData\Local\Adobe

  (2) on the page in Internet Explorer LAN settings, I had to uncheck "automatically detect connection settings. Information about our Proxy has already filled below that.

  Once this file has been deleted, and this option is unchecked, I was able to sign creative cloud and download applications.

• Photoshop CS6 install via creative cloud problem

  Hello

  I've just been migrated from Windows 7 to Windows 10 via a new installation. I'm now trying to reinstall all my applications. The Applications Cloud creative installed fine, but I have a problem with the CS6 applications. I downloaded the files from the Adobe site and settle down with key license and entered my product ley. The installation worked OK, but I have problems to install the updates. Photoshop CS6 update to version kept 13.0.1.2 default, the file journal has proposed corrupted files and proposed a new installation. After well the loop several times I would Photoshop version 13.0.1.2. However, I can't get more recent updates. I thought that it was a newer version for Photoshop CS6 exit but in Creative Cloud application if I click on the gear icon and select check for app updates it says that all are up-to-date. I have a similar problem with InDesign and Illustrator.

  Can anyone confirm what are the latestCS6 versions: Photoshop, InDesign, and Illustrator please? For example if Photoshop CS6 is greater than the version 13.0.1.2 ideas how to install the latest update?

  You can not creativity cloud broke my 13.0.1.3 CS6 perpetual version after some time after installing CC I wanted to keep CS6 13.0.1.3 but creative cloud eventually broke and it would not update correctly he showed the 130 version and was broken.  I installed CS6 version 13.0 during installation broken by using a stand-alone CS6 downloaded installer and creative cloud Office was able to update CS6 13.1.2

• Creative cloud problem

  Hi guys, my computer has been stollen with all my photos. I was working on Lightroom since January. When I connect to the computer nothing in my creative cloud. Pleas help me, how can I recover my photos?

  I really appreciate any help. These images has been very important for me

  You synchronize your photos with your authorized cloud storage?

  -Special photography Plan includes 2 gigabytes of storage cloud

  -Plan details for individuals includes 20Gig of storage cloud

  Links for synchronization of files that can help... all the links I have, since I don't know your specific problem

  FAQ - https://forums.adobe.com/thread/1937790

  -https://forums.adobe.com/community/creative_cloud/host_sync

  -http://helpx.adobe.com/creative-cloud/help/sync-settings.html

  -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

  -Size limits https://forums.adobe.com/thread/1488242

  -sync and send a link http://forums.adobe.com/thread/1427516?tstart=0

  -Record ghost https://forums.adobe.com/thread/1490445 problem

  -an overview of https://assets.adobe.com/files assets

  -File sharing https://forums.adobe.com/thread/1838790

• Download creative cloud problem

  Could someone help me please! ?? Ive bought creative cloud which includes lightroom and adobe photoshop. I keep trying to open lightroom, but it says that my test is outdated? Without a doubt, I bought the plan and have been charged each month. I go to the site and my account shows that I bought. So, I deleted the app and even re-downloaded. Same thing. He repeats to me that I have to buy the plan. I don't understand why its been this and it not there no phone number or chat live anywhere! Im getting extremely frustrated and you just want to abandon my plan at this point. Help, please!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I sign of Creative cloud on a single computer in order to open the Captivate on a different computer.

  I have a subscription to Creative cloud and a separate subscription of Captivate. I use the cloud on a PC and Captivate on another PC. These two are working PC. I also use my subscription of cloud at home. When I go to work and try and open Captivate it forces me to disconnect other computers and reconnect. I don't have to House of Captivate. Never installed on this PC. Why do I have to disconnect other computers that use only the cloud when Captivate is not part of the creative cloud? I understand that Captivate and the creative cloud are both on the same ID, but they are not all part of the same package. And before you go, it doesn't matter what version of what whether, or what operating system I have, or what I'm trying to do (other than signing in). It is simply the Adobe ID, put in place.

  Thanks in advance.

  Adobe think you a subscription used on 3 computers.

  I'm not sure can someone help except if you change the related adobe id one of the two subscriptions, but if anyone can, it's adobe stafff.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Download apps with creative cloud problems

  Hi, im from the Colombia, I don't know if theres a few problems with the creative cloud, but im trying to download adobe first, but applications in the creative cloud does not load.

  I waited like an hour, and still 'loading' but nothing happens. I'm really grateful if someone can help me. Thank you!

  Restart your computer and try again to install the first.

• How to sign in creative cloud as a student?

  My teacher asks and wants us to know why adobe creative cloud applications without having to be signed in his. Could use us it offline?

  Once you download and activate, you MUST always log on the calendar below to check your subscription

  Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838

• License Adobe creative cloud problem

  I tried to buy a bundle adobe creative cloud education and every time there is the following problem: "there was a problem processing your order, please contact our Service team customer on 0124 4003810 or 000 800 440 1751 for assistance. '

  While the first telephone number does not work, the other is always busy. I need the cloud creative as soon as possible. Can anyone help?

  HI Vinay,

  Please do not post multiple threads on the same issue. You can continue the conversation on the previous thread: https://forums.adobe.com/thread/1934746?sr=inbox&ru=5461010

  Kind regards

  Rahul

• Re: Creative cloud problem on new Mac after you use the Migration Wizard.

  It is a terrible response.  I've migrated three days ago and am still stuck in a never-ending cycle of errors trying to get CC to function on my brand new MacBook pro.

  Thanks for your follow-up.  I found myself on an online chat that guided me through a process to solve my problems.  The most common error was on the CC Apps page, where I have been informed a download error, with instructions to contact technical support or to download Creative Cloud.  It seemed that I needed a clean uninstall of CC, but whenever I tried to do, I received the message "CC uninstalled with some errors.  It's frustrating, because I was in need of a clean uninstall to reinstall, but I couldn't get a clean uninstall successfully.

  I would add that some best solution from Adobe seems to be necessary for users who migrate between Macs.  I was quite careful to follow the instructions from Apple, including the update of apps installed before the migration.  I was expecting some problems during this migration, but honestly, the only problem I had was with Adobe CC.

  In case this is useful with future users, here are the instructions of Nirvan in Adobe support that finally solved my problems:

  Mudassir: Close the creative Cloud Desktop application.

  Mudassir: Please open a Finder window, click go > go to folder.

  Mudassir:, and then type as ~/Library/Application Support / and press ENTER.

  Mudassir:, Please rename the folder Adobe as Adobe_old

  Mudassir: Now open the folder search to spend once again, in this type/library/application support / this time and then click OK.

  Mudassir: Notice that this time it's just/library and the ~ symbol is not included.

  Mudassir: Now, rename new folder Adobe in Adobe_old

  Mudassir: Now open the finder window and press it command + shift + U key.

  Mudassir: It will open the Utilities folder, then remove the Adobe Application Manager and cloud file Adobe Creative.

  Mudassir: Please now open utilities activity monitor.

  Mudassir: Then find below process and end them one by one, if they are present:

  Mudassir: 1 cloud creative

  Mudassir: 2 CoreSync

  Mudassir: 3 CCLibrary

  Mudassir: 4 Office Adobe services

  Mudassir: 5 broker IPC Adobe

  Mudassir: 6 demon Adobe Crash

  Mudassir: You can complete the AdobeUpdateDeamon as well.

  John McGrann: Is not smoking. I should try to force quit?

  Mudassir: Yes, you can try to force quit.

  Mudassir: If it does not, please ignore it. After awhile, it will automatically timeout.

  Mudassir: After that, please download and install Creative Cloud Desktop application using the link below:

  Mudassir: http://creative.adobe.com/products/creative-cloud/

  Mudassir: Please click on applications.

  Mudassir: Also, you can remove the folders that we have renamed as Adobe_old under the places below:

  Mudassir: 1. ~/Library/Application Support /.

  Mudassir: 2 / Library/Application Support /.

  Thanks for your follow-up, if - I appreciate it.

• Adobe Creative Cloud problem

  Adobe, which means "attempts to connect to the server.

  Log, activation, or connection errors. CS5.5 and later versions
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  "Unknown Server error" | Sign in to creative cloud
  https://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Cannot sign in creative cloud... once again!

  Try to run Adobe Muse to complete a project.  It is said there is an upgrade, but I don't dare try that now.

  He says so I need to reconnect, but when I do I get

  "An unexpected error has occurred. Please try again later.  I-2 "."

  It's incredibly frustrating - it's the second time in as many weeks that I have been unable to work because of a problem with the creative cloud.

  The last time, delete this file

  C:\Users\%username%\\AppData\Local\Adobe\OOBE\opm.DB

  
  

  solved the problem (although I've always had to reset my password twice).  But I can not remove this file now because he says

  
  

  The process cannot access the file because it is being used by another process.

  
  

  There are four processes called " " Adobe CEF Helper.exe' running. Three can be killed (and Yes, I am an administrator); the fourth can be killed, but returns immediately.  I have a bunch of stuff open (sessions of Visual Studio and the text editors) and I really want to reboot.

  
  

  Why is it so bad?  This software costs a lot of money and it is inexcusable that legitimate clients download regularly harassed because Adobe can't keep their database directly.

  
  

  < sigh... >
  

  
  

  
  

  Finally restarted.  Tried to delete this file again:

  C:\Users\%username%\AppData\Local\Adobe\OOBE\opm.DB

  and he was always blocked.  Hunted down and killed all the processes in the system with "Adobe" in the name or the path.  Then I managed to remove this file, and now, well, Adobe Muse was able to connect and now runs again.

  So far all other Adobe applications also seem to work.

  GRRRR... I wish that adobe would cease to treat all clients as thieves.