Simple Pass access to Windows problem

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• HP Envy 17 t j000: Simple pass blocking my window password

  I updated my driver to scan finger print pass Simple. When I did this it stopped working. I have registered in and removed my finger because it wouldn't work and that I registered it again. According to implementing it successfully. I restarted my laptop and could not connect using my finger or my Windows password. I connected on my other laptop and changed my Windows password. I logged on this laptop and also connected on my Windows phone without problem. It seems that the Simplepass fingerprint scanner blocking both my finger and my old password and also my new password. For this reason, I can't connect to my laptop HP Envy to disable the Simple pass or fix it. Please help as soon as POSSIBLE. I don't want to make a full recovery on this laptop. Thank you

  Hi @streetrod2 ,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 17 t j000 Notebook and having issues with the software of HP SimplePass.  Thanks for all the information, it is very useful to know what you've already tried. I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

  Hope it suits it.

  Thank you.

• HP Simple Pass

  I need driver and software for Simple pass please.

  I can't find it here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=de&CC=de&DLC=de&sw_lang=&product=5307...

  which is weird...

  I have:

  Microsoft Windows 8.1 (64-bit)

  ENVY of HP dv7-7202eg Notebook PC

  Product no.: C3L64EA #ABD

  Hi NothingWorks1,

  If I understand correctly you want to download the HP Simple Pass for your Windows 8.1 device, please click on the web link below should be able to help you solve the problem on your device.

  HP SimplePass Identity Protection software

• Problems of simple pass with Windows 8.1

  I just bought a HP ENVY TouchSmart m7-j010dx Notebook PC running Windows 8.0 about 5 days ago. I was able to configure Simple Pass, scan and add numbers and associated passwords. Then I upgraded to Windows 8.1. Now, I am unable to open SimplePass, add extra finger scans, or change the settings since the last update to Windows 8.1.

  I tried to re - install the program as a function of repair. It works by welcoming and accepting a fingerprint at the opening. When I click on the program in my Start menu as it begins to open, load databases, then disappears.

  I then uninstalled Pass Simple and re-installed after you download it again from HP at this link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122818-1 & CC = US & DLC = in & LC = in...

  During the installation, there was a message needed me true API (x 64), which found the program installation and re-installed and then installed http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe

  After you have reinstalled successfully Simple version 6.0.100.276, I rebooted my computer. However, the program is still not fully functional. I still can't open SimplePass, add extra finger scans, or change the settings. I am able to connect to Windows with a fingerprint, but he didn't ask me for analyses when I connect to different web sites.

  I'd appreciate the help. Thank you.

  See you soon,.

  Ectophile

  This message is for everyone who has problems SimplePass with Windows 8.1.

  Christopher of Jeff, executive relationship at the Head Office of Hewlett - Packard Company contacted me personally after I had tried for 5 five months get HP to fix this. I submitted to a team climbs HP Case Manager, who offered me the following options:

  # 01 Fix my computer free of charge. This shipment of the machine to them and the possability that I could lose data if they need to restore the operating system. I would be also without the computer.

  # 02 Give me a free 3 year warranty extension on my current computer which includes a home service on some components, but not the motherboard and cover against accidental damage.

  # 03 Give me an equivalent model new HP laptop computer with extended warranty of 3 years including in-home services and coverage against accidental damage. For this, restoring them my old computer AFTER transfer of programs and data to the new machine files. It was suggested that I go to the HP online store and browse the available templates. They also indicated that they would be willing to make minor improvements if my exact specifications are no longer available.

  I am sure that these same choices could and should be available to ANYONE who also had these same problems very frustrating and annoying. After all, we all paid an additional amount for software and SimplePass fingerprint scanning equipment and are entitled to expect that it works with all versions of Windows 8.

  If, as I have, you have also made several attempts to get this problem resolved by HP, Best Buy, Microsoft, or any other third party, without success, try to contact Jeff Christopher directly at [email protected].

  I hope that this could finally solve this problem, and everyone gets the same fair and equal treatment that was offered to me.

  I must also congratulate HP to finally take a step upward, appropriating and goes the extra mile to resolve this problem. Accordingly, my view of HP and my loyalty to them, increased considerably.

  See you soon,.

  Joel

• Problem HP Simple pass 2011

  I have a laptop HP DV6-6120us, bought less than 3 months ago. My validity sensor HP Simple pass suddenly stopped working. I looked in my device manager in the control panel and located the biometric device such as validity sensors (WBF) (PID = 0018). I checked the status of the device and received this message: "Windows has stopped this device because it has reported problems. (Code 43). "I checked to see if the necessary driver update, but it seems that I have the latest version. What should I do now to restore my HP Simple pass to the State? The version I use is 4.3.118.0. Thank you.

  Welcome to the world of HP SimplePass 2011 / 2012.

  OK, take a look through the forum and you will find a large number of (MANY) entries on HP SimplePass 2011 / 2012. There is also a replacement for the HP version called EgisTec SimplePass that some people have used successfully.

  The system on which SimplePass 2012 is / was responsible is in the shop for repair of webcam, so I can't comment or experiment on it for you on the error code 43.  I found that after some looking around...

  Error code 43 may have a USB taste - you may be suffering from problems Validity Sensor (driver).  The mechanism of material of fingerprints may have failed - unlikely in a new system.

  The software is probably trashed for a similar reason that HP SimplePass does not for everyone - it is fussy software and is subject to driver problems.

  It is not a lot of fun at the moment - all Rate Digital Persona.  The smile.

  You're updated to HP SimplePass 2011 as much as you can.

  So, what to try.

  An idea:

  • If you can get in SimplePass, do it and get it saved - you must ensure that you have your saved web cards.  (I can help if you are unsure how to do this.)
  • After graduating SimplePass saved, delete it.
  • Next, clean your registry database.  If you do not have a registry cleaner, CCleaner is a good, find another, and use one of your choice.
  • Restart, even if you are not told to do.  Windows like it when you reboot.

  Next:

  You might go to HP SimplePass 2012.

  So, uninstall and reinstall your driver to the latest validity.

  SimplePass V5.3.1.7 sp54680

  Validity Sensor 4.3.205.0

  FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53369.exe

  Once again:

  Read, read, read - if does not help that I have indicated above, your answer is probably in the forum.  A lot of people have had success, and there are a lot of smart people here.

  I hope this helps!

• Simple pass works only on Windows 7 pro standard user

  I looked through countless questions simple pass and found no clue.

  I'm used to simple passage, recognizing the need for a u/p that it registers the new website or offers for me to slide my finger for an existing installation.  This is nothing.  It is runing as I see in taskman.

  Recently, I've reconfigured my logon as a standard user.  I can't see exactly that as a starting point, but that is the only change that I can remember.

  Product number: A5F92AV Windows 7 Professional 64-bit Service Pack 1

  simple pass 6.0.100.276

  Jess,

  I might suggest that the account on the other is the fix.  The idea of alternative / new account was first suggested 06/11/2013 and now once again in Lil_Lisa27 (thank you, Lisa!).  Everything you've tried, it's the only solution that has accomplished the goal: get SimplePass working on your Windows 7 operating system.

  You can use the transfer tool to move account data or you can simply move to the new account, and then set the ownership and permissions.

  You can also continue to seek a solution based on the knowledge that it was discovered the underlying problem to the environment into account in this particular account.  Once you have your new account to work the way you want, you can certainly leave the account 'broken' in the system and continue to push what you think of new things to try to fix the SimplePass database.

  Be sure to create a Restore Point before you make changes to the program or anything outside your account.

  Good luck!

• Hotmail problem - "Please refresh your browser window. When you access your Windows Live Hotmail account from more than one computer"

  How can I solve the problem with this message: "Please refresh your browser window. "We ask to reconnect when you access your Windows Live Hotmail account from more than one computer, help keep your account secure and private.

  Thank you for visiting the Microsoft answers community site!

  The question you have posted is related to Windows Live Hotmail and would be better suited in the Windows Live Solution Center.

  Please visit the link below to find a community that will support what ask you

  http://windowslivehelp.com/forums.aspx?ProductID=1

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP Simple pass does not not windows 8.1

  I have a computer portable quad edition of HP Envy 15

  I've updated my HP simple pass to this day and still I could not use wisely!

  I could never save all Web sites with it or connect to my pc with it!

  So, I uninstalled it in the programs list in the control panel!

  now, I am unable to reinstall it correctly. the State of message "Failed operation program" keeps coming back!

  I don't know that I download the software right simplepass! I need help to know where to find the client software and to help me use the fingerprint reader to connect to Web sites and in my pc!

  Cyril

  Try this... it should work

  http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64339.exe

• HP Simple Pass only allows the connection to Web site but works

  Simple passage no longer works to log on to the Web site.  The program itself works and when I slide it opens upward new Web sites in another window, but is no longer prompting me or allow me to use it to connect to Web sites.  This started when I reset my settings of IE9 (which I did because all of a sudden, I couldn't open new tab or new websites).  Internet options reset fixed the problem of navigation, but then I could no longer use simple past.  I did a system restore, which fixed the issue simple pass, but then reinstated in the navigation of the show, so I undid the restoration.  There must be a setting on internet options that is initially simple past to no longer work, but I can't understand it.  Please help because after using simple pass for the last 2 years, I don't remember my password!  Thank you!

  Hmm... I really don't know what the SimplePass old interface looks like - it's been a long time I saw that and now I can't access a machine with something older than SimplePass 5.4.0.620

  The new version you are installing is to install an "overload", in other words, you will not remove anything.  You can install the new version and not the export/backup after the installation.

  After updating to the new Version:

  Export is something you want to do from time to time that you add or update your webcards (Web sites / passwords).

  If you don't like the idea of the hard reset driver (described previously), Dungeon it bothers me for later - the driver Hard Reset works for all kinds of 'weird' tangles: sudden SimplePass strangeness, errors "funny screen" touch touch which cease to operate or act funny, sometimes even webcams (although these can be a little tricky to fix).

  For this operation - the SimplePass upgrade, you can just kick the driver Validity Sensor itself.  Reset of driver is a good idea when installing SimplePass - it "opens", so to speak, the installation of the software is more likely to go well.

  Reinstall the existing validity sensor driver:

  Open Control Panel > Device Manager > open biometric devices >

  Right click on your validity sensor driver > Uninstall ( NOT delete)

  Reboot the laptop in a way the pilot can relocate that you connect to

  Then,.

  Download this new package SimplePass and double-click it to install just above your current version - that is to say, do not remove your software SimplePass existing, just load this version on top of what you have now.

  sp59664 HP SimplePass V6.0.100.257 Win7-8

  After you have upgraded to the latest version of SimplePass, you will be able to see the settings, Options, and '? '. Help sections in 'Splash', i.e. SimplePass when you open it.

  In addition to the export:

  You can PRINT ON your webcards.  This carries some risk; the question of the use of SimplePass is to preserve the security of your passwords.  However, if you are in danger to forget or lose your password, you can print the list.  Printing will take about 95% of the words of past, or so... true make sure you keep the list printed somewhere safe.

  Start SimplePass > Options (between the parameters 'wheel spikey' and the '? ') > print all web cards

   

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  Click on the star of congratulations!  It's a big 'thanks' for the author.

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• HP Simple pass Manager 6.0 does not work in Firefox 30

  I have been using HP Simple pass Manager 6.0 almost the entire Bill by paying websites. Recently my Firefox browser set to update Firefox 29 to 30 of Firefox. Now my HP Simple pass Manager 6.0 does not work in Firefox 30 in all.

  I contacted Mozilla Firefox and they said it's you plugin to increase the power of the fix. Is there a plugin fix soon?

  I rely on this program for extra protection.

  Thank you

  Chief

  Chief,

  Downgrade to the version of Firefox prior to Version 30 to allow the HP SimplePass extension to work.

  The instructions are below.

  The downgrade of the browser can disrupt the HP SimplePass database.  In fact roughly about everything upsets the HP SimplePass database.  The smile.

  Archives of Firefox

  Example: 26.0 for Windows download version (using a slightly different path for Mac)
  https://FTP.Mozilla.org/pub/mozilla.org/Firefox/releases/26.0/win32/en-us/

  ===========================================================================

  You can overload well enough, that is, install the old version of Firefox on the top of your new version.

  To be sure, export your bookmarks before making any changes in case something weird.

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Export your Firefox bookmarks
  • Download and install your selected version of Firefox

  Continue:

  • Close all your programs and shut down your computer
  • Unplug everything (little unifying for the keyboard / mouse external can stay)
  • Perform the Hard Reset for your model of laptop
  • Start the computer and connect

  Reminder: Hard Reset is just a device to reset.  The procedure do not destroy your files, or it destroys your Windows installation somehow.  It's just "clears the cobwebs".  Depending on the cause of the problem, this kind of "reset" can fix a variety of computer problems.

  If no joy:

  Open the Document of Dragon:

  HP SimplePass upgrade instructions

  Follow the procedures described in the guide for

  1. Export your Webcards
     
  2. Reinstall the driver of validity
  3. Restart / reboot the computer and log in
  4. Fix HP SimplePass program
  5. Restart / reboot the computer and log in

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Click on accept as Solution when the answer is a good solution or workaround!

  Although I strive to reflect best practices of HP, I do not work for HP.

• Simple pass does not not on an ENVYdv7

  My school e-mail admin apparently disabled my Simple Pass.  I set myself since my student email to forward to a regular e-mail account so I don't have to go to this site.  How to re - activate the Simple Pass to connect to web sites?  The simple collar works under IE, but not in Chrome.

  MBrown,

  Unless something has changed in the last few days, Chrome V29.x may not work with HP SimplePass.  Apparently, the problem is related to the way in which Extensions are used.   According to one user, Chrome said "it's not their fault.  The redone problem surface with a version of Chrome V29.x, who was apparently released in the last week of August.

  I can offer the following:

  EDITS 21 Sept 2013 ===============================================================

  HP has released a version update HP SimplePass on 18 September 2013.

  The updated SimplePass version would have been solves the problem with HP SimplePass and Chrome.

  Chrome and HP SimplePass V6.0.100.272 workaround

  has been replaced by:

  Chrome and HP SimplePass V6.0.100.276 fix

  What follows still applies:

  Simple Instructions for upgrade HP SimplePass

  ================================================================================

  I hope this helps and that you can access your email again.

  Click on the star of congratulations !

  It's a big 'thanks' for the author's efforts to help you.

• want eor61ea dv7 #abu: simple switch not work windows 10

  simple pass does not, does not recognize the password at startup to access the system, no blinking light, windows drivers

  in the software only go to windows 8.1.How I reset the batch or reinstall simple pass?

  Follow the instructions to make and restarts and it will work... I made a dozen of them now and all workers.

• HP simple pass no longer works with chrome or internet explore

  Suddenly, I can use is no longer Simple past to open a session on a BOA online account.  When I slide my finger, a message indicates that simple pass launches the address but nothing happens and the website does not open.

  Provided simple pass with my laptop HP Pavilion DV6T - 7000 CTO with a 64-bit operating system.

  I am currently using windows 7.

  Google Chrome is my default search engine, but I also use IE occasionally.  Previuosly when my Pass Simple worked, my position of BOA opened only in Internet Explorer.

  Hi bobbinfv,

  I see that you are having problems with the fingerprint on your laptop reader. It is quite possible that was caused by an update that is mentioned in this document. Impossible to connect to Windows with SimplePass fingerprint reader

  It includes instructions on how to restore the previous driver of the device. If this does not help then try the following:

  Troubleshooting a (Windows 7, Vista, XP) fingerprint reader

  I would like to know if this was useful for you, or if you need assistance most.

  Kind regards

• HP Simple pass - detects not fingerprint reader

  Hello

  This is my first post so I apologize if it appears in the wrong place. I'll have a problem with the fingerprint reader and HP simple pass identity protection software that came with my Dv6-3121nr. For some reason any all of a sudden since this morning it will not work. There is no light on the sensor, and it fails every time and movement. When I run the single pass software and go to the fingerprint section, it shows the fingerprint reader is not connected. Interestingly, when I go to Device Manager I see no biometric devices listed under there. I read on another thread that some options below biometic devices in Device Manager solves the problem.

  I already tried pass Simple uninstall/reinstall the Recovery Manager and also uninstalled and updated validity sensor but still no go.  Here are some other details:

  Laptop model: Dv6-3121nr

  Operating system: Windows 7 premium 64-bit

  Paleoclimatology sensor DDK version: 4.1.139.0

  I can't find any other information on how to solve it. Can anyone help?

  Thanks a bunch!

  Hello SM1251,

  I looked at your laptop and there is no Windows 8 drivers for it.  Have you tried to install the driver of Windows 7 in compatibility mode?

  1. Visit the HP Support and download the Windows 7 drivers for the hardware that you want to try.
  2. Download the driver to your desktop.
  3. Allow extraction until the complete but close the installation process, when it comes to the top.
  4. Navigate to the C:\swsetup\ folder.  You will see your driver listed here.  They usually have a name such as "sp48918".  Navigate to this folder.
  5. In the folder of your driver, you will see a file "setup.exe".  Right-click on this file and select Properties.
  6. Go to the tab "compatibility".
  7. Click on the box that says "Run this program in compatibility mode dethrone" and also select Windows 7 in the menu dropdown.
  8. Check the box that says "Run this program as an administrator", below.
  9. Save these changes, and then double-click the "setup.exe" to start the installation.
  10. Once installation is complete, restart your PC and check the functionality of the hardware.

  Please let me know if this helps solve your problem.

  Good luck!

• simple pass will not let me analyze my finger

  HP simple past is installed and running, but it will not let me analyze my finger guard telling me to try again but doesn't give me anytime to do.

  HP Envy DV6 7211TX laptop

  HP Simple pass the version of the driver = 8.00.51

  Downloaded from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124010-1&cc=us&dlc=en&lc=en...

  I uninstalled the HP provided drivers and allowed one from windows update Windows Installer. Which corrects the problem. I am now able to read my fingerprint.